Customer Service Store Manager

Pablo Huguez

816-***-**** *************@*****.***

Experience

Barista Team Leader, Kaldi’s Coffee 2017-Present In charge of opening and closing the store. Assists the store Manager in maintaining proper inventory, cleanliness and general operation of the store. Recognized for outstanding customer relations. Demonstrated expertise in retail management, sales, and the coffee and tea categories. Cashier.

Barista, Kaldi’s Coffee 2016-2017 Learned the basics of the coffee and tea trade, including the various ways of preparing the recipes to Kaldi’s high standards. Exercise teamwork skills, inventory management and customer relations. Assisted customers in their selection of products and suggested additional options for purchase. Cashier.

Barista, Parisi Artisan Coffee Summer of 2016 Cashier and customer service. Prepared and served Artisan Coffee. Developed team work and maintained the snacks display ready for customers.

Rockhurst High School, Rock Shop 2013-2014 Assisted the school Spirit Store Manager in stocking and organizing the store shelves during major events, replenishing the shelves, making sure the store had enough merchandise and that it was priced correctly. Assisted customers in their selection of products and suggested additional options for purchase.

Education

Rockhurst University, Marketing major 2016 to present (I am currently taking university-approved time off to work and save to help pay my tuition.) Rockhurst High School Accelerated School of Overland Park

Skills

Outstanding customer service, retail team leadership, detail oriented, incredibly quick learner, creative. Guitar and cello player. Languages: English & Spanish.

References

References available upon request.

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