Customer Service Data Entry
Resume:
Kristine A. Hightower
Philadelphia, PA. 19142-1411
********@***.***
OBJECTIVE: To obtain a position working in a dynamic environment that will allow me to
accelerate growth for all parties involved. I am dependable, I am at work early
and do not miss many days from work. I do not leave work until my work is completed.
I offer help to my co-workers to complete their assignments. I take pride in my work.
SUMMARY: Over 20 years working in corporate America with PECO Energy.
I have little over 8 years working in the secretarial field.
2009-Current City of Philadelphia, PA.
Crossing Guard
Crossing children, assistance Senior Citizens and anyone who needs my help crossing the streets.
2009-2009 Core Staff/Temp Agency/Bureau of Workers Compensation
Cleaning and filing Judges completed court cases. Front desk receptionist
2000-2009 Independence Blue Cross
Work Flow Technician
Preparing plan changes, claims and other important member information
Inputting Fed EX, UPS and Parcel Post tracking numbers into the data system
Typing letters that are scheduled to be sent out to clients
Sorting and delivering mail
Signing for all confidential documents and packages
1998-2000 Weber, Goldstein, Greenberg and Gallagher/Law firm
Receptionist/Data Entry Operator
Filing, typing and assisting all clients, setting up conference calls. Receiving and sending all documents
1995-1997 Beneficial Bank
Bank teller
Maintain cash management system.
Preparing documents for the sale of money orders, bonds and certificates
Sorting money, checking cash and accounting exchange.
1970-1994 Philadelphia Electric Company
Customer Service Representative
Answering all incoming and outgoing calls. Resolving customer complaints and issues. Preparing
Correspondence for incoming and outgoing materials. Collect on past due accounts.
Telephone Operator/operating a multiline switch board
Philadelphia Electric Real Estate Department
Verify boundaries, interpreting microfilm and generated sketches
Data Entry
Word processing of payroll, billing statement and payroll timesheets
Education:
1960-1964 William C. Taylor High School
Warrenton, VA. /High School Diploma
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