Summary

Seasoned Field Supervisor with more than ten years in cabling infrastructure installation. Experienced warehouse laborer with excellent physical aptitude. Handles high-pressure situations and resolves customer issues in a calm and courteous manner.

Highlights

•Certified forklift operator

•Troubleshooting expert

•Proficiency in inventory software, databases and systems

•Scheduling

•Management of remote employees

•Large cash/check deposits expert

•Cross-functional team management

•Dedicated

•Responsible and reliable

•Strong attention to detail

•Effective Multitasking

•Ability to lift heavy objects

•Leadership/Communication Skills

Accomplishments

●Contributed to an annual 90% increase in productivity through improvements in operations, quality, safety and administration.

●Recognized as Supervisor of the Month on various occasions.

●Assisted in leading team to win title of Best Commercial Department in the company.

Experience

National Oilwell Varco July 2017 - Current

Warehouser

●Performed a variety of routine warehouse duties including receiving, storing, picking materials, supplies, components, and units throughout the plant and yard areas.

●Maintained inventory controls by collecting stock location orders and printing requests.

●Mastered the use of forklifts, hand trucks, cranes, hoists, floor dollies, scales, and various other power and hand tools related to the warehouse operations.

●Maintained all related paperwork, performed accurate counts, reported discrepancies, maintained stocks in quality condition and ensured that all materials were safely stored and stacked.

Spartan Technologies LLC March 2013 - July 2017

Field Supervisor

●Successfully managed the activities of 10 to 15 team members in multiple locations on a daily basis.

●Provided detailed monthly departmental reports and updates to senior management.

●Provided a high level of product and leadership support to representatives and clients.

●Developed rapport with customers and resolved questions, issues and complaints in a timely manner to maximize customer satisfaction.

●Supervised equipment returns, including obtaining all relevant data.

●Assisted in training multiple new service technicians.

●Planned, directed, coordinated and assigned manpower to efficiently meet production requirements.

ACT Communications June 2011 - March 2013

Cable Technician

●Completed both commercial and residential network cabling installations.

●Responded to and resolved an average of twenty field service requests per day.

●Installed entertainment systems, regular cable systems, networking systems and security systems.

●Installed network cabling to multiple rooms for wireless internet capabilities.

●Tested lines after installation to ensure they were working correctly.

●Performed troubleshooting and repair of existing line problems.

Grayco Communications August 2006 - June 2011

Cable Technician

●Completed contract installation and repair services for residential customers.

●Analyzed, maintained and repaired residential coaxial drop system, wiring data network.

●Tested and activated network cables upon installation and completed troubleshooting.

●Installed necessary outlets and drilled unobtrusive holes for running lines.

●Exhibited excellent customer responsiveness and received high marks on telephone and computer surveys.

Education

Westfield High School June 2006

Houston, TX

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