Siebel Admin
Resume:
Technical Skills:
VMware:
VMware vSphere *.xx & 5.xx
ESX Hardware
MS Clustering
Siebel CRM:
Siebel 7.5, Siebel 7.8, Siebel 8.0,
Siebel 8.1, IP15 & IP16.19
HP Special Tools:
OPS, HPSM
Siebel Skills:
Siebel Admin
Database Software :
Oracle 9I/10G/11g & 12c
Operating Systems:
Windows NT/2000/95,
Windows 2008R2/2012,
UNIX, Redhat,Oracle Linux
Reporting Tool:
Oracle WebLogic11g BIP,OEDQ,OAP
Skills:
Self-Motivated and ability to operate proactively
Proven record of accomplished project activities
High exposure to Software Development Life Cycle
Excellent exposure in software technical design & documentation
Handling challenging activities
Good Presentation, Communication and Documentation Skills
Problem solving capability, ability to work under pressure
Ability to absorb technical knowledge and domain quickly.
Spoken Languages:
English
Tamil
Logan.V.S
Email: ******@*****.***
Mobile-No:+91-956**-*****
Professional Summary:
Overall 9 Years of experience in IT industries. IT Experience which includes Siebel Administrator, Siebel 8.1 upgrade, with a strong knowledgebase in Installation, Maintaining and configuration of Siebel Gateway, Enterprise Server, Web server and Oracle database server.
Building the Siebel Server setup IP15 and IP16 in linux 6.x
Building the Siebel Server setup IP16 in AWS
Installed IP15.3 patch top of IP15.
Installed IP16.19 patch top of IP16 in AWS
Installed IP17 in linux and windows
Oracle HTTP Server Installation in Linux server 6.x
Oracle LDAP setup in Siebel IP15
Expertise in LocalDb setup in IP16
Expertise in Siebel 8.1 upgrade and Open UI
Worked in upgrade project of the Siebel application(from Siebel 7.5.x to Siebel 8.1.x)
Setting up the environment on new server boxes
Building the Siebel Server setup in VMware servers
Administering Oracle 9i, 10g, 11g and 12c
LDAP integration with Siebel servers
BIP and WebLogic Server Installed in Windows Sever 2008R2.
BIP integrated with Siebel 8.1.1.11
Installed and Configured Oracle EDQ 12c(Enterprise Data Quality)
Worked with Siteminder Single SingOn (SSO)
Good knowledge in installing, configuring and troubleshooting in VMware vSphere Products.
Installation, Configuration and Administration of VMware VSphere 4.x & 5.x.
Facilitated Repository migration from Dev->Sys->Unit->Production environments
Deployed application patches on application servers.
Deployed Siebel with High Availability, Load Balancing
Specialized for working on Linux and windows environments. Organized, highly motivated, and detail-directed problem solver.
Administering Windows 2000, 2003, 2008R2 and 2012 Servers
Strong Knowledge on Siebel Architecture (App Servers, Web servers, Gateway, load balance, clustering)
Single Point of Contact for Siebel Administration team, Production support and upgrade team.
Extensively worked with Dev, SIT, UAT, Production environment support and repository migrations
Good experience with Production support and also supporting Internal Teams.
Coordinate and work with the Perf, UAT, DEV and DBA teams.
Installed and configured Gateway Clustering and Load balancing of Servers
Worked with Physical servers, Virtual servers (VMware), Backup systems and telecom issues.
Strong knowledge in trouble shooting of Siebel, IIS, Windows OS, LINUX, UNIX, AIX, etc.
Much interested to explore new tools to quickly figure out solutions
Excellent Interpersonal and communications skills and good Client interaction skills.
Excellent analytical, problem solving, communication skills and a team player.
Education: Academics:
BBA TN-University, India
Diploma in computer Application
IT Experience Summary:
Technology Consultant at Hewlett Packard from June 2010 to till date
Siebel Administrator at OUTWORX Solution, India from July 2009 to June 2010
System Administrator at Network Solution (An IBM Company) from Feb 2007 to June 2009
Trainings and Work Experience
Certifications
CCNA
MCP
ITIL
Salesforce ADM
Oracle Database 11g Administrator
Trained in Redhat Linux 6
Work Experience:
1) Hewlett Packard Enterprise (DXC Technology)
Client : eDirham (Dubai)
Duration: Feb 2017 to till date
Role : Sr. Siebel Administrator (Technical consultant)
Environment: Siebel IP16.19, Linux 6.10, Oracle Http server, AWS
Responsibilities :
Designing and planning for Siebel Environments in AWS.
Single Point of contact for all Siebel Administration tasks in development,
DEV/Test/SIT/UAT and Prod environments.
Oracle HTTP Server(11.1.1.9) Installation and configuration in AWS
Oracle knowledge 8.6.0 installation and configuration
Oracle knowledge 8.6.3 patch installation for Siebel iConnect
Oracle Knowledge integrated with Siebel IP16
Oracle 12c database installation and configuration.
Building the Siebel Server setup IP16.19 in oracle linux server6.10
Building the Siebel Server setup IP16 in AWS
Installing New Siebel Server IP17 in AWS
Installed IP16.19 patch top of IP16 and configured Siebel OpenUI
Installed and configured SWSE in Oracle http servers 11.1.1.9
Installed and configured OAP
Oracle LDAP configuration with Siebel IP16
SADMIN and SIEBEL password reset and adding encrypt password in eapps.cfg.
Production rollout planning and deployment
Release management across different Siebel environments
Deploying application patches on application servers.
Migrating SRF and repository from DEV to TEST, SIT, UAT and Prod
Creating and Configure Anon Web Service for Siebel
Creating and configure AOM with SSL (https) configuration.
Configured Siebel native load balancing.
Coordinate with all infrastructure groups for resolve the infrastructure issue.
Expertise in co-ordination with different teams like Database and Integration.
2) Hewlett Packard Enterprise,
Client : BC Ferries
Duration : June 2015 Feb 2017
Role : Technical consultant (Onsite Canada)
Environment: Siebel IP15, Linux 6.5, Oracle Http server
Responsibilities :
Designing and planning for Siebel Environments.
Single Point of contact for all Siebel Administration tasks in development,
DEV/Test/SIT/UAT and Prod environments.
Oracle HTTP Server(11.1.1.7) Installation and configuration in Linux server 6.5
Building the Siebel Server setup IP15 in linux server6.5
Installed IP15.3 patch top of IP15 and configured Siebel OpenUI
Installed and configured SWSE in Oracle http servers 11.1.1.7
Installed and Configured Oracle EDQ 12c(Enterprise Data Quality)
Oracle LDAP configuration with Siebel IP15
SADMIN and SIEBEL password reset and adding encrypt password in eapps.cfg.
Siebel Server installed in Various Environment like Windows, Redhat Linux, etc.
Production rollout planning and deployment
Release management across different Siebel environments
Deploying application patches on application servers.
Migrating SRF and repository from DEV to TEST, SIT, UAT and Prod
Creating and Configure Anon Web Service for Siebel
Creating and configure AOM with SSL (https) configuration.
Creating and configure JMS and integrated with Siebel.
Configured Siebel native load balancing.
Coordinate with all infrastructure groups for resolve the infrastructure issue.
Expertise in co-ordination with different teams like Database and Integration.
2) Hewlett Packard, Chennai
Client : Alcatel-Lucent
Duration : June 2010 May 2015
Role : Siebel Administrator
Environment : Windows 2008R2, Siebel 8.1,VMware, IIS7.5
Responsibilities :
Single Point of contact for all Siebel Administration tasks in development,
UAT, SIT and PROD environments.
Worked in the Siebel upgrade project from 7.5 to 8.1.1.7
Installed 8.1.1.11 patch top of 8.1.1.7 and configured Siebel OpenUI
BIP and Weblogic Server Installation
BIP integrated with Siebel 8.1.1.11
SADMIN and SIEBEL password reset and adding encrypt password in eapps.cfg.
Installation, configuration of LDAP, Integration of Siebel Server with LDAP,
Implemented SSO (siteminder) in UAT and production environment.
Designing and planning for upgrade Siebel Environments.
Installation, Configuration and Administration of VMware VSphere 4.x & 5.x.
Coordinate with all infrastructure groups for resolve the infrastructure issue.
Managing more than 10 ESXi servers and around 40 plus virtual machines.
VM Servers build & rebuild (Deploying the New VM from the Template and Cloning an Existing VM) as per the client request through change management process.
Siebel 8.1 server installation in VM servers.
Migrating all Siebel environments to VM environment DEV/SIT/UAT and Prod
Siebel Server installed in Various Environment like Windows, Redhat Linux, etc.
Production rollout planning and deployment
Deployment of new Siebel Server in Production environment
Deploying Siebel patches on all Siebel application servers.
Migrating SRF and repository from DEV to UAT to PROD.
Configured load balanced in Siebel Servers.
Configured new object manager in Siebel.
Working with DBA and Server Admin teams for closing various issues.
Monitoring and analyze production Siebel CRASH and FDR.
24X7 Production support
3) OUTWORX Solution, India
Client : IDEA CELLULAR LTD
Duration : July 2009 – June 2010
Role : System Administrator
Environment : VMware, Siebel 8.0, Oracle10G, IBM AIX, Windows 2008R2
Responsibilities:
Production rollout planning and deployment
Release management across different Siebel environments
Deployed application patches on application servers
Deployment of new Siebel Server in Production environment
Monitoring and analyze production CRASH and FDR.
To coordinate with respective team to resolve production perform issue.
Responsible for solving the Siebel Server crashes.
Involved in the scheduled maintenance activities.
Changing Logging level of Siebel comp.
New Developer Setup and DB Extract and Initialization for local Developers
Software Installation Like Siebel Server installation, Database Server, Siebel Server, Web Server, Report Server, Client, Tools, Patches, Hot Fixes, Oracle and Patch management of Siebel environment
SRF Migration/replacement and Repository Migration (Export, Import and DDL Synch)
Raise any SR with Oracle for issues into production and follow up to competition for product and deployment related fixes
Managing VMware infrastructure environment with 8 ESXi servers, 20 plus virtual machines.
Creating and Managing Virtual Machines and Templates.
Migrating Physical Servers to Virtual Server using VMware Converter (P2V Converter).
Creating and managing resource pools and adding the VM’s into resource pools.
Configurations of Virtual switches and network connections.
P2V and V2V conversions by using VMware Converter.
Performing Snapshots, Cloning, cold migrations and hot migrations.
Creating templates from VM’s and deploy VM’s from templates and allocate resources.
Creating duplicate VM’s using cloning technology.
Moving VM’s from one Data store to another Data store using Storage VMotion.
Performance tuning of VMware servers, Virtual sessions and management of server resources between virtual machines.
Root Cause & System Log Analysis and reporting.
Troubleshooting problems with the help of Event Logs.
Troubleshooting virtual machine issues.
Manage users, groups, permissions and roles.
Raise change requests for performing changes in server configuration. Addressing the customer needs related to infrastructure management and coordinating with them and delivery heads for getting necessary approvals.
4) Network Solution An IBM Company
Client : Mastek Client
Duration : Feb 2007 – June 2009
Role : System Administrator
Responsibilities:
Windows server operating system installation and troubleshooting.
Proactively monitoring the servers and taking the action as on when required.
Upgrading the server hardware firmware, whenever it’s required.
Server Hardware upgrades, Server Roles Migration as per the customer request.
User creation, deletion, assigning the File and Folder level permissions.
Created and maintained the Domain and DHCP Servers.
Configured Domain servers for different project.
Installed and Configured of DHCP Servers.
Implementing group policies on domain level and OU level.
Implementing & troubleshooting of login scripts for drive mappings.
Securing the RDP access of the servers.
Creating DFS namespace and DFS Links.
Troubleshooting DFS Link and DFS Replication issues.
Coordinating with Microsoft and working together with MS engineers using EA for Critical OS Issues.
Installation, Configuration and Migration of Host Integration Server 2000, 2004 & 2006.
Installation and troubleshooting ability in all kinds of multifunctional printers.
Installing and updating of Microsoft security patches indeed.
Creating and Managing Virtual Machines and Templates.
Migrating Physical Servers to Virtual Server using VMware Converter (P2V Converter).
Creating and managing resource pools and adding the VM’s into resource pools.
Creating and managing VMware cluster. Enabling HA and DRS & SDRS features in a cluster.
Working on tasks and incidents aligned to incident & Change Management [ITIL Process]
Installed Siebel8.0 server in Windows 2003
Installed IIS Webserver and installed SWSE on IIS6.0
Installed Oracle 10g.
Administering Oracle 9i, and 10g.
Contact this candidate