Constitución **, Colonia Colinas
Hermosillo, Sonora, México
SALES, IMPORT AND EXPORT
Plastimarmol SA de CV. – Hermosillo, Sonora, Mexico June and July - 2018
Customer service on calls.
Attend quotes required according to sales and customer follow-up.
Sending customer satisfaction surveys in accordance with ISO 9001 certification.
Web sales in the different internet pages of the company.
Support to the Human Resources department assisting in taking staff list and distributing credentials.
Assistant to the finance manager.
CUSTOMER SERVICE AT CALL CENTER
Results Companies, Intugo – Hermosillo, Sonora, Mexico December 2017 – April 2018
Answer service calls of foreign customers (technical service in English).
Support customers about complains or returns, solving problems of the devices.
Customer service about answer calls of Virgin Mobile prepaid phones.
CHILDCARE OF INFANTS IN UNITED STATES
Agent Au Pair and Independent contract at Redwood city, California, EUA September 2015 – August 2017
Planning daily purchases related to the nutritional plan.
Driving the children to their respective educational locations.
Cleaning and organizing the work place.
Implanting educational activities and recreational like a development plans.
Administrative the times and schedules directed to the child.
ADMINISTRATIVE AND TRADE EXPERIENCE
Restaurant Thai Cocina Oriental Sucursal Morelos at Hermosillo, Son, México May 2015 – September 2015
Making the daily accounting of sales.
Closing monthly movements of accounting.
Intern auditory of the enterprise.
Purchases of supply relative kitchen and office needs.
Payroll and personnel hiring.
Closing up contracts and final payments of the employees.
ADMINISTRATIVE ASSISTANT – CUSTOMS AGENCY
Solution and Import Sonoyta S.A. de C.V. Hermosillo, Son, Mexico March -May 2013
Preparation of inventories invoices and reports.
Close consolidated motions (PO)
Visit clients and left the inventories of merchandise in warehouse.
Receiving calls in the commute.
Herbalife Nutrition, at Hermosillo, Son, Mexico July 2013 – April 2015
Search for dealers
Managing a business
EDUCATION & TRAINING
BACHELOR OF INTERNATIONAL TRADE
SPECIALISM IN LOGISTICS AND CUSTOMS University Kino, Hermosillo, Son, Mexico December 2012
DIPLOMA IN HUMAN RESOURCES
University Kino, Hermosillo, Son, Mexico May 2013
INTERN – FORD MOTOR COMPANY
Human Resources Department at Hermosillo, Sonora, Mexico June - December 2011
Palo Alto Adult School at Palo Alto, CA October 2015- March 2016
Microsoft Office (Power Point, Outlook, Word, Excel)
Social Media design (Facebook, Instagram)