Social Media Customer Care
Resume:
Resume
SHIKHA SINGH
C-**,Walia House, Sector-*5,Noida
Pin code- 201301
Mobile: 704-***-****/ 980-***-****
E-Mail: *****.*********@*****.*********:*****.*********@*****.***
mailto:*****.*********@*****.***
CAREER OBJECTIVE:
To develop and deliver the best of my ability, efficiency and probe my heart to whichever organization, I serve and help it to achieve its objective.
WORK EXPERIENCE:
Worked as a Customer Care Executive in Paytm For 2 Months.
Worked as Search Engine Optimization executive at Assignment Solutionz Ltd for 1 yr.
Working as Search Engine Optimization executive at Trionfo It Services Ltd. From March 2018 till now.
ROLE AND RESPONSBILTIES:
• Analysis of client’s Website, Competitor Analysis and Top Keywords Analysis.
• Keyword Researching.
• Social Book Marking, Article Submission, Blogs Posting, Classifieds, RSS Feed etc.
• Optimizing the websites to increase the traffic.
• Social Media Optimization:- Google plus, Digg, Stumbleupon, Twitter, Facebook etc.
• Image, Video and PPT Optimization.
• Forum and Blog integration with websites
• Link Building
• Search Engine / Directory Submission
Mainly work for Call Generation for Tech Support.
PROJECT DONE:
www.globaltechsquad.com
www.globaltechsquadinc.com
www.triumphpccare.com
www.supportphonecontact.com
www.avirasupporttech.com
www.contacttechnicalnumber.com
www.garminnuviupdates.com
www.avirasupporttech.com
www.supporttechnumber.com
www.bitdefendersupportnumber.com
www.supportincredimail.com/
www.kasperskysupporttech.com
www.randmcnallyupdates.com
www.hpcustomercares.com
www.dropboxsupports.com
www.avgsupporttech.com/
www.kasperskysupporttech.com/
ACADEMIC PROFILE:
Course
Institution
Board
Percentage
Year
B.Tech
AEC,Agra
UPTU
66.06%
2014
12th
K.N.M.I.College,Badaun
UP BOARD
66.40%
2010
10th
K.N.M.I.College,Badaun
UP BOARD
62.00%
2008
COMPUTER PROFICIENCY:
●Languages C, JAVA
●Operating Systems Windows
●Scripting Language HTML,JSP, JAVA Script
●Database MS-Access 2007-10
●Work Station Net Beans 8.0.2(IDE)
●Web Server Tomcat Server7.0
STRENGTHS:
●Quick Learner
●Hard worker as well as Smart worker
●Team Leader as well as Team player
●Good Interpersonal Skills
●Work Under Pressure
●Adaptable
PERSONAL PROFILE:
Father’s Name : Mr. Raghuveer Singh Rathore
Mother’s Name : Mrs. Durwasha Singh
Date of Birth : 16/11/1993
Languages Known : Hindi - Speak/Read/Write
English- Speak/Read/Write
Place : NOIDA ( INDIA)
Date : 2/09/2018 (UPDATED) Signature
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