#**/*, ***** ******** ****, K. Sharan Sangeeth

Battarahalli, K.R Puram, Email Id: ac7232@r.postjobfree.com

Banglore-560049 Mobile:790-***-****

OBJECTIVE:

To face a roller coaster career ride of trials and tribulations - positively, progressively and in a pro-active manner by constantly innovating and working with a” beyond expectations” attitude, which would help in the growth of the organization as well as reaching the zenith of my career.

Experience in a nutshell:

Working as Executive-System Administration in Lyrus Life Science Pvt.Ltd,

Bangalore from February 2017 to Till date.

Worked as Sr. Technical support Engineer in McNally Bharat Engineering Company Ltd, Neyveli from December 2012 to February 2017.

Worked as System Engineer in Frontier Business Systems Pvt Ltd, Chennai from March 2010 to November 2012.

Worked as a Field Engineer in 3i-Infotech Consultancy Services, Chennai from March 2009 to March 2010.

EDUCATIONAL QUALIFICATION:

B.E in Electronics and Communication Engineering 2004-2008 (Anna University)

Completed with 67% in Adhiparasakthi Engineering College, Melmaruvathur.

ACADEMIC: HSC with 78.5% from Jawahar Matriculation Hr.Sec School

SSLC with 67.5% from Jawahar Matriculation Hr.Sec School

SKILL SETS:

Operating System :OS390,Windows NT,XP/2000/2003/2008(R2)/XP/ Windows 7,MAC

Routing Protocols : BGP, OSPF, EIGRP, RIP, LAN/WAN Technologie Ethernet, DHCP, Frame Relay,VLAN.

Hardware’s : Dell Power Edge1950,Cisco7206 Cisco 6500s router and Cisco 1841,2851

Professional Certification:

CCNA

Professional Experience:

Roles and Responsibilities in Lyrus Life Sciences Pvt. Ltd:

Provide L1, L2 support, Remote support, making MIS, generating Po for new IT components, coordination with user and Junior Engineer.

Provide Software, Hardware and Network Support, as well as Operating System loads and organizational.

Installing, Configuring Administration of 2008/2012 Server & Professional.

Handling Active Directory.

Configured Firewall and created policies for users.

Managing System and Group policies

Installing and troubleshooting operating system (win98, Win XP, Win 2000, Win 2003 and Win Vista.

Provide Support in Resolving Networks Problem and troubleshooting of LAN Connectivity issues.

Internet access for the LAN through Proxy setting and maintaining bandwidth using firewall.

Configuring Microsoft outlook for user and troubleshooting Mail Problem.

Performing troubleshooting on assigned ticket and resolve the problem within SLA.

Roles and Responsibilities in McNally Bharat Engineering Company Ltd:

Handled a network of 200 number.

Handled Sonic Firewall.

Provide Desktop Support services to the IT user community.

Respond to IT incidents and requests received from Remedy tickets escalated from the Service Desk.

Maintaining hardware, and software on Windows platform

Installing and configuring software, network monitoring using Nagios, migrate data

Windows account Creation.

Add user account and give priority.

Create Remedy tickets for incidents and requests that are received by the user community while working on the floor.

Schedule resolution times with customers prior to resolving incidents and requests remotely utilizing LANDesk or by desktop visits.

Provide continuous status updates to Remedy work logs to be viewed by Service Desk Analysts and by the user, community to ensure that accurate and up-to-date information is available.

Troubleshoot and resolve user incidents and requests dealing with the Microsoft operating system, VPN.

Deploy hardware and software to fulfill user requests.

Escalate tickets to Tier 3 Technicians in the event that an incident or request cannot be resolved at the Tier 2 level.

Troubleshoot and resolve user incidents and requests dealing with IT owned hardware and peripherals.

Ensure all Asset Management information is passed to the Asset Management Team to ensure accurate information is recorded in Remedy Asset Management

Answer phone calls when directed by the Tier II Lead Manager during peak hours and when call volumes are high.

Supporting LAN and WAN networks

Configuring on Cisco routers, switches and firewalls

Implementing routers for establishing connectivity with wireless Nodes for corporate infrastructure.

Bandwidth restriction for customers.

Configuring Trunking and Pruning on switched networks

Configure and supports corporate email such as Lotus Notes and Microsoft Outlook.

Configure and support VPNs, enterprise gateway devices, and VPN connectivity into corporate from remote sites/laptops

Configure and support intrusion detection and prevention solutions

Image servers and laptops across the enterprise to support corporate as well as customer requirements for deliverables.

Generating monthly report on user end issues

Planning & scheduling the network and service down time for various upgrades and Maintenance

Delivering proactive monitoring and preventive maintenance for all locations.

Roles and Responsibilities in Frontier Business Systems:

Frontier Business Systems is an Infrastructure Management Services (IMS) and ITES service provider for large corporate and government organizations. I am working as Network and System Engineer in IT Infrastructure for Perlos Telecommunication & Electronics Components Pvt Ltd.

Perlos is an electronic and other component manufactures for NOKIA and situated in NOKIA SEZ Chennai having locations across Globe. I am working over

Troubleshooting Desktop and Laptop, printer issues.

Creation of workspace in domain for new users

Configuring Avaya Phone and adding protocols in the IP.

Configuring and Troubleshooting Lotus Notes.

Managing SAP printer server for production use.

Supported from remote location via remote tools.

Successfully implemented Preventive Maintenance for PCs/Printers.

Implemented web portal for raising complaints online.

Creating the purchase request.

Preparing weekly report for the overall team and conducted minutes of meeting.

Project Details in 3i-Infotech Consultancy Services:

Project Name : Pondicherry State Wide Area Network (PSWAN)

Client : Pondicherry State Government

Employer : 3i-Infotech Consultancy Services

Role : Team Member

Environment : Networking

Project Description:

E-Goverence, Make all Government services in Pondicherry accessible to the common man in his locality, through common service delivery outlets and ensure efficiency, transparency & reliability. Project involves installation and configuration of routers and switches in various government department to get interfaced within a single network.

Turned up fiber leased-line from Pondicherry State utilizing Cisco 7206 router, interconnecting Pondicherry-state and Mahe in Kerala.

Role:

Configured Cisco7206 router and Cisco 1841,2851 routers

Perform Troubleshooting end-to-end between the two sites

Worked closely with the Network Administrator to implement a maintenance window and develop configuration review procedures, resulting in a substantial improvement of the network's uptime.

Provide training to staff at the customer location

Provide Technical support for various departments in Pondicherry State

MAINFRAME TRAINING:

Undergone Training in IBM Mainframe at MAPLES ESM TECHNOLOGIES, Chennai. Tamilnadu

CASE STUDY:

ATM at Maples ESM Technologies, Chennai

Duration: 15 days. Team size: 2

Description:

The main aspect of the project is to provide full fledged software for creating accounts and maintaining them in the bank through online for ATM purpose. This system accepts inputs from the user, validates the input and stores the inputs into the database. DB2 tables were used as a Back End of the application. Report generation done using COBOL features. Maps generated using CICS.

Role:

I have involved in Creation and authorization of account, transaction process, report generation and the closure of account in ATM.

Project (Mainframe):

Ledger Creation for A Departmental Store(COBOL)

Project (BE):

Efficient pipelined VLSI architecture for lifting based 2d-discrete wavelet transform.

Implant training:

Telecommunication (Neyveli Lignite Corporation)

Trainee In Telecom

Interest & Hobbies:

Having good exposure and hands on in COMMUNICATION NETWORKS

Drawing, working in computer, Gardening & Music

Personal Details:

Name : K.Sharan sangeeth

Father’s name : K.Kannaiyan

Date of birth : 26th June 1987

Gender : Male

Nationality : Indian

Linguistic Proficiency : Tamil, English, Malayalam

Address for communication : 451-B, TYPE – IQTRS,

BLOCK-29, Neyveli

South Arcot (DT)

Tamil Nadu-607807

Declaration:

I hereby solely declare that the above-furnished details are correct to the best of my knowledge.

Yours sincerely,

Sharan Sangeeth. K

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