Patty M. Hall
Hampton, Virginia 23661
ac72r4@r.postjobfree.com
Objective
To obtain challenging and rewarding position utilizing my broad skills in management and customer service.
Employment History
Retail Manager
May 2013 – Present Dodges, Newport News, VA
Responsible for all administrative functions including accounts payable, book keeping, work planning, scheduling, and office systems
Handle store accounts concerning status of orders, return merchandise, and issuing credits
Prepare reports of shipments, deliveries and returns
Process and analyze invoices and other data transmitted
Control scheduling, order processing, receiving inventory control, and purchasing
Communicate with vendors by computer, telephone, and in person
Maintain daily communication between store managers, buyers, and supervisors
Post accounts payable, reconcile bank statements, keep cash records, and payroll
Approve vendor invoices for payment and maintenance of local bank accounts
Resolve sales accounting items related to billing procedures
Handle both dealer and customer inquiries particularly in connection with service problems
Food handling, service and sales
ServSafe Certified
Retail Manager
March 2004 – May 2013 Wilco-Hess, Grafton, VA
Responsible for all administrative functions including accounts payable, book keeping, work planning, scheduling, and office systems
Handle store accounts concerning status of orders, return merchandise, and issuing credits
Prepare reports of shipments, deliveries and returns
Process and analyze invoices and other data transmitted
Control scheduling, order processing, receiving inventory control, and purchasing
Communicate with vendors by computer, telephone, and in person
Maintain daily communication between store managers, buyers, and supervisors
Post accounts payable, reconcile bank statements, keep cash records, and payroll
Approve vendor invoices for payment and maintenance of local bank accounts
Resolve sales accounting items related to billing procedures
Handle both dealer and customer inquiries particularly in connection with service problems
Retail Manager
September 2002 – January 2004 Zooms, Hampton, VA
Responsible for all administrative functions including accounts payable, book keeping, work planning, scheduling, and office systems
Handle store accounts concerning status of orders, return merchandise, and issuing credits
Prepare reports of shipments, deliveries and returns
Process and analyze invoices and other data transmitted
Control scheduling, order processing, receiving inventory control, and purchasing
Communicate with vendors by computer, telephone, and in person
Maintain daily communication between store managers, buyers, and supervisors
Post accounts payable, reconcile bank statements, keep cash records, and payroll
Approve vendor invoices for payment and maintenance of local bank accounts
Resolve sales accounting items related to billing procedures
Handle both dealer and customer inquiries particularly in connection with service problems
Retail Manager
May 2000 – August 2002 Wilco-Hess, Portsmouth, VA
Responsible for all administrative functions including accounts payable, book keeping, work planning, scheduling, and office systems
Handle store accounts concerning status of orders, return merchandise, and issuing credits
Prepare reports of shipments, deliveries and returns
Process and analyze invoices and other data transmitted
Control scheduling, order processing, receiving inventory control, and purchasing
Communicate with vendors by computer, telephone, and in person
Maintain daily communication between store managers, buyers, and supervisors
Post accounts payable, reconcile bank statements, keep cash records, and payroll
Approve vendor invoices for payment and maintenance of local bank accounts
Resolve sales accounting items related to billing procedures
Handle both dealer and customer inquiries particularly in connection with service problems
Retail Manager
March 1989 – April 2000 Exxon, Newport News, VA
Responsible for all administrative functions including accounts payable, book keeping, work planning, scheduling, and office systems
Handle store accounts concerning status of orders, return merchandise, and issuing credits
Prepare reports of shipments, deliveries and returns
Process and analyze invoices and other data transmitted
Control scheduling, order processing, receiving inventory control, and purchasing
Communicate with vendors by computer, telephone, and in person
Maintain daily communication between store managers, buyers, and supervisors
Post accounts payable, reconcile bank statements, keep cash records, and payroll
Approve vendor invoices for payment and maintenance of local bank accounts
Resolve sales accounting items related to billing procedures
Handle both dealer and customer inquiries particularly in connection with service problems
Education
1985 Thomas Nelson Community College, Hampton, VA
Associates of Applied Science in Secretarial Science