Gary Power

*** ******* ****** *******., **. ***** 314-***-**** • ac71lz@r.postjobfree.com

PROFESSIONAL PROFILE

**** ** ******* **\LAN Analyst

* ***** ** ********** ** the Information Technology industry, with troubleshooting skills spanning in areas

of software, hardware, and network appliances. Documenting and monitoring client issues through SysAid

ticketing system, specializing in end user support. Consistently commended for leadership, initiative and the ability to complete projects on time and within a budget. Successful at learning new technology and software in any given situation.

INFORMATION TECHNOLOGY COMPETENCIES

Experienced in troubleshooting Wireless and Ethernet LAN’s in primarily a Windows Domain with about 10% of the servers running on Linux. The protocols in use are TCP\IP, DNS, DHCP, IPv4 and a variety of security protocols used for authentication are Tacacs+, Radius, Kerberos.

Systems: Windows PC, Versions XP\7\10 Windows Server 2008\2012

Databases: Oracle, Access Runtime 2007

Languages: SQL, HTML, CSS, PowerShell, Python

Software: MS Word/Excel/PowerPoint/Outlook, and Microsoft’s System Configuration Console Management, SolarWinds WireShark VMware

Documentations: Altiris/SysAid ticketing systems.

CERTIFICATIONS

CompTIA Security+

CompTIA Network+

CompTIA A+

Cisco’s CCNA

Pending certificates include:

Cisco’s CCNA-Security (expected June 1st)

Cisco’s CCDA (expected Dec 1st)

CIW

Project+

ITILV3

PROFESSIONAL IT EXPERIENCE

PC\LAN Analyst Date: (2009 to present)

Spire Energy St. Louis Mo.

Work in a team environment with a 7 week on-call rotation

Support end users software, hardware, and network related issues

Individually assigned to support legacy software running Windows CE. This runs software that specializes in calibrating natural gas detector . The back-end runs on a virtual server listening for new records to sync up with the database.

Monitor LAN traffic in regards to congestion and bandwidth consumption using SolarWinds

Hardware includes Dell and Getac model laptops ranging from a number of different model numbers.

Work with the Network Engineer to upgrade Cisco brand switches and routers.

Deploying software packages and Windows images deploying to clients.

Configuring switches by pulling start up configuration files from a TFTP server.

ADDITIONAL EXPERIENCE

Setup home lab environment with 4 1841 and 2800 series Cisco Routers and 3 3560and 2960 Multi-Layer switches.

Prepared my network to use the following technologies preparing for the CCNA: This is a few but not all are included.

o Router-on a Stick (Inter-Vlan Routing)

o Created subinterfaces to include proper encapsulation to vlan

o Created Vlans as well as using VTP for propagation among switches.

o Made use of VLSM for proper subnets in vlan’s.

o Used Wan Technologies such as HDLC, PPP, GRE Tunneling, and PPPOE emulating Dedicated Point to Point.

o Created DHCP server to include DNS, lease, and scope of each subnet.

o Setup redundancy between Routers using HSRP virtual gateway and forcing secondary router to take over as soon as Router has failed.

o Made monitor sessions through port-mirroring and ran Wireshark for packet capture analysis.

EDUCATION

Bachelor of Science in Information Technology Anticipated Graduation: June, 2020

Western Governors University, Salt Lake City, UT

Studies focusing in IT Foundations, Network Infrastructure Design and Security

Technologies Courses included IT Project Management, Data Management, IT applications, Cloud Foundations, and Emerging Technologies.

Professional References:

Melvin Turner (Spire IT Manager)

Cell 314-***-**** or 314-***-****

Steve Whelehon (Administrator)

314-***-****

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