MELISSA L MCMORRIS

**** ******** **. ** #**

Willmar, MN 56201

320-***-****

ac6x2d@r.postjobfree.com

OBJECTIVE

Seeking employment in the areas of Pharmacy technician, Receptionist positions, Data Entry, Human Services Technician, Collecting, Supervising, Banking Industry, Counseling and Law. I am open to learn other types of employment opportunities. I graduated from Ridgewater College with my Associate of Arts and Sciences degree in pre-law. I am currently working on finishing my Bachelor's degree for pre-law with and emphasis in BES degree and minoring in Ethnic Studies.I attended college for 2 years for my Pharmacy Tech degree as well. I speak, read, and write fluently in both English and Spanish. I am CPR and First Aide Certified as well as being licensed in the State of Minnesota to teach First Aide and CPR. I am proficient in Windows Office and Microsoft 2014.

JOB HISTORY/DUTIES

Program Coordinator, Monitor,

Divine House

Hutchinson, Willmar,MN

Start Date: 6/15

Pass meds,take consumers to appointments,charting,light housekeeping,making meals,group activities,making sure consumers are safe. Monitoring all the houses for divine house making sure that they all safe, the books are in order, counting everyone's financials, that the house is up to code.

Youth Counselor

Heartland Girls Ranch

Benson,MN

Months of Experience: 12

Supervise residents in their daily expectations while holding them accountable to appropriate behaviors. Assist residents in following the daily schedule as directed by Shift Supervisor. Engage residents by facilitating or assisting with activities/chores and being actively involved alongside of the residents during those activities/chores. I work specifically to help meet the specialized needs of the sexually exploited youth by developing a therapeutic relationship with them. Responsible for being knowledgeable about each resident’s Individual Treatment Plan and goals, and for documenting behaviors and interventions in a timely and accurate manner. This Includes completing all required documentation such as logging, behavior recording and special incidents. Staff is also responsible for maintaining a functional positive relationship with parents, schools, employers and social service agencies.

Quality and Assurance Supervisor

Northland Group

Willmar,MN

Months of Experience: 12

handle escalated calls, audits, familiar with FDCPA laws and regulations, take payments, am able to collect in over 20 different states, Audits, Main Spanish speaking Supervisor, Collectors License, Send out release of debt letters, data entry, monitor calls and score according to the rules and laws, deal with over 20 different clients and am familiar with their expectations and criteria.

cashier/stocking

Dollar Tree

Willmar,MN

Start Date: 8/2012 End Date: 6/2013

This job consisted primarily of cashiering, stocking, light housekeeping, organizing, money handling, closing the store, customer service, waited on customers, counting money, and recovery. Sometimes lifting of up to 20 pounds.

Registrar/Communications

Rice Memorial Hospital

Willmar,MN

Months of Experience: 6

Help people register for Hospital procedures or when they come into the ER we take their information and insurance information in a personal room setting. Explain HIPPA laws and patients rights.

Cook

Cashwise/Coborn's

Willmar,MN

Start Date: September 2011 End Date: August 2012

food prep, cook, clean, take orders, till, customer service, wash dishes, sandwich making, pizza making, chicken cook,

Data Entry/ Eap Intake Personnel

Heartland Community Action Agency

Willmar,MN

Start Date: October 2007 End Date: September 2010

I handled the crisis of clients for three different counties; Meeker, McLeod, and Kandiyohi counties. I worked with over 100 different vendors and would call to guarantee funds and make sure that people still had fuel or lights. I made sure they were income eligible for the program as well. I was trained to learn all of the different departments as well as my own and what services they each provided to refer any clients that may of been in need of those services. I would do referrels for clients to the county or the Salvation Army in their county.

Receptionist

Heartland Community Action Agency

Willmar,MN

Start Date: November 2006 End Date: March 2007

I was the administrators assistant. Did all the clerical work orders for the business. As well as fliers and translations. I also answered all calls for the Willmar office as well as the Cosmos office. Scheduled meetings in the conference rooms, set appoints for clients and translated conversations between clients and personnel. Have knowledge and skills on Microsoft 2007 and 2010, color copiers, faxes, mail machine, and know how to use a telephone line with up to 30 extensions.

EDUCATION

DEGREE: Bachelors Degree

Major: BES liberal arts - Pre Law

Minor: Ethnic Studies

St Cloud State University, MN

GPA: 3.75

Date Completed: 12-2019

Courses: legal classes, liberal arts courses

DEGREE: Associate Degree

Major: pre-law with an emphasis in psychology

Minor: social services

Ridgewater College, MN US

GPA: 3.0

Date Completed: 2012

Major: Pharmacy Technician

Rasmussen Business College, MN US

Date Completed: 9/1/2007

LICENSES/CERTIFICATES/ADDITIONAL TRAINING

License teach First Aide CPR

February 2017

Red Cross MN

First Aide CPR & AED Heart Diflibulator

CPR, First Aide, Heart Diffibulator

June 2015

Divine House MN

First Aide, CPR

CPR/ First Aide

4/1/2008

Red Cross-St. Cloud MN

October 2006

Cub Foods Pharmacy MN

Intern

ADDITIONAL SKILLS

Money handling, bill paying, Customer Service, Supervisor, Licensed in Minnesota as a Bill Collector overseeing 20 collectors at a time, Telemarketing, Production line experience,Cleaning, Human service technician,Bilingual- fluent in both English and Spanish, Read and write in both languages.Computer skills-word perfect, microsoft works, keyboarding classes, CPR and First Aide certified, handled passing out meds to patients, clerical\office work, filing, mailroom, messages, camp counselor, in charge of adults and children, keep everyone on task, counseling, detail-oriented, enjoy working with others, team player, open minded, creative,quick learner. Know all of the Microsoft software and am current with 2014. Also had previous employment with Etterman Enterprises and Jennie-O traffic with shipping.

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