Manager Front Office
Resume:
Summary
Currently working with IHM college of Hotel Management, Udaipur as a lecturer of Housekeeping, front office, Facility management and tourism. (August 2016 to till date)
Worked as a visiting guest faculty in Atharva Institute of Hotel management for 2 years as a Housekeeping and Front office lecturer. (June 2014 to April 2016)
Worked with ICICI Manipal academy as a lecturer and trainer for 3.5 years. (February 2011 to July 2014)
2 years of experience of Hotel Industry in McDonalds as a Restaurant Manager (May 2008 to July 2009) and The Grand Hotel Laxmi villas as a housekeeping attendant. (March 2007 to August 2007)
Sincere, disciplined and committed to achieve organization goals.
Ability to interact efficiently and effectively with people.
Good team player and can also work well independently.
Skills
Food production
Handling of bulk kitchen for second year students
Housekeeping Management
Lectureship of subject, Room Cleaning, Key Handling, Linen Management, Bed Making
Front Office Management
Lectureship of subject, Concierge service, Bell boy
Principles of Management
Lectureship of subject
Sales and Marketing and Food and Nutrition
Lectureship of subject
Facility Management
Lectureship of subject
Budgeting
Making budget for the departments in coordination with academic incharge
Computer Skills
MS Office, C, C++
Education
Masters of business administration in banking and finance from Sikkim and Manipal University, Bangalore.
Post graduate diploma in banking and insurance from Sikkim and Manipal University, Bangalore.
Graduate in hospitality and hotel administration from National Council for Hotel Management and Catering Technology, Ministry of Tourism, Government of India, New Delhi.
Year
Examination
Percentage
Board/University
2013
MBA in Banking and Finance
68
Sikkim and Manipal University, Bangalore
2010
Post Graduate Diploma in Banking and Insurance
73
Sikkim and Manipal University, Bangalore
2008
Graduate in Hospitality and Hotel Administration
78
National Council for Hotel Management and Catering Technology, Ministry of Tourism, Government of India, New Delhi.
2005
Higher Secondary Certificate
62
Central Board of Secondary Education
2003
Secondary School Certificate
77
Central Board of Secondary Education
Employment Details
Institute of Hotel Management, Udaipur(August 2016 to till date)
Domain
Housekeeping, Front Office, Tourism, Facility management
Role
Lecturer
Duration
10 months
Responsibilities
Taking lectures as per the syllabus approved by AICTE.
Preparing Examination question paper for respective subjects.
Preparation of teaching plan
Preparation of budget for the departments(Quarterly, Annually)
Keeping senior management informed of all changes in my areas of responsibility
Tools & Technologies
MS office, Talley
Atharva Institute of Hotel Management, Mumbai. (June 2014 to April 2016)
Domain
Housekeeping, Front Office
Role
Guest Lecturer
Duration
2 years
Responsibilities
Taking lectures as per the syllabus approved by AICTE.
Preparing Examination question paper for respective subjects.
Preparation of teaching plan
Preparation of budget for the departments(Quarterly, Annually)
Keeping senior management informed of all changes in my areas of responsibility
Tools & Technologies
MS office, Talley
ICICI Bank Limited, Mumbai (February 2011 to July 2014)
Domain
Housekeeping
Role
Facility Manager
Duration
3.5 Years
Responsibilities
Coordinating and leading a team or teams of staff to cover various areas.
Responsible for the management of services and processes..
Responsible for building maintenance repairs and services
Keeping senior management informed of all changes in my areas of responsibility
Tools & Technologies
Finacle, Tradefactory, Omniflow, Omnidox, Interwoven
McDonald’s India Limited, New Delhi (May 2008 to july 2009) And The Grand Laxmi Villas, Udaipur ( March 2007 to August 2007)
Domain
Restaurant operation and Housekeeping management
Role
Restaurant manager
Duration
2 years
Responsibilities
Operation of outlet
Shift Incharge
Inventory management
Training and development of crews
Recruitment of crews
Assist in sales projection and analysis to restaurant manager
Tools & Technologies
Made for you technology
Awards
.Best chairman of Manipal college canteen, Bangalore
.Best poster maker in poster making competition, Manipal College, Bangalore
Personal Details
Father’s Name : Mr. Binod Kumar Jha
Date of Birth : April 24, 1987
Age : 29 years
Sex : Male
Languages Known : English, Hindi
Marital Status : Single
Nationality : Indian
.
Hobbies
Watching Documentary movies, debates, lectures on economics, Reading economics books,Journals and sketching
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