Wilfredo J. Soto Otero

**** ****** **.

Weston, WI 54476

715-***-****

Goal-oriented, responsible, reliable, and self-motivated individual seeking new and increasingly challenging career opportunities to further develop my professional skills and experience.

Skills

Customer service oriented

Teamwork oriented

Excellent interpersonal skills

Great leadership skills

Comfortable interacting with a diverse clientele

Goal-oriented

Experience

EASTBAY – REPLENISHMENT DEPARTMENT-PIT OPERATOR (MAN UPS DRIVER)

Wausau, WI- November 2016- Present

Operates Powered Industrial Truck and other equipment or tools in a safe manner to pull cartons from high-bay and low-bay locations and distribute throughout the distribution center at heights up to 25’ in the air. Uses RF Gun technology and automated tasking to identify what product needs to be pulled, physically and systematically picking the product identified and filling or locating it to a proper reserve location or the appropriate active stocking location. Sorts and segregates vendor received cases and customer return cases and systematically and physically locates to reserve or the appropriate active stocking location. Accurately recording work hours, tasks performed, inventory counts, and other data. Performs additional duties as assigned by supervisor or lead to include retrieving, sorting and restocking product from reserve locations to their active shelf locations, picking, slotting, and packing product from active locations for shipment to customers and performing housekeeping and restocking of overstock to maintain a safe work environment.

DISH NETWORK – SALES REPRESENTATIVE

Carolina, PR- January 2016- October 2016

Responsible for new customer growth by sharing knowledge and enthusiasm about product/service pricing and technology. Used assertiveness and confidence to educate prospective customers on why they should choose the product. Able to overcome objection and to keep a constant desire to learn and accept feedback from customers, as well as from supervisors and peers.

Education

NTC College- Wausau, WI

English as a Second Language Course- Advanced

Inter-American University- Rio Piedras, PR

Bachelor of Science in Social Studies: 12+ Credits approved- 2015

Jose Gautier Benitez High School- Caguas, PR

High School Diploma- 2015

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