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Customer Service Microsoft Office

Location:
Montclair, CA
Salary:
13.00
Posted:
December 26, 2018

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Resume:

MARIELA PACHECO-CALDERON

909-***-****

ac7104@r.postjobfree.com

PROFILE

Motivated and hardworking graduate with some exposure to Health Care Management seeking a job to apply my skills and experiences in order to make a real world connecting with my academic learning. Organized, efficient, dependable, flexible, and a quick learner. Experience with working with Microsoft office programs and communicating with patients. Able to work well in groups and under deadline pressures.

EDUCATION

CALIFORNIA STATE UNIVERSITY SAN BERNARDINO San Bernardino, CA

Bachelor’s of Science Candidate, December 2018 Sep 2012 - current

Health Science major with Health Care Management concentration

Dean’s list 2012,2014, 2017

SAN BERNARDINO VALLEY COLLEGE San Bernardino, CA

Sep 2016-2017

BILINGUAL

Spanish- Read, write, and talk fluently

PROFESSIONAL EXPERIENCE

San Antonio Regional Hospital San Bernardino, CA

Marketing Department Internship/volunteer June 2018 - current

Input information into the computer system and gathering data

Organize and maintain electronic and physical files

Clerical/Receptionist duties such as scanning and making copies

Answering the phone, taking messages, and provide information or direct calls accordingly.

Teaching health education classes

Assisting with the organization and planning of health education classes

Assisting in GIS project

Assisting with auditing projects

Able to work in teams or individually

Community Outreach

Pink’s Hot Dogs Pomona, CA

Cashier/Expeditor Nov 2015 – current

Train new employees

Fast learner

Providing good customer service

Problem-solving on the spot.

Able to manage my time when it comes to work and school

Handles multiple customers and tasks at the same time

I am a fast learner and am used to working in a fast-paced environment

Know how to use different types of registers

Arrowhead Regional Medical Center Colton, CA

Internship April 2018 – June 18

Greeting patients that enter the clinic with courtesy and professionalism

Know how-to sign-up patients to the Patient Portal Program and how to use the MEDITECH Program

Informing patients about the uses and benefits of the Patient Portal

Staying organize and collecting feedback

Meet the goals set by the organization

Follow rules and policies set by the organization

VOLUNTEER EXPERIENCE

California State University San Bernardino, CA

Eta Sigma Gamma Nov 2017-current

Help plan and organize events

Oversee events

Participate

Montclair High School Montclair, CA

Key Club Sept 2011-2012

Oversee events

Worked with UNICEF

LICENSES AND CERTIFICATION

CPR certified

CITI Training: Social Behavioral Research Investigators and Key Personnel and Biomedical Research Investigators and Key Personnel

Certified Peer Health Educator

COMPUTER SKILLS

Experienced in Excel, PowerPoint, MS Windows Vista/7/8/10 Macintosh OS X, Meditech, and Marketware10.

Basic knowledge of SPSS

MEMBERSHIPS

Eta Sigma Gamma, California State University San Bernardino

Participated in Run Like a Mother 5k

Helped run health and nutrition information booth for Dignity Health

Worked with Time for change Foundation for self-defense training

Tabling for DUI awareness



Contact this candidate