To secure a position in an environment that will benefit from my initiative and strong work ethic and experience with client confidentiality. I am interested in a position with the potential for advancement and increased decision-making responsibilities.
A.A.S PARALEGAL WESTWOOD COLLEGE, LOS ANGELES, CA
B.S. CRIMINAL JUSTICE WESTWOOD COLLEGE, LOS ANGELES, CA
M.B.A MANAGEMENT IN BUSINESS NATIONAL AMERICAN UNVERSITY
. In Progress
CPR, AED, and Basic First Aid certified for adult, child and infant – expiration 10/2019
HIPPA training completed 2/2015
Experience with Microsoft Office Suite e.g. Word, Excel, PowerPoint
Experience with Oracle Siebel CRM
Experience in conducting research using software tools e.g. SharePoint
Excellent communication with clients in person and over the phone.
Proven ability to manage a classroom as lead teacher at Mustard Seed Kidz Preschool.
GUARDIAN AD LITEM CHILD ABUSE VOLUNTER 2016 – 2018
Investigates what solutions would be in the “best interest of a child”
EBAY ENTERPRISES CALL CENTER REPRESENTATIVE NOV 2014 – 2017
Inbound customer care specialists are responsible for handling calls from new and existing customers regarding a variety of requests to provide support, offer information and solve problems to maintain customer satisfaction.
MUSTARD SEED KIDZ CHILD CARE PROVIDER DEC 2013 – AUG 2018
Create and implement child care curriculum to assist with the social and emotional growth of children.
Maintain a clean, safe and educational environment.
DEPARTMENT OF HEALTH HEALTH SUPPORT TECH SEPT 2015-2017
Maintain a clean, safe and secure environment.
Serves as the coordinator of the health services program and provides nursing care.
Identifies health and safety concerns in the school environment and promotes a nurturing social environment
Promotes community involvement in assuring a healthy school, serves as school liaison to a health advisory committee.
Provides health education and counseling, promote healthy activities and environment for school staff