Ms. YULYA MKHITARYAN Scrum Master(CSM)/Project Manager)
Address: **** * ******** ******, ********, 91202, CA
Authorized to work in US
Certified Scrum Master (CSM) with
3+ years of experience as Scrum Master in software development company
8+ years of experience as IT Project Manager
2 years of experience as Developer
Perfect understanding of SDLC and product releasing stages.
Knowledge of various development technologies, testing methodologies and processes.
Experience of applying different Agile frameworks like Scrum, Kanban, Lean and XP as well as Waterfall management tools and techniques.
Advanced user of Jira, Confluence, MS Office, CRM, SAP ERP.
Ability to work with different cultures, on site and offshore teams.
Self starter with passion towards new challenges, continuous learning and coaching.
April 2017-Nov 2018
Scrum Master/Project Manager
Used Technologies and tools/working environment: Jira, Trello, Confluence HP QC, Metrics, KPIs, Burnt down charts, Reporting, Jenkins, PL-SQL developer.
Led two teams of developers, working on Card and Payment processing company which was part of Atos Wordline group.
We were implementing the back office acquiring module (WAY4), which was operating mainly in Netherlands, Belgium and Germany.
I adopted agile way of working in our teams coached them to be cross functional, T shaped and self-organized.
Scrum Rituals ( Daily Scrum, Planning, Refinement, Demo, Backlog grooming and Retros)
Coaching over Scrum adoption, Agile mindset, continuous delivery and improvement based on feedback received.
Scaled agile, Pairing, Cross functional team members with no specific roles and titles
July 2009 – April 2017
Technoserv INT LLC
Used technologies and tools/Working environment: SAP ERP, Oracle Siebel CRM, JIRA, MS Project, Waterfall/Agile methodology, Windows, Oracle, Cisco, Hitachi, HPE hardware and software configurations and support.
Starting as a project assistant, I grew up to a professional and goal oriented project manager/Scrum master, who delivered more than 35 large scale projects with up to $12 million overall budget, that had tight deadlines and budget constraints.
Responsible for coordinating and leading project team resources during the whole project lifecycle until all deliverables are accepted, deadlines are met, all payments are done, project income is fixed and project is released and closed.
Project Planning, Defining the Scope, Budget and Schedule
Risk management, mitigation and analysis
Communicating with all stakeholders.
Responsible for Company’s yearly profit and business development
September 2007 – July 2009
Position: Database PL SQL developer
Used technologies and tools/Working environment: PL-SQL, Oracle Clinical, SAS, UNIX, Teleform, REDcap MS Office,
Was a part of development team and was responsible for designing Oracle Clinical database and programming stored procedures using PL SQL for Pfizer pharmaceutical company's clinical studies
Creating database from scratch and maintaining of already active studies.
Programming validation and derivation checks by creating PL SQL stored procedures, functions and packages.
Being a member of the support team, which is determined to provide resolution of all the work related issues and questions which arise within the team, to discuss and communicate new processes, questions or outstanding cases from the client to the team and vice versa.
QC provision – Quality control and work distribution for other programmers of the local team.
Arranging and facilitating team meetings (hosting, preparing agenda, and taking minutes).
Skills & Computer Literacy
Project Management, Agile Methodology and frameworks, Business Development, Proposal Submissions for RFP and RFQ., Customer Relationship Management, Communication and Negotiation, Management tools, CRM, JIRA
MS Windows, MS Project, C++, SQL, PL-SQL, CRM, JIRA, SAP, Oracle Clinical, Lotus Notes,
Masters in Technical Cybernetics Yerevan, Armenia
State Engineering University of Armenia 2006- 2008
Bachelor of Science Technical Cybernetics Yerevan, Armenia
State Engineering University of Armenia 2002- 2006
Trainings and internships
Introduction to Open Way and WAY4 module Utrecht -Netherlands
equensWordline Jun 2017- Sept 2017
American University of Armenia Yerevan, Armenia
Project Management PMP exam preparatory 40 hours Course Sep 2015- Oct 2015
Agile Armenia Yerevan, Armenia
Workshop on Agile methodologies and how-to March 2015
adopt Agile in a company provided by a certified coach from London.
TECHNOSERV Moscow, Russia
Professional training on Oracle Siebel CRM system. January 2011
Jul 2009 - Sep 2009
Training/Internship on internal project management,
SAP, ERP system user training.
CERTIFIED SCRUM MASTER (CSM). USA
SCRUM MASTER ACCREDITED CERTIFICATION Online
(International SCRUM Institute)
Project Management Professional (PMP) Certification Armenia
(American University of Armenia)