Office Data Entry
Resume:
Monica Yolanda Gonzalez
**** ***** *** ****** ***** 915-***-****
******.*.**********@*****.***
Objectives
My career objective is to be employed by a growth-oriented company that encourages it's employees to learn and grow with them.
Experience
Mesa Transmissions, Texas
Secretary Jan 01, 2013 - Jan 01, 2015
Use computers for various applications, such as database management or word processing.
Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
Create, maintain, and enter information into databases. Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as attendance records, correspondence, or other material.
Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions.
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Shuttle Bus Leasing, EL PASO, Texas
Office Admin Jun 01, 2010 - Dec 28, 2012
Answering Phones.
Creating and participating in weekly safety meetings. Processing part orders, and maintaining correct inventory on parts. Recording employee work hours and running weekly payroll. Communicating with venders and maintaining a professional relationship while working with other contractors.
Ordering office supplies, and keeping inventory on office supply needs. Worked with different computer programs needed for work, including company inventory programs, emailing, and other programs when required. Used personal filling system that helped organize office files and personal files. Charles Schwab & Company, Inc.
Senior Administrator Jun 05, 2015 - Jun 22, 2018
Monica Yolanda Gonzalez
1660 Brian Ray circle 79936 El Paso TX 915-***-****
******.*.**********@*****.***
2
Validate Applications and documents.
Process money wires and checks from investors to Charles Schwab, or from Charles Schwab to account holders.
Handled TOA’s (transfer of assets) and trades of stock for clients with Charles Schwab. Helped clients with creating estate and beneficiary forms. Worked retail and advisor accounts for the investment firm. Answered incoming calls and provided important information to current investors. Relayed information from investors to the appropriate party. Transferred incoming calls as needed to the correct individuals. Create maintain and enter information into databases. Processed new account requests submitted via application in person, or online through company website, and corrected any errors on applications before submittal. Education
Montwood High School
High School Diploma/GED
Computer Skills-
• Data Entry Terminal (PDT, Mainframe Terminal, etc)
• Email Software (Outlook, Thunderbird, etc)
• Internet Browser (Internet Explorer, Firefox, etc)
• Peripheral Devices (Scanners, Printers, etc)
• Personal Computers
• Spreadsheet Software (Calc, Excel, etc)
• Perform tasks using Dual Monitors
Communication Skills-
• Answering incoming calls
• Phone transfers
• Providing technical information over phone and in person.
• Talking to employees and clients in a professional manner
• Handling company E-mails in a professional manner
• Handling company meetings
Monica Yolanda Gonzalez
1660 Brian Ray circle 79936 El Paso TX 915-***-****
******.*.**********@*****.***
3
Organizational skills –
• Organizing personal and company files using company standards
• Organizing online files using software
• Tracking employee progress using software
• Ordering supplies as needed according to inventory
• Ordering parts as needed according to parts inventory References
Raul Ramos
Co Worker
Mesa Transmissions
Cynthia Rivera
Supervisor
Shuttle Bus Leasing
Lucy Delgado
Supervisor
Charles Schwab
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