Business Analyst
Resume:
George Mason University, School of Business Fairfax, VA
Bachelor of Science in Information Systems and Operations Management May 2018
3.23/4.0 GPA
EXPERIENCES
City of Fairfax Economic Development Office Fairfax, VA
Economic Development Fellow September 2016 – May 2017
Spearheaded the development of a business database for the Director of Economic Development using SQL
Developed strategic developments aimed at increasing the relationship between municipal government and local businesses
Created the City’s Economic Development blog, an online resource for City businesses
Liaised with business owners/managers to develop promotions and events being run by the city
Built the application and evaluation process for the City’s Façade Improvement Program, which gave eligible business $10,000
Assisted with the development of a small business tool kit to help new businesses open and expand
Designed the application and evaluation process for the Technology Zone, meant to attract tech-based businesses to the city
The Home Depot Alexandria, VA
Sales Associate and Coach April 2015 – November 2018
Assisted in leading a $5 million a year department by delegating employee tasks and supervising associates
Led training of new associates on products, policies, procedures, and safety, resulting in zero incidents in the department
Provided excellent customer service by solving customer issues, therefore lowering customer time in the store
Recipient of the 2015 All-Star Award for excellent customer service
The Home Depot Plano, TX
Order Fulfillment Associate November 2018 – Present
Providing excellent customer service through knowledge of product, and getting online orders ready for delivery or store pick-up
Relevant Projects
Term projects requiring implementation of a business database application, modeled relational databases using Microsoft Visio, designed practical databases using Microsoft Access, modeled and implemented of database using Erwin Data Modeler and MySQL Workbench. Applied SQL for both database implementations as well as information retrieval, and quality controls within the Software Life Cycle, and Agile environment
Relevant Courses
E-Business Systems Development
Networks and Security
Systems Analysis and Design
Advanced Database Systems
Information Security and Assurance
Data Warehousing
Software & Data Quality
Seminar in Management Information Systems
Business Analytics
Statistical Analysis for Management
Multimedia and Web Design
People and Organizations
Advanced Composition
Consumer Behavior
Database Management Systems
Data Mining for Business Applications
Business Models: A Communication Approach
Operations Management
Principles of Marketing
Legal Environment of Business
SKILLS
SQL, Tableau, Microsoft Office Suite, Microsoft Dreamweaver, Visio, Workbench, MYSQL, Proficiency in French
LEADERSHIPS, AND COMMUNITY SERVICES
Future Business Leaders of America-Phi Beta Lambda (FBLA-PBL) September 2010- Present
PBL Virginia State Vice President of Programs April 2017 – April 2018
Oversaw 27 chapters and 274 members in Virginia
Created programs which allowed local chapters to connect with local businesses
Coordinated the development of State Leadership Conference workshops and activities
Met with Legislative Correspondents and successfully advocated for continuous funding for Career and Technical Education
Contacted sponsors and represented the state at various conferences and events
PBL Vice President at George Mason University April 2017 – April 2018
Assisted in the promotion and development of GMU PBL and its mission, which led to six new members
Coordinated monthly meetings, and organized community events
Persuaded members to participate at state/national competition and events, and secured funding for events and travels
AWARDS
Future Business Leaders of America-Phi Beta Lambda (FBLA-PBL)
2nd Place Future Business Executive at Nationals June 2018
2nd Place Community Service Project at Nationals June 2018
1st Place Community Service Project at State April 2018
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