PROFESSIONAL SUMMARY

SKILLS

EXPERIENCE

DOMINIQUE

SMITH

D 1364 Firethorn Drive, Mason, Ohio

45040

937-***-****

Ecommerce Marketplace Director Assistant with outstanding customer service, communication and business skills working in business-to-business sales for 8 years. Looking for a career to achieve and exceed company goals.

Client and vendor

relations

Documentation and

reporting

Excellent communication

abilities

Issue resolution Multi-tasking and

negotiation

Problem-solving abilities

EcommerceCurrent Marketplace Director Assistant Bluefly, Inc. Virtual June 2017 - New York, NY

Collaborated with Credit and Marketing Team to plan, develop and implement target sales.

Acknowledged customer issues and resolved their problems quickly and efficiently. Effectively communicated with other employees and upper management to ensure complete care of customers.

Identified overall operations of the company, from the point of sale, through fulfillment, communicating with our marketplace vendors, and the billing process. Established strong business relationships and created a deadline-driven team. Ecommerce Bluefly Brand Ambassador VIPdesk Connect, October 2015 - May 2017 Inc Virtual Alexandria, VA

Followed up with customers ensuring their satisfaction with their purchases. Informed customers about current promotions and sales, encouraging them to take advantage.

Championed promotional items to achieve sales goals. Educated customers about product options to exceed their experience. S

EDUCATION

Received and processed cash and credit payments.

Maintained records of sales.

Certified Occupancy Specialist Kirkpatrick January 2010 - January 2015 Management Company Indianapolis, IN

Attended inspections and showings with renters to answer questions and ensure needs were met.

Created marketing materials for residential property sales. Organized schedules for open houses and meetings with clients for consultations. Oversaw closing procedures on residential properties and ensured terms of contracts were met.

Real estate res.s.aas May 2012

Sinclair Community College, Dayton, OH

Certification occupancy speacialist May 2011

US Housing & Urban Development, Indianapolis, IN

Contact this candidate