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Mechanical Engineer Customer Service

Location:
Virginia, United States
Posted:
December 19, 2018

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Resume:

Ola H Saadeh

**** ********** ** *** # * Richmond, VA 804-***-**** ac70fh@r.postjobfree.com

Permanent Resident / In process Of US CITIZEN

Education

Bachelor of Science in Mechanical Engineering Dec 2016

Courses: Mechatronics, Mechanical System Design, Fluid Mechanics,Process system Dynamic, Heat Transfer, Engineering Programming, HVAC, CAE Analysis, CAE Design

Professional:

o American Association for Mechanical Engineers

o Teacher Award

o Professional Development and management/Leadership Development

Skills:

Programming Languages: MATLAB, Visual Basic

Engineering Software: Multisim, AutoCAD, Inventor, SolidWork, NX9

Business Software: MS Word, Excel, PowerPoint, LaTex, Aspen

Mechanical: Digital and Analog Circuit Design, ANSYS, omega, four bar, Smart material lab, solid mechanic, thermal science, electrical lab, mechanic shop, Spreadsheets maintenance,automotive

Languages: Fluent in written and spoken Arabic, English

Academic Projects: Circuit Design/build,energy harvesting and flow control, Able to Monitor intracranial pressure in a non-invasive manner using piezoelectric transducers,Design Power Transmission,Unnamed viral vehicle

Work Experience:

Math Teacher, Richmond Public Schools Richmond VA Jul2017-Present

•Manage, perform and seeking growth in middle school students’ SOL scores

•Project management

•Data entry

•Data analysis

Mechanical Engineer Design, FrenchSlide, Henrico VA May2018- Aug2018

•Perform mechanical design of machinery with multiple steps to fold a corrugated paper blank into a box or tray

•Assist with development and authoring of product specifications

•Provide engineering information and coordination in finding machinery solutions to customer applications using company best practices and products

Assistant administration manager Metro PCS, Richmond, VA Sep 2013 - Feb 2016

•Work an average 40-45 hours a week to help fund my education

•Promoted to store manager position from part-time sales associate

•Create employee’s schedule for staff of six. Hire new staff, and terminate employees

•Perform most repairs on cellular phones, tablets and computers

•Responsible for inventory control

•Read and interpret equipment manuals and work orders to perform required service

•Interact with customers and explain the work that is needed or was performed

•Responsible for handling customer service issues

•Diagnose problems, replace or repair parts, test and make adjustments

•Review service request, prioritize and make adjustments as necessary

•Use a variety of tools to make the necessary repairs

•Immediately report faulty testing equipment

•Resolve product or service problems by determining the root cause of the problem and providing the best solution

•Work independently in a retail storefront

•Responsible for maintaining standards of appearance as established by iQue Repair

•Maintain service level expectations by Quality Control and utilizing checklist(s)

Engineer Instructor, Engineering for Kids, Richmond, VA Jan2016-Jan2017

•Part-Time 20 hours a week to help 13-17 year-old folks demonstrate and manage engineering projects ( in campus/field )

Manufacturing, Compafrio`, Chester, Va Jun2016-Sep2016

•Intern 40 hours a week

•Utilize AutoCAD to develop facility layout drawings of production and support areas

•Design and build prototypes of planned product or equipment

•Provide technical support to operators

•Assist in the construction of said products and equipment

•Document test activity and generates reports



Contact this candidate