Susanna T Oo
Reston, VA *****
Microsoft Office Teamwork and Collaboration Data Analysis using Tableau
Client services Health Systems and Policy Data Collection and Research
Mason and Partners Clinic (May 2018- December 2018)
Health Informatics Intern
Analyzed patient data and generated graphs.
Used word processing, spreadsheet, database, and desktop presentation applications as applicable.
Authenticated information and following access protocols.
Entered patient data into the electronic health records system.
Contributed in implementation of new EHR system at the MAP Clinic.
Collaborated with clinical staffs to resolve issues in the clinic.
Ran queries in Microsoft Access.
Kastle Systems (October 2017-Current)
Security Operations (Customer Care Operator)
Conducting remote security monitoring and access control.
Programming doors, alarms and elevators.
Resolving client complaints.
Responding to all building emergencies.
Conducting police dispatches and fire department dispatches on emergencies.
Conducting access control.
Collaborating with other departments to solve client issues.
Entering client data accurately and efficiently while working in a fast-paced environment.
Other Job Experiences
Hyatt Place – Gallery Host
TD Bank – Teller
Pharmacy Technician Trainee – CVS Pharmacy
Office Assistant – Northern Virginia Community College
Knowledge of U.S. Healthcare Delivery System
Experience in using R
Oral and Written Communication
Proficiency in using project management tools
Working knowledge of Python
SQL with Microsoft Access
Northern Virginia Community College, Annandale, VA
A.S in Science
A.S in General Studies
George Mason University, Fairfax, VA
B.S Concentration: Health Informatics