Office Assistant Medical
Resume:
Ashley Soza
**********@******.***
Silver Creek Software Ltd
Kitchener, ON
RE: Administration Assistant
Dear Human Resources,
Please accept my application for the Administration Assistant, posted on the indeed careers website.
I completed the Medical Office Assistant program at triOS College where I successfully fulfilled required courses in Microsoft programs including Excel, PowerPoint, Word, and Outlook, Accounting, Patient Record Preparation and Practice Administration. These courses enabled me to become more competent and efficient working on computers, managing customer inquiries including phone calls, and managing confidential
I am adept at completing admission forms and managing insurance information, while demonstrating solid work ethic and a demeanor in accordance with friendliness and courtesy. I contend that my excellent organizational skills will allow me to manage schedules, answer phone calls, and process requests in a structured and timely manner.
I look forward to meeting with you to further discuss this position. You can contact me anytime by phone at 519-***-**** or by email at **********@******.***. Thank you kindly for your consideration.
Sincerely,
Ashley Soza
Enc: Cover Letter, Resume
OBJECTIVE
Seeking for an Administration Assistant, further advance my organizational and time-management skills and fully utilized to strengthen the operations of the facility.
QUALIFICATIONS AND SKILLS
Exceptional knowledge of Healthcare Fundamental and Customer Services and Practice Administration Computer skill - Word, databases, spread sheets and email
Experience with order entry (Lab and DI modules)
Excellent interpersonal/verbal Communication skills and ability to prioritize
Able to work independently as well part of a team
Excellent and effective customer organization skills
Good attendance record/Spanish Speaking
Ability to work collaboratively with internal and external partners
Ability to work under pressure and on multiple tasks simultaneously
PROFESSIONAL EXPERIENCE
Clinical Secretary/Clerk
Grand River Hospital
2015-Oct 2018
Kitchener, ON
First line of communication in person, direction to patients, staff and visitors
Collect and compile data for preparing reports
Create and update records ensuring accuracy and validity of information
Assesses inquiries and makes decisions regarding patient’s needs
Notify manager and employees regarding special issues relating to the program
Maintain on-going contact with the all health team to ensure updates, patient information
Order office supplies as needed
Remain current with changes to process and trouble shoot issues in order to improve patient care
Development Support Worker
Sunbeam Centre 2005-2013
Kitchener, ON
Provide nurturing care to children who experience physical and cognitive challenges
Assists residents with emotional and behavioural difficulties using conflict diffusion techniques
Accurately record written report of daily activities and care provided to individuals to ensure effective communication among all caregivers and professionals
Personal Support Worker 2003-2013 Kitchener, ON
Provided care and support to residents at Sunnyside, Lanark, and The Westmount Long Term Care Facilities
Responsible for feeding, transfers, and assisting residents with personal care and hygiene
Recorded notes based on resident’s daily activities and interactions to inform and provide information to other members of the health care team
EDUCATION & CERTIFICATIONS
Medical Office Assistant Diploma
triOS College, Kitchener Campus 2014-2015
Kitchener, ON
Medical Office Assistant Practical Skills Workshop
triOS College, Kitchener Campus 2015
Kitchener, ON
Standard First Aid & CPR HCP
triOS College, Kitchener Campus 2015
Kitchener, ON
Kitchener, ON
Personal Support Worker Certificate
St. Louis Adult Learning Centre 2003
Kitchener, ON
Grade 12 Diploma (O.S.S.D)
St. Louis Adult Learning Centre 2001
Kitchener, ON
INTERNSHIP EXPERIENCE
Medical Office Intern
New Hamburg Wellness Centre 2015
New Hamburg, ON
Prepared, organized, and managed patient charts with necessary forms and ensured that charts were adequately maintained in a securely locked cabinet
Compiled new patient form packages for assessment and planning purposes
Assisted patients in locating their rooms and properly handled medical supplies
Contact this candidate