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Sr. Quality Assurance Analyst

New Hyde Park, NY
December 26, 2018

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Gautam Chopra

Sr. QA Analyst



Intensive IT experience in Quality Assurance (QA) and Testing of Client/Server, GUI and Web-based applications in both Unix and Windows environment.

Excellent knowledge in different stages of (Software Dev/Test Life Cycles (SDLC/STLC)).

Strong hands-on testing experience on testing the applications developed in JAVA, .Net, C/C++, Oracle for Supply Chain, POS, Banking, Insurance Sectors.

Extensive experience in Functional testing, Regression testing, Black box testing, GUI testing, Back End testing, End -2- End Testing, Browser compatibility testing, Penetration/web Testing, Integration testing, System testing and User Acceptance Testing(UAT) using Selenium Automation Tool.

Experienced in creating Test Plan, Test Cases, Test Scripts, Test Scenarios and Defect Reports.

Used Quality Center for managing, executing test cases and defect logging.

Tested the applications using in AIX, Solaris, HP Unix & Linux (Red Hat and Suse).

Analyzed Business Requirement Document (BRD), Functional Requirements Document (FRD) & System Requirement Specification Document (SRD).

Creating Master Test Plans / Acceptance Scenarios, BVT, BAT, Traceability Matrix and Test Matrix for Manual Testing.

Writing Selenium Scripts.

Strong command over Structured Query Language (SQL) using TOAD, SQL Developer.

Technical Skills

Testing Tools: Quality Center, Dot Project, Apache JMeter,JIRA,CAWA,SQL developer,PLSQL, Selenium Scripting /execution.

Other Tools: Toad, Putty, MS Visio, MS Office Suite (Word, Excel, PowerPoint), Adobe Acrobat Reader, WinSCP, SharePoint, Rational ClearQuest, Rational ClearCase, Selenium.

Testing Techniques: Black Box, Smoke Testing, System, Functional, Integration, Regression Testing, End-2-End Testing, Performance Testing, Scalability Testing, Load & Stress Testing,GUI Testing, UAT, System Testing, Browser Compatibility Testing, User Acceptance Testing ( UAT ).

Technologies: Java,.Net,C/C++,Oracle, UML, SQL, XML.

Web Servers: Oracle 10gAS / 9iAS, Tomcat, Oracle 12C.

RDBMS: Oracle 10g & 9i,SQL Server 2000 and MS-Access.

O/S: Windows Vista/XP/2000/98/95, Solaris, IBM AIX, HP-UX and Linux.


MS (Information Technology) 2003-2005 – Makhanlal Chaturvedi University, Bhopal M.P ( India )

Bachelor’s in Computer Application 2000-2003 - – Makhanlal Chaturvedi University, Bhopal M.P ( India )

Professional Experience

State of Maine DHHS / NTT Data Inc. July, 13 - Present.

Project: ACES (Automated Client Eligibility System)

Sr. Quality Assurance Analyst

Department of Health and Human Services is a public welfare for the State of Maine. DHHS of State of Maine providing benefits and assistance for the residents of Maine throughout its welfare programs across various departments. ACES(Automated Client Eligibility System) is an application that is used to manage and monitor the support provided to the thousands of Maine’s citizens in need of medical, financial, food and other assistance administered by the Department of health and human services website.


Reviewed and analyzed Business Requirement Documents and System Requirement Specifications.

Defined and executed the test cases in Quality Center / Dot Project and tracked, reported the defects according to the defect status.

Defined and Executed the Test Cases manually and thru automation Selenium for various scenarios by using positive and negative data inputs.

Manually tested and verified the functionality of all features of the application.

Performed Functional, Regression, System Integration and load testing of different modules of real-time applications and client/server systems.

Engaged in Penetration Testing to ensure that vulnerabilities are completed within the timeframes documented based on Security standards.

Extensively used SQL scripts/queries for Data Verification and Data Validation at the backend.

Used SQL for Querying the SQL Server/SQL Developer database in UNIX environment.

Developed Test Data / Test Matrix and archived test results & user sign off using MS Excel.

Interacted with Business analyst, Developers to implement the requirements and resolve issues resulting from Testing.

Participated in User Acceptance Testing, coordinated with users for maintaining Quality Standards.

Worked with all teams in Improving the Processes, Tools, Methods and Efficiency.

Job scheduling and batch run using CA Workload Automation.

Used strong technical ability and established quality standards to verify and validate assigned software components, or function sets throughout the agile methodology development life cycles.

Environment: Oracle, Java, Unix, Putty, TOAD, HP Quality Centre / Dot Project, SQL Server, MS Word, Ms Excel, MS-Power Point, MS Visio, Clear Case,PL SQL,SQL DeveloperPlus, Selenium.

Urban Suburban / Mixnouveau, NY Feb, 08 - Jul, 13

Project: GMS (Garment Management System)

Quality Assurance Analyst

Garment Management System (GMS) provided effective garment management in ecommerce business. Managed and tracked requests for purchase orders, Cut orders, Customer Shipment, Packing Slips, Invoices, Schedule and EDI, including POS testing. Managed and tracked production request and provides customized reports to the users. It was complete transition of manual system to an automated system.


Evaluate and analyze Business Requirements, Functional Specification, System Specification documents.

Creation of Test plan, High level scenarios, Test case construction and Test estimates.

Involved in creating Test Data for the testing efforts of ecommerce website and point of sale system.

Prepared detailed Test Plan, Test Strategy, Test Scenarios to test business requirements

Involved in Functionality, System, Integration and Regression Test of Web based Reports.

Report and track product defects using Clear case.

Participated in Walk-through, Inspections and Reviews of specifications for test Cases

Developed and executed test cases and test matrices utilizing QA Best Practices and Standards.

Validated database by writing SQL queries and joins

Performed execution of Test Cases Manually to verify the expected results.

Used Mercury Quality Center to analyze, track and report defects.

Involved in Backend Testing.

Performed Backend Testing by using SQL statements for the purpose of Database integrity.

Coordinated with other vendor teams Modification Requests and Document Management request.

Categorized bugs based on the severity and interfaced with developers to resolve them.

Extensively used Microsoft Office Suite of products for documentation and Data Interpretation.

Actively participated in enhancement meetings focused on making the product more effective in real time scenario.

Assisted UAT team by providing test data and test scripts.

Environment: Java, SQL Server, Apache JMeter, Quality Center, Windows Server, Windows XP, HP Unix, Ms- Office suits, Ms-Visio, Microsoft Word, Adobe Acrobat, Microsoft Excel, Photoshop, SharePoint, Microsoft PowerPoint, Microsoft Access.

Status: US Citizen

References will be provided.

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