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Customer Service Data Entry

Philadelphia, Pennsylvania, United States
September 10, 2018

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Kristine A. Hightower

**** ******* ******

Philadelphia, PA. 19142-1411


OBJECTIVE: To obtain a position working in a dynamic environment that will allow me to

accelerate growth for all parties involved. I am dependable, I am at work early

and do not miss many days from work. I do not leave work until my work is completed.

I offer help to my co-workers to complete their assignments. I take pride in my work.

SUMMARY: Over 20 years working in corporate America with PECO Energy.

I have little over 8 years working in the secretarial field.

2009-Current City of Philadelphia, PA.

Crossing Guard

Crossing children, assistance Senior Citizens and anyone who needs my help crossing the streets.

2009-2009 Core Staff/Temp Agency/Bureau of Workers Compensation

Cleaning and filing Judges completed court cases. Front desk receptionist

2000-2009 Independence Blue Cross

Work Flow Technician

Preparing plan changes, claims and other important member information

Inputting Fed EX, UPS and Parcel Post tracking numbers into the data system

Typing letters that are scheduled to be sent out to clients

Sorting and delivering mail

Signing for all confidential documents and packages

1998-2000 Weber, Goldstein, Greenberg and Gallagher/Law firm

Receptionist/Data Entry Operator

Filing, typing and assisting all clients, setting up conference calls. Receiving and sending all documents

1995-1997 Beneficial Bank

Bank teller

Maintain cash management system.

Preparing documents for the sale of money orders, bonds and certificates

Sorting money, checking cash and accounting exchange.

1970-1994 Philadelphia Electric Company

Customer Service Representative

Answering all incoming and outgoing calls. Resolving customer complaints and issues. Preparing

Correspondence for incoming and outgoing materials. Collect on past due accounts.

Telephone Operator/operating a multiline switch board

Philadelphia Electric Real Estate Department

Verify boundaries, interpreting microfilm and generated sketches

Data Entry

Word processing of payroll, billing statement and payroll timesheets


1960-1964 William C. Taylor High School

Warrenton, VA. /High School Diploma

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