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Industrial and Systems Engineer

Rolling Meadows, IL
September 06, 2018

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Justin Hughes

*** ******* **, **********, ******** 60194

T: 224-***-****




An individual who sees the big picture but can also do in-depth research to support conclusions. Has strong analytical capabilities coupled with a proactive mindset to follow things through to a final solution and has the ability to adapt to changing environments and rapidly learn new skills.


Northern Illinois University - GPA 3.44

Industrial and Systems Engineering

Emphasis in Engineering Management

Graduation - August 2018


Senior Design Project

HydraForce --- Jan. 2018 - May. 2018

Lincolnshire, Illinois

●Collected data and conducted a statistical analysis on process lead times

●Proposed a floor plan with reduced process lead times by 8.5%

●Worked with management to determine viability of implementation

●Created an ARENA model to simulate efficiency of factory layouts

●Conducted profitability analysis of a transition to an automated inspection department

Fraud Recovery Analyst

JPMorgan Chase & Co. --- Sept. 2015 - Aug. 2016

Elgin, Illinois

●Investigated fraud to determine validity of claims, minimize losses, and report all suspects and findings

●Worked with a team to test and improve the automation of the fraud recovery process involving chargebacks

●Performed case work audits to ensure all cases were done accurately and in accordance with VISA/Mastercard regulations and US laws

●Conducted risk analysis on accounts to determine future profitability


●ARENA Modeling/Simulation, C++, CPLEX, Java, Javascript, Minitab, SPSS

●Microsoft Office Suite (Advanced Excel), Visio, Google Apps

●Operations Research, Decision Analysis, Data/Statistical Analysis

●Lean Manufacturing (Kaizen), Value Stream Mapping


Institute of Industrial and Systems Engineers

Alpha Pi Mu - Honor Society

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