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Active Directory Software

Fort Myers, Florida, United States
December 20, 2018

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Jude Laguerre

**** ******* ***

Fort Myers FL


Objective: Goal-oriented and collaborative IT professional with experience applying hardware and software design, installation, administration, and configuration to support growing businesses. Proven analytic and problem-solving skills with the keen ability to assess needs, define requirements, develop value-added solutions, and execute technical solutions that streamline and improve operating efficiencies. Adept in communicating with technical and non-technical audiences. Develop system documentation and create policies to meet the needs of dynamic and continuously changing environments.

Experience: Charlotte County Clerk Charlotte FL 10/28/2017 to 08/29/2018

System Administrator

Install and configure network Courthouse and provide

security, working with server 2012 & 2016 physical and vm failover cluster

deploy windows 10 and 8.1 win 7 server 2012&2016 with WDS&MDT, capturing image creating gold image and automated for new pc PXE boot, deploy vipre Business Endpoint Security throughout the network antivirus working with patch management. Install

install and configure WSUS for update computer clients, Maintain, upgrade, and manage company software, hardware, and networks, Diagnose and troubleshoot technical issues

configuration, Hands-on experience with Windows, Active Directory, install and configure Hyper-V install VMWare. Working with security awareness, cybersecurity Develop training knowledgenable4 software to educated our user to protect them self from virus attack from email attachment and other tips.

a customer-oriented attitude. Working with project SCOM 2012&2016, manage a software name Observeit, within with Veembackup and much more. Creating and updating images for all PC’s, Kiosks, Troubleshoot and resolve software problems related to Operating Systems, Microsoft Office, and application software, maintaining operating system updates, repairing/replacing hardware, Sysprep & Windows ADK, Distributed Computer Systems, users, groups, printers, computers and file systems. Analyze and coordinate resolution of hardware, software and network, inventory of computers

Tax Pro America (Contract) west Palm Beach FL

Network Admin 01/12/2016

To 10/25/2017

provided technical support to both internal and external customers

Installed and managed complete network system including disaster recovery and deploying upgrades

Network processing, centralized and distributive network connection

Installing, configuring and administering network technologies

Ample knowledge in Windows xp \ 7 \ vista\ 8\ 10 \ 2003 Server\2008\2012\2016 Server

Active directory management, NTFS security, disk quota management

Working knowledge of, DHCP Server, DNS Server

Interfaced with vendors to procure and maintain all IT infrastructures.

Detail all information given and received into service desk


Analyze information and evaluate results to choose the best solution to problems.

Advise and instruct end users on the necessary technology to achieve solutions; troubleshoot and resolve issues.

Provide after-hours support for technical issues, as needed.

Provide research and recommendations on new technologies.

Test new devices to determine viability and network implications.

Proficient with Windows Servers, Active Directory, Intel based server hardware,

Installing, configuring, testing, maintaining, monitoring, and troubleshooting the internal Computer network.

Troubleshoots network connectivity problems, including monitoring the network and servers for problems, diagnosing problems, and taking the appropriate corrective measures to ensure an expedient resolution.

Maintained and administered computer networks and related computing environments, including computer hardware, systems software, applications software, and all configurations.

Operated master consoles in order to monitor the performance of computer systems and networks, and to coordinate computer network access and use.

Designed, configured, and tested computer hardware, networking software and operating system software.

performed routine network startup and shutdown procedures, and maintained control records.

Recommended changes to improve systems and network configurations, and determined hardware and software requirements related to such changes.

Gathered data pertaining to customer needs, and used the information to identify, predict, interpret, and evaluate system and network requirements.

Trained people in computer system use.

Loaded computer tapes and disks, and installed software and printer paper and forms.

Lehigh Memorial Hospital 1500 Lee Blvd, Lehigh Acres, FL 33936


IT Specialist 08/1/2015 to 1/2/2016

Support of network print systems and servers.

Network trouble shooting, monitoring, and maintenance tools and techniques

Active Directory and LDAP integration

Internet protocols, VPN and Firewalls

Ability to work independently with minimal supervision

Ability to focus on detailed work for extended periods of time.

VMware or similar virtualization technology

Completion of Microsoft Server and Workstation classes.

Serve as first line technical support for all technology within assigned building

Clean computer equipment and peripherals

Setup and deployment of computers for faculty, staff and students

Assist and train faculty and staff in scanning documents and pictures, as requested by the Manager

Assists with configuration and set up of printers, projection devices, and monitors to work effectively for various instructional purposes

assisting with the day-to-day efficient operation of the company

Working knowledge and experience in local and wide area networking, communications, and related hardware and software.

Working knowledge of wired and wireless networks, connections, wiring and cabling standards, and network management tools and processes.

Implements network security, including configuring firewalls, managing host security, backup and disaster recovery planning, and adding and deleting users

Design and implement sophisticated networking systems.

Maintain and enhance Help Desk knowledge base.

Creates Active Directory users and computer accounts, ensure appropriate group membership and permissions

Management of Microsoft Active Directory and Group policy configurations.

Responsible for management of enterprise database backup solutions. Performs routine backups and operational maintenance tasks on all production and stand-by servers.

Maintain security policies set forth for workstations, PC's, file servers, application hosts, networks.

ITNetwork&SecuritySolution 3049 s Cleveland Fort Myers

Network administrator 02/15/2013 to 07/25/2015

Microsoft Windows Server (AD, DHCP, DNS, Group Policy, WSUS)

Enterprise storage, backup and archive

Server hardware and virtualization

Install application software on servers and workstations as required

Monitor network software and hardware technologies and trends.

Ability to learn and retain new information quickly

Extensive experience troubleshooting Microsoft Server, Active Directory, Group Policies, Exchange Server,

Experience in managing Virtual Private Networks

Knowledge in deploying, operating, and maintaining various network systems.

Windows Server 2003/2008/2012/2016, Windows Small Business

Troubleshooting Laptop/Desktop hardware

Support of disaster recovery solutions

Maintain operations of all servers, including e-mail, print and backup servers and their associated operating systems and software.

Coordinate installation, configuration, and maintenance of end user workstation hardware, software and peripheral devices

Administer all equipment, hardware and software upgrades; run updates and backups n various network devices

Maintain network software/hardware asset inventories, including related documentation and technical specifications of equipment and applications.

Eds Technology Broward FL

Desktop support 03/18/2011 to 01/25/2013

to accurately record, update and document requests using the IT service desk system.

install and configure new IT equipment.

resolve incidents and upgrade different types of software/Hardwar

maintain a first class level of customer service ensuring that all customers are treated efficiently and in an appropriate manner

Install, upgrade, support and troubleshoot Enterprise Applications hosted on Windows Server 2000/2003/2008

Install, upgrade, support and troubleshoot Enterprise Applications running on Microsoft Terminal Services

Ensure desktop computers interconnect seamlessly with diverse systems including associated validation systems, file servers, and email servers.

• Diagnose and quickly resolve a wide range of Windows applications and networking problems to help minimize downtime

Troubleshooting network connectivity in a LAN/WAN environment

Install, upgrade, support and troubleshoot XP, Windows 7 and Microsoft Office 2007 and any other authorized desktop applications

Install, upgrade, support and troubleshoot for printers, computer hardware and any other authorized peripheral equipment

performs remedial repairs on computers, laptops, printers and any other authorized peripheral equipment

Customize desktop hardware to meet user specifications and site standards.

Returns defective equipment/parts to maintenance inventory, documents customer repairs, maintains and restocks assigned parts inventory to insure proper spare parts levels

safely package equipment for branches and arrange for the transport of the equipment

IBM 2009 to2011

I used to travel from state to state Deployed computer network for Wachovia and Washinton Mutual through IBM network installation server 2003 deploying, implementing and supporting Network, working close with them tellers provided technical, repair computer and laptop, Provides operational support for endpoint protection, encryption, client management, and other client-side computer management solutions, Work with other Desktop support to provide engineering technical solutions in support of business requirements, diagnose problems, Conduct remote troubleshooting, Walk customers through installing applications and computer peripherals, Knowledge of network security practices and anti-virus programs, Excellent problem-solving and multitasking skills, Follow up with clients to ensure their systems are functional, Install, upgrade, support and troubleshoot Enterprise Applications hosted on Windows Server 2000/2003, Ensure desktop computers interconnect seamlessly with diverse systems including associated validation systems, file servers, email servers, application servers, and administrative systems, Install, upgrade, support and troubleshoot XP, Windows 7 and Microsoft Office 2007 and any other

Education: Florida Career College West Palm Beach, FL

Associate Degree 2007

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