Support Sap

Purnima Annapurna Alluri

Email: ******.*****@*****.*** Contact Number: +91-703*******

Professional Summary:

I want to be in a position in the organization where I can help the organization meet its objectives using my skills and enhance my knowledge.

Education Details:

Degree

University

Percentage

Year of passing

B.Tech (ECE)

JNTU, Kakinada

87.6

2015

Intermediate (MPC)

Board of Intermediate Education, AP

97.1

2011

Secondary Board of Education

State Board of Secondary Education,

91

2009

Work Experience

●3 years of experience in Techmahindra along with the work experience in the Knowledge of SAP SD relevant and SAP MM relevant.

Personal Qualities:

●Strong motivational and leadership skills.

●Ability to handle things in pressure situation.

●Good analytical skills with Strong Communication, presentation, team player skills

●Enthusiastic learner and Optimistic.

Technical Qualification:

●Basics of C language

●Knowledge on DMBS,SQL

Achievements:

●Has been given a chance to take a position of team lead activities within 6 months of joining into the project.

●Promoted to Next service level from ground level of working with customer support to the level if solving issues with high complexity within 1.9 years.

●Won POB's as an appreciation from the client for the good work in the project.

●Won 1st prize in the “TI-ANALOG CONTEST” at college level

●Secured a Certificate for the Paper presentation on “Macro Cells” at KL University.

●Secured a Certificate for presenting a paper on “Electro Encephalogram” in the field of Bio-Medical Engineering at Shreenidhi Institute of Technology.

Key Responsibilities

●Handled a team of 6 members from offshore and 8 members from onsite for providing support to the customer for exclusively SAP SD and MM modules.

●Worked in Support project handling the SAP OTC workflow cycle along with some knowledge on IDOC issues.

●Also have knowledge on the Procurement of the materials in SAP MM module.

●Provided trainings on the general OTC workflow cycle and the process related to the SAP SD module.

●Worked directly on production systems for the support given from us to the users.

●Also involved in the implementation works of the SD configurations.

Summary

●Working currently on a support project in R/3 SD and MM module with the production Support and testing.

●Providing an end to end solution for the issues related to OTC cash flow cycle along with the IDOC issues to the customers

●Also provided the solutions for the issues related to the Purchase requisitions and the Purchase Orders in the Procurement cycle of the MM module.

●Also provided the clear reports and documents for end users for the issues that they have raised and have got many appreciations for the work that have been done for them.

●Handling the issues the users for the major issues and the critical worked and get it solved for them.

●Interacting with the user right from collecting the data till providing the solution to the user in the production system.

●Sales and distribution: configured and customized ales Orders, Delivery, Billing, Purchase Orders, Purchase Requisitions and relevant stock related issues.

●Supported the team with the highly motivated team player with excellent communication skills along with the Post Go live Support.

●Also promoted to the second level support to handle critical issues for the SAP SD as per client request.

SAP project experience details:

Worked with the client BASF from Sept 2017 to till date with the team of 25 members in the first level of Support as team lead and as a team member exclusively working for solving the issues for the customer on SAP SD and MM.

Worked with the client OGE (Oil Gas and Energy Utilities) from Jan 2015 to Aug 2017 with the team of nearly 4 members in the offshore supporting for the SAP SD and the security module in which the involvement of the implementation of SAP SD have taken place and then later also involved in the support process of the project once the go live has been done.

Personal Details:

Name

Purnima Annapurna Alluri

Languages Known

Telugu, Hindi, English

DOB

21/05/1994

Hobbies

Playing Shuttle, Painting,Listening to Music

Address

House No: 13/9-66, Temple Street, Avanthinagar Road, Erragadda, Hyderabad,India.

PAN NO:

BSGPA6062B

Declaration

I hereby declare that the above mentioned information a correct upto my knowledge and I bear the responsibilities for the above mentioned information.

Place : Hyderabad

Date:

PURNIMA ANNAPURNA ALLURI.

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