To obtain a job, acquire new skills and more experience.
* ***** ** ****** *********ative Experience
4 years of home health or nursing home experience
1-year customer service experience
3 years payroll Quickbooks experience
7 years Case management Experience
Computer Skills (45+ WPM, Microsoft Word, Excel, and Outlook)
12-22-2015 – 09-15-2018
Provider Favor Community Care of Texas
Provide patient care to the elderly, daily living skills, prepare light meals, and socially involved with the client.
Provider Representative/Case Management Exceptional Care Inc.
Manage 42 adults with intellectual disabilities case load, hold meetings with MHMRA staff to develop the client’s individual service plans, assist with keeping their SSI benefits, Medicaid/Medicare benefits, Identification cards current, and doctor’s appointments up to date.
Customer Service Representative Harris County Toll Road Authority
Processed online EZ tag order to be shipped out, researched accounts for missing tags, create new EZ tag accounts for customers, received and managed calls regarding invoices, and educate customers on use of EZ tags.
Case Management/Administrative Assistant Bringing Love Back into the Community, HCS
Managed 30+ clients with intellectual disabilities services, hold meetings with MHMRA staff to develop the client’s individual service plans, assist with keeping their SSI benefits, Medicaid/Medicare benefits, Identification cards current, and doctor’s appointments up to date. Completed payroll on Quickbooks Software, worked with Microsoft Word, Excel, created memos and documents, held in-services and trained employees, and hold conferences.
CNA Ferncrest Manor Living Center.
Complete vital signs, complete charting, administer medications, changed linen, assisted and care for elderly Alzheimer's patients.
Sarah T. Reed SHS, New Orleans, LA
High School Diploma -2003
Delgado Community College, New Orleans, LA
Certificate for Nursing Assistant- 2004
Houston Community College, 2018
Associates of Arts Degree, graduate Spring 2019 GPA. 3.1
National Honors Society Member
Tax Software Training - Prestige Tax Office 10-2018
Good social and communication skills
Training Connection, Inc - Computer training- 1999
Delgado Community College -Certified Nursing Assistant-2004
Prestige Tax Office Training- Tax Preparer- 2018