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Customer Service Office

Location:
Odessa, Texas, United States
Posted:
December 26, 2018

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Resume:

Sobeida Benavides

**** ****** ***, ******, ** ***62 432-***-**** ac712v@r.postjobfree.com

OBJECTIVE

I am currently looking for a long term employment opportunity with a full benefits package and competitive compensation. I value a highly structured professional environment with well defined tasks. I have a high level of initiative and prefer the autonomy to make decisions that require critical thinking. I enjoy a fast paced and challenging setting. I have a great sense of loyalty.

SKILLS

Ability to Work Under Pressure

Multi-line phone operation proficiency

Quick learner

Excellent verbal/written communication

Persuasive Speaker

Multi-tasking

Accurate and detailed

Computer literate

Document control Manager

Verify and submitted employee time

Work History

Document Control Mgr. /Office Clerk, 6/2017 to 10/2018

Mitchell Energy Services – Lorena, TX

Maintain office services by organizing office operations.

Verified daily time sheets & entered time.

Assisted in hiring Field staff and training employees.

Filed and organized revised drawing.

Made sure Field employees had the correct revised drawing.

Document Control Mgr. /Office Clerk, 4/2015 to 6/2016

Brazos Rock Energy Services – Midland, TX

Maintain office services by organizing office operations.

Verified daily time sheets & entered time.

Assisted in hiring Field staff and training employees.

Filed and organized revised drawing.

Made sure Field employees had the correct revised drawing.

Quality Control Assistant, 6/2011 to 3/2015

Randco Industries – Midland, TX

Prepared all paper work for all vessels to meet ASME requirements.

Directed call to appropriate individuals and departments.

Greeted visitors entering office, determined nature and purpose of visit and directed individuals to appropriate destination.

Located and attached appropriate files to incoming correspondence.

Customer Service Representative, 10/2005 to 1/2006

Maximus – Midland, TX

Answered and managed high volume of inbound customer calls.

Gathered and verified all required customer information for tracking purposes.

Accurately documented researched and resolved customer service issues.

Met or exceeded service and quality standards every review period.

Education

High School Diploma: 1988

Ft. Stockton High – Ft. Stockton, TX

Additional Information

Bilingual fluency in Both English and Spanish



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