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Customer Service Medical

Southbridge, MA, 01550
December 23, 2018

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Michael P Raymond

*** ***** ****** • Southbridge, MA 01550 • 508-***-**** •

Michael P Raymond

*** ***** ****** • Southbridge, MA 01550 • 508-***-**** • Objective To obtain a position that utilizes my skills. Highlights

Of Qualifications Years of experience in production and manufacturing Excellent leadership and supervisory abilities

Exceptional organizational skills

Education Framingham State College – 1985

Work Experience

Tegra Medical Corporation, Franklin, MA

Clean Room/ Manufacturing Lead 2007 - 2013

Extensive medical manufacture Clean Room experience

Monitored and supervised several employees

Functioned comfortably and effectively in Lean Environment

Responsible for adherence to EHS policies

Enforced strict adherence with regards to documentation, in process inspection, and company protocols

Adhere to ISO 14001 and QS9000 standards

Job Boss trained

MS Office proficient, Excel, Word

Focused on ID and OD cleaning while maintaining quality standards

Experience with cleaning tanks, alcohol sterilization, and pacification units

Worked with several types of metal components

Supervised an acid room

Utilized precise assembly and inventory control on various products

Experienced with micro-tooling and dial calipers

Operated and trained employees on Bore Scope, Grit Blast and E-Z Grind machines

Supervised daily quality product output, including part dimensions and technical demands

Excellent interpersonal skills with both co-workers and upper management

CPR / First Aid Certified

Biz-2-Net Inc., Millbury, MA

Prepress Supervisor 1995-2007

Maintained screen/film inventory for CD replicating

Ordered all prepress products

Trained and supervised 17 employees; evaluated employees monthly

Production scheduling

Gray scale checks; color keys, emulsion coating/ testing and 4 color process

Maintained excellent OSHA safety standards

Liaison between customer service and production

M.H.P.G, Whitinsville, MA

Screen Room Supervisor 1991-1995

Trained/Supervised 12 employees

Problem solving directly with customers

100% safety record for reclaiming procedure

Chemical procurement and rotation

References References are available on request.

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