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Customer Service Active Directory

Location:
Smithfield, NC
Posted:
September 05, 2018

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Resume:

Jamie L. Powell

Cell: 919-***-**** E-mail: ac6xv6@r.postjobfree.com Smithfield, North Carolina 27577 Technical Troubleshooter

IT Professional with 6 years of SQL Server Admin support in the Military Hold a Current Secret Clearance and consistently recognized for above average performance Technology Strengths

• Install and configure Server 2008 and 20012, Windows 10, Windows 8, Windows 7, XP and Vista

• Provide maintenance on electrical components inside and out of a computer

• Troubleshoot any problems as well as install and maintain network hardware and software, sustaining network SQL server and system security while also analyzing any problems that can affect the availability to users.

• Great customer service skills

Special Skills

• Microsoft Word 2016 and below

• Microsoft Excel 2016 and below

• Microsoft PowerPoint

• SQL scripting

• Linux and Windows Command line

• Windows and Linux configuration

• Subnetting

• Ethical Hacking

• Active Directory

• DNS/DHCP

• NTFS Permissions

• Cisco router and switch configuration

• Networking

• Printer configuration and hardware

• Licensing server

• Wireless Security

• Printer Configuration and hardware

• Virtualization

• Project Management

Education

ECPI University Raleigh. NC

Bachelor’s in Computer and Information Science November 2018

• Linux and Windows Command line

• SQL scripting

• Linux configuration

• Cisco router and switch config

• Active Directory

• DNS/DHCP

• Windows Server 2012

• Network Scripting

• Virtualization

• Project Management

Associates in Network Security October 2017

• Linux and Windows Command line

• Subnetting

• Ethical Hacking

• Troubleshoot client and server

hardware and software

• NTFS Permissions

• Cisco router and switch config

• Networking

• Computer Hardware

• Customer service

• Active Directory

• Windows Server 2012

• DNS/DHCP

• Windows and Linux configuration

• Virtualization

MyComputerCareer.com Raleigh. NC

Certification Program

Jamie L. Powell

Cell: 919-***-**** E-mail: ac6xv6@r.postjobfree.com Smithfield, North Carolina 27577 Work Experience

Booth & Associates, Raleigh, NC May 2017-August 2017 IT Intern

• Network, and computer maintenance

• Troubleshooting

• Security

• Testing

• New system rollouts

• Active Directory

• DNS/DHCP

• Licensing server

• Customer service

• Troubleshoot client and server hardware and

software

• Virtualization

• Project Management

Core Staff-Skyware, Smithfield, NC December 2015-April 2016 Assembly

• Assemble and package satellite dishes and components on an assembly line Department of Defense, Ft Bragg, NC November 2008-September 2015 Shadow Maintainer

• repair and maintain drone electronics,

hardware, and software

• support, maintain, and evaluate

computer networking system

• troubleshoot drone electronics,

hardware, and software

• utilize technical manuals to

perform daily tasks

• install, configure, and maintain SQL

server

• reimage server and client computers

• printer configuration and hardware

• maintain employee network

• Customer service

• SQL scripting

• Project Management

ARMY National Guard August 2005-August 2015

Shadow Maintainer, Ft Bragg, NC April 2011-August 2015

• utilize technical manuals to perform daily tasks

• troubleshoot drone electronics, hardware, and software

• repair and maintain drone electronics, hardware, and software

• Project Management

Generator Mechanic, Ft Bragg, NC January 2009-April 2011

• utilize technical manuals to perform daily tasks

• troubleshoot generator electronics

• repair and maintain generator electronics

Light Wheel Mechanic, Grayling, MI, Dunn, NC August 2005-January 2009

• Lead and train soldiers to perform assigned tasks and duties

• lead and participate in team assignments

• troubleshoot, service, and maintain military equipment such as, electrical generators and track vehicles

Certifications & Clearances

• CompTIA Security + valid through May 2020

• CompTIA Network +valid through May 2020

• Secret Security Clearance valid through May 2020

• MTA Networking

• MTA Windows 7

• MTA Security



Contact this candidate