Executive Assistant Customer Service

Professional Summary

Skills

Work History

J P

** **********,***** *****,** 92656 • 949-***-**** • ***********@*****.*** Detail-oriented and driven Executive Assistant with expertise in problem solving and managing daily office functions.

Experienced administrative professional well-versed in clerical, accounting and records management functions. Friendly and reliable team player with excellent judgment, strong critical thinking skills and good problem-solving abilities. Seeking a new professional challenge in a fast-paced environment. Organized Secretary well-educated in microsoft word. Bringing over 8 years of experience in administrative roles. Capable of answering over 100 phone calls per day and preparing and coordinating logistics and materials for executives. An excellent planner and coordinator with advanced clerical knowledge.

Accurate and detailed

Time management

Database management

Customer service-oriented

Advanced clerical knowledge

Microsoft Word expertise

Works well under pressure

Appointment setting

Organizing mail

Patient scheduling

Recordkeeping

Documentation and reporting

Faxing paperwork

Writing reports

Pleasant demeanor

Conference planning

Word Processing

Certified in 10-key

Punctual

Multi-line telephone systems

Excellent communication skills

Documentation and control

Customer and client relations

Customer-service oriented

Program files maintenance

Legal administrative support

Administrative support

Meeting arrangements

Attention to detail

Speech typing

Attendance record management

Relationship building

Account reconciliation

Filing

Education

Administrative Assistant, 08/2017 to Current

Suburban Cadillac of Costa Mesa – Costa Mesa, CA

Coordinated travel accommodations for staff and out-of-town visitors, including vouchers, agendas, and transportation.

Assisted administrative team members with completing daily tasks in order to maintain a smooth workflow.

Coordinated, scheduled and arranged meeting and travel calendars, including business and social events.

Scheduled office meetings and client appointments for a team of 2 professional GSM. Organized incoming and outgoing file movements in an efficient and accurate manner. Corresponded with clients through email, telephone, or postal mail. Input all documents into the records management system. Real Estate Assistant, 06/2010 to 05/2016

Patterson Realty Century 21 Experience – Rancho Cucamonga, CA Worked directly with Diane Patterson to achieve happy clients. Responded to customer requests via telephone and email. Entered details such as payments, account information and call logs into the computer system. Copied, logged and scanned supporting documentation. Did all of the open houses.

Answered all phone lines.

Entered in all data.

Jr. Escrow Officer, 10/2002 to 05/2006

Tiempo Escrow II – Laguna Niguel, CA

Copied, logged and scanned supporting documentation. Responded to customer requests via telephone and email. Worked directly with Escrow Officer to achieve quick efficient closing both on new home loans and refinances.

Entered details such as payments, account information and call logs into the computer system. Met with clients.

Handled all of the data entry for all new loans and refinances. Dealt with all of the Realtors and Title Representatives. Bachelor of Arts: Business

San Diego State

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