Justin Hughes
*** ******* **, **********, ******** 60194
T: 224-***-****
E: ***********@*****.***
JH
Summary
An individual who sees the big picture but can also do in-depth research to support conclusions. Has strong analytical capabilities coupled with a proactive mindset to follow things through to a final solution and has the ability to adapt to changing environments and rapidly learn new skills.
Education
Northern Illinois University - GPA 3.44
Industrial and Systems Engineering
Emphasis in Engineering Management
Graduation - August 2018
Experience
Senior Design Project
HydraForce --- Jan. 2018 - May. 2018
Lincolnshire, Illinois
●Collected data and conducted a statistical analysis on process lead times
●Proposed a floor plan with reduced process lead times by 8.5%
●Worked with management to determine viability of implementation
●Created an ARENA model to simulate efficiency of factory layouts
●Conducted profitability analysis of a transition to an automated inspection department
Fraud Recovery Analyst
JPMorgan Chase & Co. --- Sept. 2015 - Aug. 2016
Elgin, Illinois
●Investigated fraud to determine validity of claims, minimize losses, and report all suspects and findings
●Worked with a team to test and improve the automation of the fraud recovery process involving chargebacks
●Performed case work audits to ensure all cases were done accurately and in accordance with VISA/Mastercard regulations and US laws
●Conducted risk analysis on accounts to determine future profitability
Skills
●ARENA Modeling/Simulation, C++, CPLEX, Java, Javascript, Minitab, SPSS
●Microsoft Office Suite (Advanced Excel), Visio, Google Apps
●Operations Research, Decision Analysis, Data/Statistical Analysis
●Lean Manufacturing (Kaizen), Value Stream Mapping
Extracurricular
Institute of Industrial and Systems Engineers
Alpha Pi Mu - Honor Society