Customer Service Practitioner

RESUME

Syed. Mohammad Irshad

Mobile no: +974-********.

Email Id: ****.********@*****.***

Professional experience:

Cashier:

Has been working as general cashier in 88 burger restaurant at Dhoha from feb 2018.

Has been worked as general cashier in Kebab Al Fareej cafeteria from March 2016 to feb 2018 in Alkhor at Qatar.

Handling telephone and take away orders.

Generating and settling bills of the customer in POS System.

Explaining about the items in the menu to the customers.

Closing all the bills and reports at the end of the day

CRM Practitioner:

Has been worked as CRM Practitioner in Concentrix Daksh India Services Pvt ltd from March 2014 to February 2016at Bangalore in India.

Educating customers regarding the products available in the company.

Sending accurately bills regarding their power consumption manually.

Auditing bills generated by system before reaching to the customers.

Sales man:

Has been worked as salesman in Sri Devi medical agency for one year from June 2010 to May 2011.

Working as a team member.

Taking orders from the retailers and delivering the products.

Academic profile:

Pursued bachelor’s degree in B.Sc. (Computers) during the year 2010 from Sadhana Degree College which is affiliated to S.V.University, Tirupati.

Finished my intermediate (12th) with specialization in MPC during the year 2006 with an aggregate of 68.70% from Board of Intermediate.

Completed my schooling during the year 2004 with 80% from School Secondary Board.

Technical Skill:

MS-Office, Internet.

Customer service

Good typing skills

Strengths:

Flexible nature

Positive and supportive.

Able to work under pressure

Team player

Languages Known:

English, Hindi, Arabic, Urdu, Telugu and Kannada.

Personal Details:

NAME : Syed Mohammad Irshad.

FATHER’S NAME : S.Ahammad Hussain

DATE OF BIRTH : 07-08-1989.

PASSPORT NO : N0227789

VISA STATUS : Work visa

NATIONALITY : Indian

GENDER : Male

PRESENT ADDRESS : Dhoha,Qqatar

PERMANENT ADDRESS : Andhra pradesh, india.

Sincerely,

S.Md.Irshad.

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