Executive Assistant / Personal Assistant

ERIKA SPEAR

843-***-**** Charleston, SC *****.*.*****@*****.***

EXECUTIVE ASSISTANT

Results-focused professional with nine years of experience in supporting CEOs, Directors, Managers and clients. Proven leader with expertise in providing personalized assistance within a professional and personal scope. Accomplished in taking projects from concept to launch with 24/7/365 availability to ensure completion. Demonstrated ability to build trust, influence decision-making and manage change to attain positive key results. Proven capacity to troubleshoot and resolve issues quickly. Technically proficient in MS Word, PowerPoint, Excel, Outlook and Concur. PROFESSIONAL E X P E R I E N C E

Private Citizen, Mt. Pleasant, SC Feb 2018 – Current Personal Assistant, Estate Manager

Manage all house staff; housekeeper, landscaper, pool maintenance, general maintenance, etc.

Manage all financial accounts including private portfolio, mortgage, etc.

Manage personal taxes, property taxes, car insurance, medical insurance, flood, hazard, homeowners, etc.

On call 24/7 for medical emergencies.

Plan quarterly domestic and international travel.

Maintain calendar

Private event planning

Maintain and manage every aspect of individual’s personal life. Crescent Homes, Charleston, SC June 2017 – Jan. 2018 Executive / Personal Assistant to CEO

Gatekeeper for CEOs email / phone / calendar.

Flagged, sorted, and replied to CEO’s email as CEO. 1. Managed multiple calendars for both his business and personal life 2. Maintained the highest level of confidentiality and use the utmost discretion

Gatekeeper for Office

1. Received all customer service related calls.

2. Tracked complaints and managed follow up with Area Managers and Department Managers.

Maintained active files for all current deals / contracts across 3 divisions (Charleston, Greenville, and Nashville).

Maintained active travel folders for all divisions so that CEO can travel immediately with up to date and accurate information.

Reviewed Contracts / LOIs / Sales Agreements, etc.

Planned all travel for CEO and also any member across all 3 divisions.

Planned all office gatherings, included but not limited to: 1. Christmas Party

2. Quarterly Meetings

3. Quarterly Outings

Maintained 24/7 availability to address any need at any time

Managed every aspect of CEOs personal life to include, but not limited to: 1. Managed all properties: personal house, beach house, new house under construction, and rental properties. 2. Hired and supervised personal staff (nanny, housekeeper, landscaping, maintenance, etc.). 3. Managed legal affairs.

SIB Fixed Cost Reduction, Charleston, SC June 2016 – May 2017 Executive Assistant to CEO

Enhanced time management with the organization of personal and professional calendars, cross-referencing meeting schedules with multiple departments and sending reminders.

Exercised discretion and sound judgment in a “gatekeeper” role by gracefully handling clients and vendors while also serving as the main point of contact with the building management and maintenance.

Achieved efficiency by organizing and prioritizing assignments according to project timelines and milestones reached, resulting in consistent administration of correspondence, conference planning and contract editing.

Delivered transparency into current positioning by producing reports of expenses and serving as the sole liaison between office staff, executives, and referral partners.

Leveraged an expertise in research to arrange domestic and international travel airfare, hotel and transport.

Managed intern program.

Managed Sales / Marketing Assistant.

Acted as Office Manager:

1. Ordering all supplies

2. POC for facilities / Property Management

3. OC for security system (on call 24/7)

RIVERSIDE PARTNERS, Boston, MA Feb 2014 – March 2016 Executive Assistant to two General Partners, one Partner, one Principal and two VP’s

Enhanced time management with the organization of personal and professional calendars, cross-referencing meeting schedules with multiple departments and sending reminders.

Exercised discretion and sound judgment in a “gatekeeper” role by gracefully handling clients and vendors while also serving as the main point of contact with the building management and maintenance.

Achieved efficiency by organizing and prioritizing assignments according to project timelines and milestones reached, resulting in consistent administration of correspondence, conference planning and contract editing.

Delivered transparency into current positioning by producing reports of expenses and serving as the sole liaison between office staff, executives, Board members and the Portfolio CEO’s.

Improved client relations by arranging meeting details, greeting guests upon arrival and delivering agendas.

Leveraged an expertise in research to arrange domestic and international travel airfare, hotel and transport.

Spearheaded the annual CEO Conference and the annual Technology Advisory Board Conference with strong attention to timeline targets to monitor deviations.

Served as a liaison between counterparties to effectively edit IOIs / LOIs / NDAs / contracts.

Minimized costs by forecasting supply needs, monitoring expenses and researching alternatives. NEW MOUNTAIN CAPITAL, New York, NY Feb. 2012 – Feb. 2014 Executive Assistant to four Associates, two VP’s and backup support to the CFO

Streamlined administration to proactively manage demanding calendars for a team of 18 with efficient scheduling, handling phone and email correspondence while accommodating personal requests.

Managed the scope of meeting and event preparation including logistics, conference space coordination and catering while also providing advanced materials for review before meetings.

Improved results by assisting with tracking initiatives discussed in meetings for easy follow up.

Spearheaded reconciliation of financial data by preparing expense reports and tracking travel expenditures to create reports for management analysis.

REGATTA, New York, NY Nov. 2010 – Nov. 2011

Administrative Assistant to the Brand Manager

Advanced quality assurance while composing data information in memorandums (email, documentary, and voice) while also ensuring receipt of confidential information.

Headed coordination of multi-party conference calls, in-house and off-site meetings and luncheons, travel arrangements, calendars, itineraries, agendas, and preparation of expense reports. SINGER22.COM, New York, NY Sep. 2009 – Nov. 2010

Executive Assistant to the CEO

Served as a point of resolution while maintaining information gathering for internal correspondence and external communication while cross-referencing for accuracy.

Safeguarded client relations by effectively handling all customer inquiries and problems.

Acted as a resource, supporting multiple departments in ad hoc projects when needed. EDUCATION & DEVELOPMENT

B.S., Administration of Justice, George Mason University, Fairfax, VA 22030

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