Susanna T Oo

Reston, VA *****

571-***-****

ac714g@r.postjobfree.com

Core Competencies

Microsoft Office Teamwork and Collaboration Data Analysis using Tableau

Client services Health Systems and Policy Data Collection and Research

Internship

Mason and Partners Clinic (May 2018- December 2018)

Health Informatics Intern

Analyzed patient data and generated graphs.

Used word processing, spreadsheet, database, and desktop presentation applications as applicable.

Authenticated information and following access protocols.

Entered patient data into the electronic health records system.

Troubleshooted equipment.

Contributed in implementation of new EHR system at the MAP Clinic.

Collaborated with clinical staffs to resolve issues in the clinic.

Ran queries in Microsoft Access.

Employment History

Kastle Systems (October 2017-Current)

Security Operations (Customer Care Operator)

Conducting remote security monitoring and access control.

Programming doors, alarms and elevators.

Resolving client complaints.

Responding to all building emergencies.

Conducting police dispatches and fire department dispatches on emergencies.

Conducting access control.

Collaborating with other departments to solve client issues.

Entering client data accurately and efficiently while working in a fast-paced environment.

Other Job Experiences

Hyatt Place – Gallery Host

TD Bank – Teller

Pharmacy Technician Trainee – CVS Pharmacy

Office Assistant – Northern Virginia Community College

Additional Skills

Knowledge of U.S. Healthcare Delivery System

Experience in using R

Oral and Written Communication

Proficiency in using project management tools

Working knowledge of Python

SQL with Microsoft Access

LinkedIn

www.linkedin.com/in/susanna-thethninoo

Education History

2012-2015

Northern Virginia Community College, Annandale, VA

A.S in Science

A.S in General Studies

2015-2018

George Mason University, Fairfax, VA

B.S Concentration: Health Informatics

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