Customer Service Sales

ERIC BALDAZO

847-***-**** ***********@*****.***

SKILLS

-Adaptability - Team Collaboration

-Self-management - Organization

-Conflict resolution - Self-motivated

-Time-management - Cultural intelligence

-Building relationships

PROFESSIONAL EXPERIENCE

Product Specialist 2018

Sullivan Buick GMC

-Executed dealership software to investigate product inventory, process credit reports, obtain incentives, and promote sales.

-Built strong rapport with coworkers and management to facilitate a team oriented environment for times of need.

Dog Trainer 2016 – 2018

PetSmart

-Lead sales advisor in dog training and product promotion.

-Facilitated large training classes with customers and canines.

-Supported team by assisting with customer service, register, and product distribution.

District Dog Training Mentor/Customer Advisor 2011-2016

Petco

-Built rapport with clientele in order to achieve class goals; ranging from basic obedience to temperament rehabilitation.

-Mentored novice dog trainers for the district on training protocol and selling strategies.

-Acted as stand-in dog trainer during times of need.

Content Developer/Team Lead 2007-2011

Product Animations, Inc.

EDUCATION

BFA, Illinois Institute of Art - Schaumburg 2007

-Graduated with high honors

-Accepted into Chicago Artimation festival

-Excelled in illustration and design

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