Pankaj Verma

skype: pankaj.vermaa

Mobile : +1-470-***-****

Email: ac6yel@r.postjobfree.com

https://in.linkedin.com/in/pankaj-verma-72606745

Summary

A technology enthusiast with 11 years of hands-on experience in VMware virtualization, Citrix Xendesktop/Xenapp, Microsoft server technologies and network infrastructure. Committed to professionalism, highly organized, work under strict deadline schedules with Professional, logical, forthright thinking and able to provide effective solutions to solve difficult problems. Have the Strong ability to bridge gaps between technical and business requirements and understand complex problems.

Career Objective

Looking forward to pursue career in designing, implementing and maintaining Private and public Cloud Infrastructure. Primary expertise is in the areas of data center virtualization using VMware, Citrix, EMC and Cisco Datacenter Technologies.

Current Employer

Accenture Houston

Designtion : Infrastructure Technical Specialist

Duration 25 Jun to Present

Hiring Agency : Collabera

Responsibilities

Support and maintain Vblock Infrastructure Running on Cisco Ucs and Vsphere 6.5, 6.0, 5.5

Support and troubleshoot issues on Citrix xenapp infrastructure running on version 7.9, 7.6 & 7.5

Work on P1 and P2 incidents and provide timely resolution

Installing esxi, provisioning network and storage

Setting up HA and DRS Clusters

Setting up monitoring for windows server and vmware infrastructure

Capacity planning using Vrealize operation manager

Updating firmware on Cisco UCS blades

Patching windows servers using SCCM

Patching ESXI using VMware update manager

Previous Employer

IBM Australia

Designation: Vmware Specialist

Duration: 26th Feb to 29th March

Location: West Pennant Hills, Sydney

Responsibilities

Support and maintain inhouse Vmware Infrastructure Running on Cisco Ucs and Vsphere 6.0.

Implement and support new infrastructure running on Cisco Hyperflex hyperconverged architecture.

Migrating the existing POD VM from Cisco UCS to Cisco Hyperflex Environment

Support Citrix Xendesktop infrastructure for 30000 Users for Westpac Bank

Provisioning new ESXI cluster and perform daily health checks

Performance troubleshooting on VDI machines and xenapp workers servers

Health checks on VDI infrastructure running on Citrix Xendesktop 7.6

Work on Esxi / Vcenter upgrade and routine patching on ESXI and Vcenter

Analyzing Capacity report and perform optimization of the environment

Migration of User profile from old file shares to new File shares .

Creation and upgrade of the Golden Image hosted on the Citrix provisioning servers.

Hosting new application in the Xenapp 7.6 environment and giving permissions to users and groups

Optus Systems Pty Ltd

Designation: Cloud and Datacenter Engineer

Duration: 23-Oct-17 to 30-Jan-2018

Location: Macquarie Park, Sydney

Responsibilities

Upgrade the Cisco UCS Manager and the blades firmware

Deploy Cisco Nexus 1000V to vmware Infrastructure

Upgrading nexus 1000v

Upgrade VMware Esxi Hosts from 5.0 to 5.5 and 6.5

Upgrading Vcenters from 5.0 to 5.5 and 6.5

Migrating Windows Vcenter to Linux Appliance

Create host profile for the 6.5 hosts and ensure that all the hosts have same configuration

Boot Lun and datastore migration

Remediate any issues or warning on the hardware after firmware upgrade

Remediate any issues or warning after vSphere upgrade

Previous Employers

Communication design and management

Designation: Citrix Consultant

Duration- 31-Jul-17 to 6-oct-17

Location Sydney

Client Name Whiddon IT Group

Primary responsibility is to design and implement a highly available citrix xenapp 7.x infrastructure, running on Nutanix hypervisor. Providing High level, low level design related documentation to the customer and implementation

documentation. To provide hands on training to the staff to maintain and configure the environment. Reimaging customer HP thin client devices.

Install and configure Nutanix AHV hosts and setting up networking and storage .

Installing Prism central Servers and adding Nutanix Hosts

Creating Nutanix Clusters and creating templates for VM for different operating system.

Integrating Nutanix Cluster with the Xendesktop machine and Delivery groups and leveraged machine creation services to perform mass deployment of VDI machine and xenapp worker servers.

Migrate the server workloads from Vsphere to Nutanix Environment.

Evaluated current citrix environment running on xenapp 6.5, discovering the user base and needs and ongoing issues

Install a highly redundant xenapp FMA based delivery architecture running across 2 highly available datacenters connected through 40GBPS Wan Link

Designing and implementing the policy framework to enable HDX based delivery and provide windows 10 based interface to the users

Provisioned the master image and its maintenance using disk versioning.

Internal and External users are load balanced using the citrix netscaler using separate URL and session policies

Troubleshooting citrix issue =s using citrix edgesight services.

Implemented highly available and load balance citrix universal print servers

Installing and setting up the director server and respective roles to monitor and troubleshoot the citrix xenapp environment.

University of Western Sydney

Duration: 5-jun-2017 to 28-July

Designation: System Engineer

Location Sydney

Primary responsibility is to upgrade the existing vSphere environment from vSphere 5.5 to 6.0 to assist in upcoming migration to DXC cloud. To provide day-to-day assistance in ongoing operation and maintain the current virtual infrastructure and windows based servers. Provide assistance to application team in setting up servers and handle performance related issues on the environment.

ESXi host maintenance and upgrades, doing daily health checks, addressing network and storage issues, Virtual hardware and tools upgrade, hardware replacement and troubleshooting, provisioning new Esxi hosts and cluster, Installing physical and virtual server,doing breakfixes and RCA. Maintaining the Virtual desktop and application virtualization infrastructure running on citrix Xendesktop 7 and xenapp 7

Setting up VDI machines for users, installing OS and other applications and granting access.

Troubleshooting performance issues / access related issues on VDI machines

Patching, installing hot fixes and doing upgrades on VDI machines

Windows Domain Login Issues and troubleshooting.

Creating Account for Users and Adding Machine to Domain.

Capacity planning and performance optimization using vSphere operations manager

Provisioning ESXI 5.5 Hosts, Patching and Upgrade of ESXi hosts, P2V &V2V migrations, Setting up DVswitches and Nexus 1000v switches, Managing VDI infrastructure running on XenDesktop 7.5

Configuring and troubleshooting Double take Availability replication, Troubleshooting Application related issues on Citrix XenApp 6.5 and installation and configuration of VDI machines, Patching of windows server, file shares Management, Troubleshooting permission and access issues on Domain resources

Commission and Decommission Physical and virtual Server, Performance Issues on virtual infrastructure, Performance Issues and break fixes on Windows servers, Deploying VM from Templates and customization, Restoring the files and Virtual machine using Symantec NetBackup

Capacity Planning, Troubleshooting Windows 2003, 2008 R2, 2012 R2 Servers, Fixing Backup issues, reinstalling server and restoring the servers from backup, Patching Microsoft Cluster nodes, Troubleshooting monitoring and Symantec Antivirus agent Issue, Performance troubleshooting on ESXI hosts and windows servers, terminal server issues, Windows server activation issues, EMC power path and NIC Teaming setup and troubleshooting .

Monitoring daily alerts on Vcenter / Microsoft SCOM console and performing remediation, ensuring ITIL standard and following the change management and Incident management process and ensuring timely resolution as per the defined SLA .

NTT Data (Formerly Dell)

Duration: 28-Apr-2014 to 19-Apr- 2017.

Designation: System Admin Senior Advisor

Location: Noida

Managing on premises cloud running on VMware Vcloud director5.5 and IAAS workloads running externally on Microsoft Azure Services.

Deploy, configure, maintain compute on azure Cloud

scale up or scale down the Compute instances

Troubleshoot Azure Related issues and engage Internal teams and vendor for issue resolution '

giving access permission on the Compute instances on Azure

Managing DR site using VMware site recovery manager 5.5, Capacity planning and performance optimization using vSphere operations manager

Provisioning ESXI 5.5 Hosts, Patching and Upgrade of ESXi hosts, P2V &V2V migrations, Setting up DVswitches and Nexus 1000v switches, Managing VDI infrastructure running on XenDesktop 7.5

Configuring and troubleshooting Double take Availability replication, Troubleshooting Application related issues on Citrix XenApp 6.5 and installation and configuration of VDI machines, Patching of windows server, file shares Management, Troubleshooting permission and access issues on Domain resources

Commission and Decommission Physical and virtual Server, Performance Issues on virtual infrastructure, Performance Issues and break fixes on Windows servers, Deploying VM from Templates and customization, Restoring the files and Virtual machine using Symantec NetBackup

HCL Technologies

Duration: 12-Mar-2012 to 18-April-2014.

Designation: Associate Consultant.

Location: Noida

Supported environment of more than 600 ESX Servers across 18 Datacenters

ESXi host maintenance and upgrades, doing daily health checks, addressing network and storage issues, Virtual hardware and tools upgrade, hardware replacement and troubleshooting, provisioning new Esxi hosts and cluster, Installing physical and virtual server,doing breakfixes and RCA. Maintaining the Virtual desktop and application virtualization infrastructure running on citrix Xendesktop 7 and xenapp 7

Capacity Planning, Troubleshooting Windows 2003, 2008 R2, 2012 R2 Servers, Fixing Backup issues, reinstalling server and restoring the servers from backup, Patching Microsoft Cluster nodes, Troubleshooting monitoring and Symantec Antivirus agent Issue, Performance troubleshooting on ESXI hosts and windows servers, terminal server issues, Windows server activation issues, EMC power path and NIC Teaming setup and troubleshooting .

Monitoring daily alerts on Vcenter / Microsoft SCOM console and performing remediation, ensuring ITIL standard and following the change management and Incident management process and ensuring timely resolution as per the defined SLA .

Avnet Technology Solutions

Duration: 20-Dec 2011 to 9-Mar-2012

Designation: Specialist - Solution Sales

Job Profile: VMware & Citrix Solution Advisor

Worked as a pre-sales, proposing and implementing cloud and virtualization solution based on customer requirement and building secure, dynamic and scalable Cloud Infrastructure. Solutions include Desktop Virtualization, Server Virtualization & Application Virtualization using various products from Citrix and VMware, sometimes combination of both. Perform sizing on the customer existing environment and providing the best consolidation ratio to optimize the usage of the existing resources and reducing the costs and improving the ROI. Provide end to end knowledge of cloud solutions to our channel partners and end customers.

CSC India Private Limited

Duration: Oct 2008 till 16-Dec-2011 (3Y 2M)

Designation: Engineer- Technical Support (Grade N20)

Location: Noida

Worked as a System Administrator in the VDI (Virtual Desktop Infrastructure).

More than 2 years of experience in VMware ESX and Citrix design, implementation, administration and Technical Support/ Troubleshooting. During this period, I worked upon the various VMware, Citrix Virtualization technologies and aligned to different projects for various clients.

Setting up VDI machines for users, installing OS and other applications and granting access.

Troubleshooting performance issues / access related issues on VDI machines

Patching, installing hot fixes and doing upgrades on VDI machines

Troubleshooting All Blackberry Issues(wired/wireless Activation, OS Reinstall etc, other Issues)

Troubleshooting IPhone and Palm Pda and IPhone Issues (Synching Palm PDA, Setting Up IPhone for emails), Lotus Notes Client 7 & 8.5 troubleshooting, Outlook 2003 and 2007.

Windows Domain Login Issues and troubleshooting.

Creating Account for Users and Adding Machine to Domain.

Software Deployment through SD unicentre/ Altiris Console.

Wireless Issues, Antivirus Client Issue (Symantec and McAfee Enterprise)

Headstrong India Pvt Ltd

Duration: Jan 07 to Apr-08

Designation: Senior Associate

Location : Noida

Worked with Headstrong as Senior Associate and client name was Star Alliance, worked as a Vignette Collaboration portal Administrator and Web Content Publisher for the Star Alliance website.

SKILLS

Cloud Platform: Microsoft Azure Cloud Services

Virtualization – Virtualization administration on VMWare ESXi 5.1, 5.5, 6.0 platforms. Skilled in, vRealize Operations Manager. Virtualization skills also include administration of Microsoft Hyper V platform.

Automation – Extensive use of PowerShell /PowerCLI in the automation of Windows Server Administration and VMware administration tasks.

IT. Infrastructure Management – Windows Server Administration across 2016, 2012, 2008 and 2003 server operating systems. Windows Active Directory Administration. Microsoft Failover Cluster Server, DNS, DHCP, Microsoft System Center Configuration Manager, Microsoft System Center Operations Manager

Workplace transformation services – Virtual Desktop Infrastructure – implementation and support of VDI on Citrix XenApp/XenDesktop and Windows 7/ Windows XP migrations, End User entitlements management using roaming user profiles.

IT Infrastructure Operations– Windows Server Infrastructure (2003, 2008, 2012) management, Backup and Recovery, Remote Desktop Management (Windows XP/7/8), Disaster Recovery Test Planning and implementation, server commissioning and decommissioning checks, Application packaging and deployment, Patch Management

IT Service Management Thorough understanding and expertise of ITIL v2 and v3 framework and methodologies including Incident management, problem management, and change management.

Hardware Platform : HP Blade Chassis (C3000, C7000), Cisco UCS, Dell M1000e Chassis, HP and Dell Rack server maintenance and troubleshooting

Cisco Datacenter Platform: Cisco Nexus 5000 & 7000 Series configuration and management,

Professional Certifications

VCA-DCV, VCP 410, VCP 510, VCP 550, VSP 5, VTSP 5, VMware Capacity planner Certification

MS 70-410 Installing and configuring windows server 2012, Microsoft Certified Professional 70-270 (Win XP)

Educational

Bachelor of information system (Hons) From GGISPU, July 2004

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