Microsoft Office Security Guard

Susanna Della Casa-Mills

P.O. Box ***

Rio Linda, California 95673

916-***-**** (cell)

*************@*****.***

Objective: To join an organization that empowers their people while contributing to the betterment of society, using my expertise in law office administration and facility/employee/client, contract administration and, vendor management skills.

Founder & President, Contracts Administrator:

Pardon Me, P.O. Box 728, Rio Linda, CA 95673. 916-***-****

6/2/15 to Present:

Founder and President of a non-profit (501(c)(3), providing speaking engagements and outreach services and resources to students, at-risk youth, and minors in juvenile detention centers.

Communicate with adults in jail/prison about re-entry goals, and resources available to help them reunite and function in a positive, legal and moral way as productive members of society, with education of the requirements in applying for an expungement/pardon.

Responsible for all negotiations of contracts, vendor agreements, & management & authorizing payments.

Contracts Administrator: (Temporary-6 month assignment, (Hewlett-Packard).

Artech Information Systems, LLC. 8000 Foothills Blvd., Roseville, CA 95747, 973-***-****

(Sweta Kumari)

1/12/15-6/01/2015

Heavy research of suppliers, customers, CEO & Board information for process of scanning and updating confidential contracts and other information.

Created, managed and maintained sensitive information in Excel database program.

Verification and heavy document scanning. Boxed hard files for storage.

Updated, executed and managed extension contracts-worldwide.

CA Registered Security Guard: (BSIS G1863862), Contracts Administrator

Assigned to (Confidential) Administration Health Building, Roseville, CA 95747, 916-***-****

7/2013-12/2014

Security Guard protective services for over 1600 employees in a 300,000 square foot facility. Receiving, clearing, and badging visitors and employee badges.

Heavy Customer Service, observing, reporting and verifying surveillance. Patrolling the perimeter and ticketing vehicles. C-Cure, Victor & CYCOP Software Programs.

Responsible for verifying contracts and vendor agreements. Management of information and to ensure all components of the contracts are met.

Confidential Legal Secretary & Contracts Administrator:

SEIU LOCAL 1000, 1808 14th Street, Sacramento, CA. 916-***-****

9/2008-3/2013

Confidential Legal Assistant to then Chief Counsel representing 95,000 state workers.

Handled internal employee grievances through arbitration process, as well as all administrative/clerical support for employee discipline.

Confidential and company files tracked, maintained, archived, closed, and destroyed.

Responsible for tracking department projects, an ever-changing calendar, and the day-to-day functions including, processing of mail, emails, letters, expense claims, purchase orders, invoices, travel advances, check requests, supplies, credit card reconciliation, and various insurance policies.

Sole responsibility for all law library contracts with several vendors, practice guides, updates, and subscriptions for 5 offices.

Processing & tracking of employee requests for leave, (vacations sick/union leave, etc.).

All travel arrangements for attorneys and scheduling of MCLE and conference calls.

Worked closely with contracted attorneys on litigation, including bargaining for State Bar attorneys, as well as arbitrators and court reporters.

Prepared department head reports, and quarterly council reports of arbitration and legal cases handled by 13 attorneys statewide.

Worked closely with members on escalation calls and letters of response, as well as member to member complaints and resolution and requests for indemnification by members. WordPerfect x15, M/S Word, Excel, Power Point, Outlook, (2010), Adobe Pro 10. Unionware and Compass Databases.

Responsible for all negotiations of contracts, vendor agreements, & management & authorizing payments.

Legal Secretary:

Law Office of Charles Tulley, 331 J St., Suite 200, Sacramento, CA 95814, 916-***-****

3/2005-8/2008

Provided research and legal secretary support for a personal injury and elder abuse/wrongful death law practice. Total responsibility for managing the day to day operations. Administrative, clerical, and accounts payable/receivable support.

Responsible for all negotiations of contracts, vendor agreements, & management & authorizing payments.

Responsible for library subscriptions and updates. Maintained litigation. Filed DFEH complaints with attachments. Drafted demands and responses to discovery. Provided intake support and collected information from prospective clients.

Interviewed witnesses, and verified evidence. Service of process, court research, and court filings. Worked closely with clients and their families in elder abuse cases.

Worked with opposing counsel, courts, arbitrators, mediators, insurance adjusters, medical providers, vendors, and much more.

Prepared for hearings, depositions, arbitration, mediation, settlement conferences, and trials. Proficient in all administrative functions and equipment using WordPerfect x13, Outlook, JurisSearch, QuickBooks, and other programs. Very well received by clients and vendors.

Filed and managed claims arising from auto accidents, personal injury, premises liability, dog bites, etc. Intake through settlement. Maintained heavy contact with clients, medical professionals, insurance claims adjusters, and vendors. Heavy on reviewing medical records, and strong attention to the needs of injured parties through claims process,

Including, loss of wages, pain & suffering, costs, liens, and preparing demands to settle. Abacus, MS Office 2007.

Law Office & Contracts Administrator:

Law Offices of Raymond A. Mills, 2110 ‘K’ Street, Sacramento, CA. 916-***-****

3/1997-1/2005

Responsible for managing the day-to-day operations of a personal injury, civil rights, and employment law firm. Supervised and effectuated training of law clerks, calendaring clerks, paralegals, and clerical support. d Retainer Agreements and handled financial transactions.

Drafted and filed DFEH complaints and attachments.

Interviewed witnesses. Gathered and verified evidence.

Drafted and responded to discovery demands, and scheduled depositions.

Hearing and arbitration/mediation and trial preparation.

Instrumental in establishing and maintaining positive interaction between clients and the firm.

Responsible for all negotiations of contracts, vendor agreements, & management & authorizing payments.

Skills:

Microsoft Office Suite Specialist Certificate, (MOS)(C-CR94915). (Word, Excel, PowerPoint, Outlook, and Access, (2003/2007/2010/2013).

WordPerfect x15, Quicken, Office Administration, Legal Solutions Plus.

Contracts Administrator, Negotiator, Client Case Care, Fiduciary, WestLaw.

Confidential Facility Management.

Supervision over clerical, data entry, and front office.

Typing Certificate (72 wpm).

Certifications:

State of California Licensed Security Guard, (#G1863862)

Microsoft Office Suite Certification, Registration #: CCR94915 - (MOS), December, 2013

Education:

8/15/13-12/19/13 Greater Sacramento Urban League, Sacramento, CA

Microsoft Office Suite Specialist Certification. Graduated on 12/19/13.

8/96-7/03 Yuba College, Marysville, CA - Certification

Life Management, WordPerfect-Advanced, Parenting, and Outreach work.

1992, 2004, 2005 American River Jr. College, Carmichael, CA

Liberal Arts, Computer Science, Psychology, Sociology, Business Law, Contract Negotiations

Completion of Real Estate Appraiser & Real Estate Law courses.

Languages:

English and Italian (Fluent), Spanish (Limited)

Professional and Personal References:

Charles V. Tulley - Attorney 916-***-**** or 916-***-**** (cell)

Betty “Susie” Armstrong - Counselor 530-***-**** or 530-***-**** (cell)

Melinda Williams, Attorney, 916-***-**** (cell)

Raymond A. Mills – Attorney 916-***-**** (cell)

Hobbies/Community Work:

Outreach and community speaking engagements for at-risk youth.

Visiting elders in residential rehabilitation centers.

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