Beverly Malina
Phone – 727-***-****
Email – ac7011@r.postjobfree.com
Senior Processor – Government, Conventional, Bond and Jumbo Loans An esteemed processor in the residential mortgage industry, known for the strong ability in following procedures, policies and quality control measures, while remaining customer service driven with both internal and external customers, while understanding the need for quick turn time to meet required company goals.
Key Strengths –
Understanding in loan compliance
Understanding in quality control measures
Strong Customer Service Skills
Understanding of suspense and quality control of secondary market and investor requirements Knowledge of various secondary market investor requirements and overlays Reverse Mortgage knowledge
US Bond knowledge
Proficient In –
Microsoft Word/Excel/Power point
Encompass/Encompass 360/
Calyx, Mortgage Dashboard and Destiny
Outlook/Outlook Express/
Various computer in house software systems and systems required by investors, secondary marketing and government agencies (DU and LP)
Proficient in the ordering of FHA Case Numbers, CAIVRS, LDP/GSA, Fraud Guard, SSA-89 and 4506T Summary of Processor Responsibilities
Responsible for processing 35 - 45 loans per month. Ensure closing of no less than 25 loans per month. Responsible for the review of a file in entirety and obtaining required conditions outstanding for preliminary review. Required to pre-underwrite file prior to submission to underwriter Maintain strong Customer Service contact both internally and externally. Achieved no less than a 90% score on “The mortgage process how was my service” Ensure that all files are processed and into Underwriting within 5 business days. Ensure that all files submitted into Underwriting have no more than 2 submissions. Ensure that all files are into closing 5 days prior to closing Maintain no more than a 1% quality control delinquency in loan and audit review Work Experience –
American Eagle Mortgage
Sr. Processor
Tampa, FL
June 2018 - Current
UAMC
Sr. Processor
Clearwater FL
June 2016 – June 2018
Sunbelt Lending/A Division of PHH Home Mortgage
Clearwater, FL
Processor
Feb 2015 – June 2016
UAMC
Clearwater, FL
Sr. Processor
January 2013 – Feb 2015
Mortgage Investors Group
St Petersburg, FL
Processor
February 2009 – December 2012
ISGN Fulfillment
Clearwater, FL
Processing Manager/QC Review and Suspense Audit
September 2007 – October 2008
Seminole Funding
Seminole, FL
Sr. Processor/Manager
April 2007 – August 2007
Paramount Processing
Palm Harbor, FL
Owner
December 2005 – April 2007
Mort Masters of Tampa Bay
Clearwater, FL
Processing Manager
November 2001 – October 2005
References available upon request