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Pharmacy Manager

Brighton, MA, 02135
December 26, 2018

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Zherui Guo

** ******** **, ********, ** ***** 412-***-****

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University of Pittsburgh School of Pharmacy

Pharmacy Doctor (PharmD.)

University of Pittsburgh School of Pharmacy

Bachelor of Pharmaceutical Science


Virginia Pharmacist License- License Number: 020******* May Dec 2019 American Red Cross Professional CPR Certification Feb 2016 Pennsylvania Pharmacy Intern Registration #: PI118545 Pharmacy Based Immunization Certificate 2015 Present Research Integrity CITI 2014 Present


Mass Medical International Inc. Case Manager Sep 2017 Present

Serving as medical service case manager. Responsible for patient case management, patient care product development and business relationship outreach and development.

Demonstrated the ability to navigate the challenging and complex patient case. Handle a fast-paced environment with competing priorities using professional knowledge and project management skills. Triage and prioritize 5-10 cases per day and follow up with clients until the end of service cycle.

Focused on patient care in oncology, pediatric oncology, pediatric rare disease and other therapeutic area. Worked with renowned medical specialists and researchers in top-tiered healthcare/ research institutions to provide individualized patient care to clients.

Developed robust business relationship with Boston Children’s Hospital, Massachusetts General Hospital, Dana Farber Cancer Institution, Myriad Genetics and other medical centers to initiate second opinion consultation, medicine tourism, and cancer genetic screenings programs for international patients.

Led SOP improvement and CRM launching to continuously improve the velocity and quality of patient care process to exceed customer’s expectation. Effectively shortened customer’s waiting and turnover time by 20%.


Language: Mandarin Chinese (Native language), English (Professional Fluent) Computer: Adeptly use: Microsoft Word, PowerPoint, Excel, various CRM Basic operation: MatLab Healthcare EMR system: Epic Willow, Cerner Powerchart, Script-Path (CVS), PHARMACY SPECIAL TOPIC RESEARCH

Normal Saline VS Plasma-Lyte for Fluid Resuscitation Choice in Septic Patients Sep 2015 Mar 2017 Analyzed collected data from UPMC critical care settings and studied the incidences of hyperchloremic metabolic acidosis associated with usage of normal saline and plasma-lyte. Documented and monitored ADRs from Plasma-Lyte usage.

Preceptor: Neal Benedict, Pharm.D.


University of Pittsburgh Research Assistant Jun 2012 Jun 2013 Worked independently with single-molecule spectroscopy to test the steric exclusion and wrapping mechanism of DNA strand during MCM helicase unwinding. Preceptor: Sanford Leuba Ph.D., Grant Schauer Ph.D. UPMC Cancer Center Research Student Jan 2011 Jun 2013 Collected and analyzed data in the group research on HIV Reverse Transcriptase (RT) with DNA under the effect of the RT inhibitor Efavirenz with single-molecule spectroscopy and PIFE. Preceptor: Sanford Leuba Ph.D., Grant Schauer Ph.D. ADVANCED PHARMACY PRACTICE EXPERIENCE

Allegheny General Hospital, Hematology/ Oncology Department, Pittsburgh, PA Mar Apr 2017 In this rotation, I gained extensive pharmacological knowledge on different chemotherapy regimens to treat various types of solid tumor/ blood malignancy, and pharmacological therapies to treat oncological emergencies. I was responsible for medication safety, chemotherapy regimen ADR monitoring, efficacy monitoring and some chemotherapy dosing calculations. I rounded with healthcare team on patient floor every day and monitor patient’s thrombosis prophylaxis, anti - infection therapy in oncologic population. I also presented stroke prevention in cancer patient on active chemotherapy and a case presentation on esophageal adenocarcinoma.

Preceptor: Rick Miller, Pharm.D

Mylan Inc., Canonsburg PA Feb Mar 2017

In this rotation, I had exposure to the value of medical affairs in the lifecycle management of Mylan Pharmaceuticals’ product. I engaged in product market launching by developing a competitor respiratory products file to compare all products within the therapeutic class and give sales team a better insight of product’s therapeutic position within the drug class. Worked with managed care team developing an educational document to sales team regarding Medicare and Medicaid background and billing procedures. Demonstrated both medical communication and presentation skills through final presentation on

“Pharmacy DIR fees interpretation”.

Preceptor: Rameshwari Bhavsar, Pharm.D.

UPMC Montefiore, General Internal Medicine, Pittsburgh, PA Jan Feb 2017 In this rotation, I followed up with patients to assess their compliance and find solutions to overcome patients’ barriers to compliance. I evaluated their pharmacological therapies and determined if the medications, dosage and dosing interval are appropriate. I also provided medication therapy management (MTM) for patients with chronic disease states including but not limited to diabetes, hypertension, COPD, asthma, and long-term anticoagulant use. Provided inhalers and glucometers counseling to patients to ensure they understand the use of their current medications. By communicating through Epic system or in person, I served as a drug information resource for other physicians and clinicians. Preceptor: John Donehoo, RPh

Giant Eagle Pharmacy, Pittsburgh, PA Nov Dec 2016

In this rotation, I was responsible for delivering medication therapy management (MTM) to improve patient outcomes and quality measures. I counseled patient on their pharmacological and dietary plan in diabetic clinic with collaborative practice. I became very familiar with variable diabetes therapy regimens and able to give counseling about injection techniques to patients under the supervision of my preceptor. I improved my clinical critical thinking by answering patients’ immunization and medication -related questions during immunization clinics and MTM sessions. Proficient using the online tele-counseling platforms Mirixa, and Outcomes MTMTM.

Preceptor: Kristal Ross, Pharm.D.

UPMC Montefiore, Thomas E Starzl Transplant Institute, Pittsburgh, PA Oct Nov 2016 In this rotation, I reviewed patients’ medication list and conducted pharmacy evaluations with patients as part of evaluation to determine donors or recipients in Starzl transplant clinic on daily basis. I assessed patients’ pharmacological therapies, adherence’ barriers and drug-drug interactions by working up patients rounding notes and patient cases. I challenged myself by researching unique patient case and I made my final case presentation on post-transplant medication use in HIV infected patients. Preceptor: Kristine Schonder, Pharm.D.

UPMC Presbyterian, Pittsburgh, PA Aug Oct 2016

In this institutional rotation in UPMC Presbyterian hospital, I prepared intravenous product in IV room with sterile techniques; reviewed and categorized drug safety documentation with report system. Also, I designed one quality improvement project on drug delivery prioritization for pharmacy technicians in every service line. I became proficient in presentation skills by giving journal club presentations about propofol side effects and a formal presentation on a cystic fibrosis patient case. Recognized as honor student.

Preceptor: Joan Maple, Pharm.D.

CVS in Target #17279, Pittsburgh, PA Jul Aug 2016

Responsible for prescription filling, verification, and medication utilization review. Delivered new medication counseling, appropriate evidence-based OTC recommendations and immunization counseling. Offered medication therapy management (MTM) service to review pharmacological therapies as patients needed. Served as drug information resource to patients and other practitioners for safe medication utilization. Worked with technicians to check inventory routinely.

Preceptor: Katie Schaal, Pharm.D.


UPMC Western Psychiatric Institute and Clinic, Pittsburgh, PA Mar 2016 Assisted pharmacist in MEDPACT team (Medication & Education at Discharge Pharmacist Assisted Care Transitions) to contact insurance companies and process prior authorizations for patients’ discharge medications. Shadowed P&T committee to have regular formulary review. Preceptor: Lee Feigert, Pharm.D.

UPMC Passavant In-patient Pharmacy, Pittsburgh, PA Dec 2015 Assisted pharmacist to verify medication orders, to make dosage adjustment. Helped nutrition pharmacist to evaluate if patient should switch from IV medications to PO dosage form. Went over patient cases to monitor drug efficacy for anti-microbial stewardship.

Preceptor: Christina Ropchack, Pharm.D.

University of Pittsburgh Pharmacy, Pittsburgh, PA Apr 6 th


Dean’s Theme: Public health tabling at university pharmacy delivering women’s health medication information

Preceptor: Patrick Pugliese, Pharm.D.

Giant Eagle Glenshaw, Glenshaw, PA Jan Apr 2015

OTC Counseling, Public health Project, Comprehensive Medication Review (CMR) Preceptor: Mr. Mike Polischuk

UPMC Presbyterian Prescription Shop, Pittsburgh, PA Feb 2 nd


Script Your Future (SYF) Project about Medication Adherence Preceptor: Lucas Berenbrok, Pharm.D.

Birmingham Free Clinic, Pittsburgh, PA Feb Apr 2015 Blood Pressure Screening, Patient Info Intake

Preceptor: Lauren Jonkman, Pharm.D., Rebecca Cope Pharm.D. PHARMACY SERVICES

Salvation Army HEART Class Teaching, Pittsburgh, PA Jul 2015 Present Giving and helping develop lectures on health-related topics including diabetes, heart disease, depression, COPD to phase I rehabilitation patient every Monday night. Answered health related concerns for patients in phase I rehabilitation. Preceptor: Lauren Jonkman, Pharm.D., MPH Drug Take Back Day, Mt Lebanon Sep 12



Facilitated drug taking back and counsel patients on drug disposal Preceptor: Lt. Duane Fisher

Harrisburg Capital Legislative Day, Harrisburg, PA Apr 13 th 2015 Attended legislatives meeting, tabling about getting smart on antibiotics Preceptor: Melissa McGivney, Pharm.D., FCCP, FAPhA Morningside Senior Center, Pittsburgh, PA Oct 2014 Blood Pressure Screening, MTM Service Preceptor: George Trietley, Pharm.D. Negley Commons, Pittsburgh, PA Feb 2014 Apr 2014 Blood Pressure Screening, Medication Therapy Management Preceptor: Dr. McCartney, Pharm.D.

Family House Mckee, Pittsburgh, PA Jan 2014 Apr 2014 Outpatient Care, Experiential Learning Preceptor: Ms. Susan Singer

Matilda Theiss Health Care Center, Pittsburgh, PA Sep 2013 Dec 2013 Clinical Patient Care, Experiential Learning Preceptor: Karen Pater, Pharm.D., BCPS, CDE


Seminar Presentation on Ceftolozane for Complicated intra-abdominal infection Feb 19 th


Presented to classmates and Dr. James Stevenson about newly approved antibiotic, ceftolozane for indication of complicated intra-abdominal infection (cIAI). Drug Development of Belatacept® Apr 2014

Presented to classmates and Dr. Randall Smith in class Dementia Patient Health Care Mar 2014

Designed a poster and presented to patients and public in UPMC BioScience building, Pittsburgh PA First Experience Research Program Symposium Apr 2012 Present with group on HIV Reverse Transcriptase (RT) with DNA under the effect of the RT inhibitor Efavirenz.



American Pharmacist Association (APhA) 2013 Present Student Societies of Health-System Pharmacy (SSHP) 2013 Present School of Pharmacy Scholarship 2013 2014

School of Pharmacy Scholarship 2014 2015

Pennsylvania Chain Drug Endowment Fund 2015 2016

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