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Customer Service Administrative Assistant

Location:
Houston, TX
Posted:
December 22, 2018

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Resume:

Sasha Green

***** * ******** **. *** *** Houston, TX., 77099 713-***-**** ac7040@r.postjobfree.com

Objective

To obtain a job, acquire new skills and more experience.

Summary

* ***** ** ****** *********ative Experience

4 years of home health or nursing home experience

1-year customer service experience

3 years payroll Quickbooks experience

7 years Case management Experience

Computer Skills (45+ WPM, Microsoft Word, Excel, and Outlook)

Experience

12-22-2015 – 09-15-2018

Provider Favor Community Care of Texas

Provide patient care to the elderly, daily living skills, prepare light meals, and socially involved with the client.

08-21-2012- 10-28-2015

Provider Representative/Case Management Exceptional Care Inc.

Manage 42 adults with intellectual disabilities case load, hold meetings with MHMRA staff to develop the client’s individual service plans, assist with keeping their SSI benefits, Medicaid/Medicare benefits, Identification cards current, and doctor’s appointments up to date.

10-16-2011-08-20-2012

Customer Service Representative Harris County Toll Road Authority

Processed online EZ tag order to be shipped out, researched accounts for missing tags, create new EZ tag accounts for customers, received and managed calls regarding invoices, and educate customers on use of EZ tags.

08-2007- 09-2011

Case Management/Administrative Assistant Bringing Love Back into the Community, HCS

Managed 30+ clients with intellectual disabilities services, hold meetings with MHMRA staff to develop the client’s individual service plans, assist with keeping their SSI benefits, Medicaid/Medicare benefits, Identification cards current, and doctor’s appointments up to date. Completed payroll on Quickbooks Software, worked with Microsoft Word, Excel, created memos and documents, held in-services and trained employees, and hold conferences.

06-200*-**-****

CNA Ferncrest Manor Living Center.

Complete vital signs, complete charting, administer medications, changed linen, assisted and care for elderly Alzheimer's patients.

Education

Sarah T. Reed SHS, New Orleans, LA

High School Diploma -2003

Delgado Community College, New Orleans, LA

Certificate for Nursing Assistant- 2004

Houston Community College, 2018

Associates of Arts Degree, graduate Spring 2019 GPA. 3.1

National Honors Society Member

Tax Software Training - Prestige Tax Office 10-2018

Personal

Achiever

Positivity

Trustworthy

Good social and communication skills

Empathetic

Reliable

Skills

Training Connection, Inc - Computer training- 1999

Delgado Community College -Certified Nursing Assistant-2004

Prestige Tax Office Training- Tax Preparer- 2018



Contact this candidate