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Customer Service/Sales/Virtual Assistant

Location:
Florida
Posted:
September 08, 2018

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Resume:

Kathleen Bowman

***** ** ***

Webster, FL. *****

407-***-****

****************@*******.***

Experience

Feb 2009-Nov 2017 Farmer, Hobby farmer

Hand sowed seeds according to season, flame weeded, and hand weeded, fertilized with liquid, drys and handmade, organic fertilizers, tilled with push and pull behind tiller. Established seedlings, rootlings, transplants, espaniered fruit vines, pruned pear, dogwood, chestnut, cherry trees.

Butchered chickens, turkeys, rabbits, quail.

Practiced, monitored, recorded husbandry techniques and data.

Row covered paths between rows of vegetables, trellised and hung tomatoes over 225 tomatoes at one time.

Can repair pvc piping, some irrigation, with pvc glue, cleaned and monitored and recorded conditions of pvc pipes throughout.

Dec 2008-Present West dba Alorica Work at Home Telesales, Omaha, NE

Telesales At Home and Work At Home IC

Worked in Tech Spt for Virgin Mobil Client/Seasonal Sales for ProFlowers Client/GE Out of Warranty Sales

Work is not steady only as steady as the client is willing to remain hiring West, Inc.

Sep 2008-Dec 2008 Unemployed, Homosassa, FL

Jul 2006-Sep 2008 Valencia Community College (West Campus), Orlando, FL

Security Officer for West College Campus

Worked as security officer where duties involved were traffic/student mass control, trespassing/parking ticketing, building and office admission.

Jul 2003-Jul 2006 Home Health Care for terminal family member

Jun 2002-Jul 2003 Department of Homeland Security/TSA, Orlando, FL

Lead Supervisor

Supervised a team of 7 to screen passengers by using Metal Detectors, and Xray machines. Supervised a team of 7 to screen baggage by using 3M

Jan 2001–Jan 2002 Valencia Community College (West Campus), Orlando, FL

Work Study-Professor Assistant Internship-Lockheed Martin/Lexmark

WS: Assisted Professors with their students, paperwork and equipment. Duties included: assisting students in assembling/disassembling PCs; using voltmeters, and various computer equipment.

Intern: Lockheed Martin. Mortgage Refinancing Analyst. Provided software support to homeowners refinancing their homes. Intern: Lexmark, Inc. Help Desk Technician. Provided help desk support to owners of Lexmark printers.

Jun 1998-Sep 2000 CompUSA Retail, Orlando, FL

Floor Sales/Help Desk Technician

Computer Sales of Compaq, HPs, Toshiba, CompPC and Sony desktops, laptops, printers, scanners, etc. and networking peripherals.

CSR: answered customer’s hardware/software/networking questions, needs and concerns.

1998-1999 Interim Staffing Temporaries, Orlando, FL

Contractual/Temporary

Help desk technician at Convergys, troubleshooting personal computer owners of Gateway products.

Help desk technician for Honor’s ATM’s: Resetting of passwords, balance and totaling of ATM monetary figures, monitored/maintained machines for operation online for bank and public service.

Software applications specialist: Trained employees in operating software applications i.e.: MS Office Suite97: Word, Access, Excel, and Outlook. Troubleshooted/operated Access database program. Scanned registration filings required by state statutory regulations for backup/archival purposes.

Skills

Certifications:

MCP in W2KSvr/W2KPro/NT4WS/A+, XP, 98+(se), 95, 3.1, DOS, HTML (Javascript, XML) MS Office 1995-2007, ACT4, Quickbooks Pro, Lotus 123/DOS, Cobol programming, Real Estate

Education

2001–2003 Valencia Community College, Orlando, FL

Dual-Degree Seeking A. A. (General)

Dean’s List (1x), President’s List (2x) – 1999-00.

Real Estate License



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