KELLY GOFF
Leander TX, *****
Cell: 512-***-****
email: ***********@*****.***
Professional Summary
Skilled sales associate with four-year track record of success.
Enjoys interacting with people.
Maintains professional and calm demeanor under pressure.
Thrives in high-volume environments where knowledge, composure, and interpersonal skills contribute to success.
Professional Goal
Graduate degree in psychology to pursue a career in industrial psychology
Qualities
Finishes tasks in a timely and accurate manner
Easily works in group as well as individual environments
Strong ability to communicate using ASL (American Sign Language)
Able to market company to clients and customers in an accurate and positive manner
Skills
Microsoft Word, Excel, PowerPoint, WordPress
Sales and Customer Relations
Wordpress and website design experience
Research and analytical experience in both scholastic and professional environment
Education
Texas State University: (San Marcos, TX)
Bachelor of Arts (In Progress): Psychology/Business Administration (2018)
Work History
Starbucks (Austin, TX)
Barista 10/2014 to 01/2016
Prepared and served beverages with speed, quality, and consistency.
Memorized recipes for specialty coffee and seasonal offerings and prepared them for customers.
Trained new team members using positive reinforcement and respectful, encouraging coaching.
Michael Kors (San Marcos, TX)
Sales Associate, 01/2016 to Present
Negotiated sales with customers, and other store locations, wrote and finalized sales contracts, and served as cashier.
Worked collaboratively in team environment.
Created a customer-focused shopping environment by greeting and responding to all customers in a friendly manner.
Additional Information: Alumna Gamma Phi Beta sorority.