System Administrator Security
Resume:
Kenneth West
Tulsa, OK
*******.*.****@*****.***
Authorized to work in the US for any employer.
Work Experience
Senior Systems Administrator
FEED THE CHILDREN, INC - Oklahoma City, OK 2013 to Present
• Implemented infrastructure expansion into Azure using IaaS and PaaS offerings to provide for inherent business continuity and disaster recovery.
• Implemented global cloud-managed networking infrastructure based on Meraki MR wireless, MS switches, and MX firewalls.
• Implemented Netwrix Auditor for tracking changes to entire set of platforms, including Active Directory, Azure AD, Office 365, and VMware.
• Implemented network monitoring system using PRTG to provide alerting and monitoring on entire global infrastructure.
• Led architecture and design of infrastructure, including backup, networking, servers, and storage.
• Implemented server test environment based on Hyper-V.
• Led architecture and design of business continuity and disaster recovery.
• Managed software license agreements, including Adobe VIP, Microsoft VLSC, and many others.
• Led team of Helpdesk Technicians, Network Administrators, and System Administrators.
• Assisted Network Administrator in complex issues regarding networking issues. Assisted System Administrator in complex issues regarding server issues.
• Provided tier 3 support for end-users regarding any issues related to infrastructure. Network Manager
FEED THE CHILDREN, INC - Oklahoma City, OK
2010 to 2013
• Orchestrated Office 365 migration from Exchange 2007 and other miscellaneous systems for 650 global users, across 10 countries, which brought the entire company together on one collaboration platform for the first time.
• Replaced nearly 15-year-old Inter-tel phone system with highly cost-efficient system based on Asterisk and Polycom. Included multiple locations within the United States and endpoints in Africa, Asia, and Latin America for the first time ever.
• Implemented multi-site IPsec VPN to connect all corporate locations together, including a mixture of Cisco 2800-series routers and Fortinet 60/80-series firewalls.
• Implemented disk-based backup solution based on Unitrends to remove dependency on tape backup technology.
• Implemented global corporate endpoint security based on Kaspersky Endpoint Security. Brought endpoint security to all global endpoints for the first time ever.
• Implemented global asset/system management platform based on KACE K1000 for asset management, global software deployment/patching, and user support desk ticketing.
• Managed software license agreements, including Adobe VIP, Microsoft VLSC, and many others.
• Led team of Helpdesk Technicians and System Administrators.
• Directly involved in end-user support via service desk, including issues from tier 2 through tier 3.
• Maintained all facets of infrastructure, including applications, backup, networking, servers, storage, and telephony.
• Maintained all facets of network, including firewalls, routing, switching, and wireless. Network Administrator
FEED THE CHILDREN, INC - Oklahoma City, OK
2007 to 2010
• Implemented first virtualized environment, using VMware, ever at the company, and pushed to reach 75% virtualization within the first year.
• Implemented new core network infrastructure for the first time in over 10 years, which included Cisco ASA 5000-series firewalls, Cisco Catalyst 3700-series and 4500-series switches, Cisco 2800-series routers, and Cisco 1200-series wireless.
• Implemented tape-based backup solution based on Symantec Backup Exec.
• Implemented corporate endpoint security based on Symantec Endpoint Protection.
• Maintained end-user support via service desk, including issues from tier 1 through tier 3.
• Managed software license agreements, including Adobe VIP, Microsoft VLSC, and many others. Maintained all facets of infrastructure, including applications, backup, networking, servers, storage, and telephony.
• Maintained all facets of network, including firewalls, routing, switching, and wireless. Education
Bachelor of Technology in Information Assurance and Forensics Oklahoma State University Institute of Technology - Okmulgee, OK 2007
Associate of Science in Information Technology
Oklahoma State University Institute of Technology - Okmulgee, OK 2006
Associate of Applied Science in Information
Technology Oklahoma State University Institute of Technology - Okmulgee, OK 2006
Skills
Automation (10+ years), Cloud Computing (5 years), Software Licensing (10+ years), Security (10+ years), Scripting (10+ years), System Administration (10+ years), Network Administration (10+ years), System Monitoring (10+ years), Communications (10+ years), Vendor Relationships (10+ years), Virtualization (10+ years)
Certifications/Licenses
Avid Certified Editing Support Representative, ACSR Designated Approving Authority, CNSS
Information Systems Security Professional, CNSS
System Administrator, CNSS
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