Administrative Assistant Customer Service

Bruce A Pointer Jr

**** **** ****** *.*. Washington DC 20020

Phone: 202-***-****

Email: *********@*****.***

Employment History

INVENTORY

*/**/****

* *****

Nordstrom Rack 5333 Wisconsin Avenue NW, Washington DC

Scanned the prices of items and made sure the number is accurate on all items

ASSIST WITH PREPARING FOR NTI EVENT

7/18/2018-7/27/2018

8 hours

Neighbor Works America 999 North Capitol Street NE, Washington DC

Collate, fold, or organize event materials for binders and folders as needed.

Assist or perform pre-event inventory of equipment or supplies

Break down and inventory surplus supplies or materials from previous events for reuse

Assist or pack event equipment or supplies

Interface with and follow instructions provided by Neighbor Works production staff members

SETTING UP AND BREAKING DOWN EVENT

4/16/2018 (Part-Time)

10 hours

Sound Exchange 733 10th Street Northwest, Washington DC

Stacked Chairs and moved tables to a different room

Placed alcoholic and non-alcoholic drinks (water, tea, lemonade) in bins

Went to different computers to clean screens

Took all the water out of the bins and cleaned them

Took out the trash and boxes

Had to wash the dishes, glasses, and other silverware to be cleaned and put them back

Also had to put back dishes and glasses that was already cleaned

FACILITIES AND MAILROOM

4/11/2018-4/12/2018

8 hours

(Part-Time) Neighbor Works America 999 North Capitol Street NE,

Washington, DC

Had to see if the coffee, cups, plates, and other supplies was stocked up.

Also had to sort the mail and help in delivering Mail on the Mail runs.

Helped with a meeting by bringing food and drinks back to the 8th floor, also had to go to the stock room and restock more supplies that was used in the meeting on Thursday 4/12.

CASHIER

10/2016 – February 28th, 2018

9 hours

(On-Call)

GOSPEL SPREADING BIBLE BOOKSTORE

2002 Georgia Avenue Northwest, Washington, DC

• Scanned and put items into bags

• Pulled out Trash

• Helped customers with what they were looking for

• Delivered Mail

• Cleaned and swept in front of the store

CUSTOMER SERVICE ASSOCIATE

12/1/2017 - 12/30/2017

20 hours

(Seasonal Part-Time)

MACY'S

1000 S Hayes St, Arlington, VA

• Fixed up towels, washcloths, bedding items, to make them nice and neat for customers

• Ringed and bagged up items for customers (helped with returns)

• Had to recover items from the stock room

• Engaged in Fulfillment (had to make sure the area was stocked with items for customers)

• Had to put the clothes in order (keep them nice and neat)

Clerk

06/26/2017 - 08/4/2017

30 hours

(Seasonal Part-Time)

CONGRESSIONAL RESEARCH SERVICE

101 Independence Avenue Southeast, Washington, DC

• Arranged books in alphabetical and numerical order involving collections

• Sent memos to other people's mailboxes

• Delivered mail and stamped newspapers for FDT Reference

• Checked to see if there was paper in all the printers in the division

ADMINISTRATIVE ASSISTANT

06/26/2016 – 09/30/2016 30 hours

(Summer Work)

DEPARTMENT OF EMPLOYMENT

4058 Minnesota Avenue Southeast, Washington, DC

• Put together different career papers together for Job Fairs

• Send people to Job Fairs whenever they were in the building

Community Service Worker

06/2014 - 05/2015

(Volunteer Work)

Salvation Army

2 West Grace Street, Richmond, VA

Required Community Service

Provide seniors with multiple chores and maintenance assistance, distributed clothing, and food for the homeless

Program Support Assistant (Summer)

06/2008 - 08/2014

20 hours

(Summer Youth Program)

Office of the District of Columbia Attorney General

441 4th Street Northwest, Washington, DC

• Organized and distributed mail in Operations, rode with supervisor to pick-up and deliver correspondence and packages from Federal agencies for OAG, maintained and stacked boxes of files within location, light clerical work and other duties as assigned.

Education and Training

Completion Date

Issuing Institution

Location

Degree Received

Course of Study

05/2015

Virginia Union University

Richmond, VA

Bachelor's Degree

History and Political Science

06/2011

Booker T Washington

Washington, DC

High School Diploma

History

REFERENCES AVAILABLE UPON REQUEST

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