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Customer Service Data Entry

Camillus, NY
December 30, 2018

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Michael T Hutchins

*** ******* ** ********, *** York 13219 315-***-**** E-MAIL:


• Customer service • Buyer • Vendor relations

• Insurance authorizations • Inventory control • Merchandising

• Voice Talent • Advertising • Public Relations


Xavier Optical, Inc. Syracuse, NY

Licensed Optician/Office Manager, 2011 – Present

Oversee daily office operations. responsibilities include; Ordering and dispensing of eyeglasses, advertising, data entry, voice talent, patient scheduling, creating policies and procedures, handling insurance claims, public relations and marketing.

Empire Vision Centers, Syracuse, NY

Licensed Optician, 2001 – 2011

Primary responsibilities include working throughout the Central New York region with patients' frame selection, lens recommendations, and taking optical measurements. Additional duties include dispensing eyeglasses, teaching insertion and removal of contact lenses, patient prescreening, merchandising, restocking, handling returns, and service Safety accounts on site at local factories.

Ocutique, Syracuse, NY

Apprentice Optician, 2000-2001

Duties included working with patients, fitting frames, managing vendor relations, placing special orders, scheduling patients for appointments and merchandising. Additional responsibilities; dispensing eyewear, and receiving shipments.

Luxottica, Central NY Region

Lab Technician, Contact Lens Technician, Licensed Optician 1997-2000, 2012 - present

Job duties included customer service, ordering/dispensing/manufacturing eyewear, prescreening, instruct patients to insert and remove contact lenses, merchandising at various EyeWorld, Lenscrafters, and Sears Optical locations.

Empire Vision Centers, E. Syracuse, NY

Special Project Supervisor, 1995-1997

Tasks included inventory control and maintenance, product assembly, review of warranty replaced goods, shipping and receiving of products. Oversee production line team.


2003 NYS Ophthalmic Dispenser

2000 ABO Certified

1999 National Academy of Opticianry – Career Progression Program

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