IT/SALES
Resume:
CURRICULUMVITAE MALAGALA
JACKSON
MalagalaJackson Email:****************@*****.*** Tel:
PERSONALBACKGROUND
Name MalagalaJackson
DateofBirth 27thAugust1988
Gender Male
Nationality Ugandan
ContactAddress Kawempe
Email:***************@*****.***
PhoneNo.0778940542and0758051977
EDUCATIONBACKGROUND
Period Institution Qualification
2008-2011 Makerere University
Kampala
BachelorsDegreeofInformation
Technology
2006-2007 St. Mary’s Kitende
SecondarySchool
Uganda Advanced Certificate
Examination(UACE)
2002-2005 EastHighSchool Uganda Certificate
Examination(UCE)
1999-2001 SirApolloKaggwaPrimary
School
Primary Leaving
Examination(PLE)
WORKEXPERIENCE
JANUARY 2017- MAY 2018: STANDARD CHARTERD BANK UGANDA-BUSINESS DEVELOPMENTEXECUTIVE/SALESREPRESENTATIVE.
Responsibilitiesundertaken
Identifying,qualifyingandsecuringbusinessopportunities.
Buildingbusinessrelationshipswithcurrentandpotentialclients.
Collaboratingwithsalesandleadershiptosecure,retainandgrowaccounts.
Developingcustomizedtargetssalesstrategies.
Creatinginformativepresentations:presentinganddeliveringinformationtopotential clientsatclientmeetings,industryexhibits,tradeshowsandconferences.
Coordinatingbusinessgenerationactivities.
Respondingtoclient’srequestsandtheirneeds.
Answeringpotentialclientquestionsandfollowupcallquestions. CURRICULUMVITAE MALAGALA
JACKSON
MalagalaJackson Email:****************@*****.*** Tel: 077*******
Maintainingshorttermandlongtermbusinessdevelopmentplans.
Maintaindatabaseofprospectiveclientsinformation
Makingmultipleoutboundcallstopotentialclients.
Understandingclients’needsandofferingsolutionsandsupport.
Closingsalesandworkingwithclientsthroughclosingprocess.
Collaboratingwithmanagementonsalesgoals,planningandforecasting. JANUARY2013–DECEMBER2016:CONCERTED CONTRACTORSANDENGINEERS-IT SUPPORT/DATAENTRANT.
Responsibilitiesundertaken
Analyzingsystemlogsandidentifyingpotentialissueswithcomputersystems.
Introducingandintegratingnewtechnologiesintoexistingdatacenterenvironments.
Applyingoperatingsystemupdates,patches,andconfigurationchanges.
Installingandconfiguringnewhardwareandsoftware.
Adding,removing,orupdatinguseraccountinformation,resettingpasswords,etc.
Answeringtechnicalqueriesandassistingusers.
Responsibilityforsystemsecurity.
Responsibilityfordocumentingtheconfigurationofthesystem.
Troubleshootinganyreportedproblems.
Ensuringthatthenetworkinfrastructureisupandrunning.
Configuring,adding,anddeletingfilesystems.
Dataentry,verificationanddatamanagement.
CURRICULUMVITAE MALAGALA
JACKSON
MalagalaJackson Email:****************@*****.*** Tel: 077*******
OCTOBER2011-MARCH2012:NATIONALCURRICULUMDEVELOPMENTCENTER–INTERN. Responsibilitiesundertaken:
Computermaintenanceandrepair.
Troubleshooting,setupandconfigurationsofthenetwork(LocalAreaNetwork)
Servermanagementandconfigurations.
PlanningforfurtherICTdevelopmentsanddeployments
Securitymanagementandcontrol
Maintain,upgradeandenhanceexistingusersystems.
Performperiodicdatabackupsontheservers.
JUNE2010-JULY2010:ADTELCOMMUNICATIONS(U)LIMITED–TRAINEE. Responsibilitiesundertaken
Makingcables,networkcardinstallation,LANconfigurations,setupandtesting
Wirelessnetworkcardinstallation,wirelessaccesspointinstallationandWLAN.
Powerlinecommunication,powertestandpowerlinedatatransmission
Dialupconfigurations,CDMAconfigurations,ISDNconfigurations,ASDLconfigurations andE-1configurations
Voicecables,terminalblocks,networksetupforvoice,faxinstallationand configurations
PABXinstallationandconfigurations.GCMTerminalconfigurationsandVOIP.
Wirelesspointtopointsetup.
Fiberopticnetworking
Surveillance(IPcamera)
Hotspotsetup.
CURRICULUMVITAE MALAGALA
JACKSON
MalagalaJackson Email:****************@*****.*** Tel: 077*******
PROFFESIONALQUALIFICATIONS
Certificateinbasicnetworkinginbothdataandtelecommunications
ComputerskillsinMicrosoftofficepackagesandgraphicsoftware LANGUAGES
FluentinLusoga,English,SwahiliandLuganda
ABILITIES
Highlyflexiblewiththechangingenvironment.
Ateamplayer
Goodinterpersonalandcommunicationskills.
Projectmanagementskills
Leadershipskills
AnalyticalandProblemsolvingskills
Workingforlonghours.
Technicalhandsonability
INTERESTS
Makingfriendsandsocializingwithotherpeople
WatchingTVdocumentariesandnews.
Watchingandplayingsoccer.
Researchtogainknowledgeonvariousaspectsoflife.
REFERENCES
1.BABIRYEJACKIE
Director.
ConcertedcontractorsandEngineers
TEL:+256(0)773121640+256(0)704797169
CURRICULUMVITAE MALAGALA
JACKSON
MalagalaJackson Email:****************@*****.*** Tel: 077*******
2. SIMMAGIFTGILBERT
ICTSpecialist
NationalCurriculumDevelopmentCenter
TEL:+256(0)712989631
3.SAMSONLAWOKO
BusinessDevelopmentManager
StandardCharteredBankUganda
TEL:078*******/070*******
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