ISAIAS PEREZ

LAN / PC Analyst 4-646-***-****

PROFILE

Seasoned Desktop Support IT Administrator with solid experience supporting so ware and hardware systems. Background includes installing, configuring, modifying, and troubleshooting Windows 7 and 10 operating systems and so ware, as well as the administration of multiple windows servers. Strong working knowledge supporting mobile devices via Mobile Device Management, including but not limited to Blackberry, Android devices, iPhone's/iPad's. Some of my interpersonal skill set includes having a high level of written and verbal communication skills, team player, Bilingual, Educated, Passionate and experienced. Have successfully completed many Windows 7/10 Migrations. Over 10 years of successful IT Experience. EMPLOYMENT HISTORY

LAN / PC Analyst 4 at Wells Fargo Securities, Greater New York City Area January 2013 – Present

Desktop Support including troubleshooting workstation and operating system problems and hardware repair

Experience with office administration and data feed services (such as Reuters or Bloomberg) Supporting Trading Users in all aspects including so ware support. Knowledge of Active Directory, GPOs, ADUC

Experience Supporting Trading Platforms like Bloomberg, Thompson One, PAC 2000 Computer Systems Engineer at Decision One - Newark Liberty Itl. Airport, Newark, NJ

August 2011 – December 2012

Diagnose and Troubleshoot hardware/so ware/network related issues. Support, maintain, and troubleshoot devices for airport infrastructure Configuration and Maintenance of all Networked Printers EDUCATION

Hodges University, Naples, Florida

July 2007 – July 2011

Degree: Bachelors Degree

Bachelors Degree in Information Systems Management REFERENCES

References available upon request

DETAILS

646-***-****

ac70q3@r.postjobfree.com

SKILLS

Install/Configure PC Systems

SCCM Administration

Windows 7/10 Migrations

Network Related Troubleshooting

Active Directory Administration

Equipment Budgeting Assembly

Cost

Microso Office

Network Administration & Support

LANGUAGES

English

Spanish