Software Developer Customer Service

Summary

I have been involved in software development since the early PC days. My passion has never

dimmed. I am still excited to work in a field that is defining our culture and shaping our times. Over the years, I have developed software for embed systems, mobile devices, Web, enterprise systems, and designed and built large data stores. I have held many roles from DBA to Software Archeologist. I have worked as an individual contributor and managed enterprise software development.

I still love the challenge, the people i have worked with, and the thrill of seeing my products used.

Skills & Expertise

Languages: Java, C/C++, JavaScript, C#, Objective C, HTML, Flash / Action Script Frameworks/API: Spring, Spring Boot, .NET, REST, Web Services, ADO, ASP, CSS, JQuery, AJAX, Bootstrap, Python, JSP, WCF, JSON,

Data Store: SQL Server, Oracle db, Redis, SQLite, MySQL. Cloud Platforms: Pivital Cloud Foundry, Azure, AWS Lambda, Elastic Beanstalk, Google Web App. OS: Android, Windows, OSX, IOs, Linux.

Development: Agile

Dev. Tools: GIT, SVN, TFS, PerForce, TeamCity, TestLink, Octopus Experience

Software Developer, GM Innovation Center, Austin, TX 2016 - Present Full stack developer working with Java, Spring framework, Angular 6, .Net and Oracle and SQL Server databases,

• GM ASEP Mechanic training tracking tool.

• Building proof-of-concept online sales sites, where customers are credit checked through Experian and shown vehicles matching their budget.

• Vehicle marketing brand sites.

Consultant, Incynergy, Austin, TX 2016 - 2016

Software System Therapist, Incynergy is a small Internet Of Things (IOT) startup. Incynergy’s system collects gigs of sensor data daily. I refactored the data collection/reporting system speeding performance, adding functionality and maintenance processes. Software development Team lead, Kantar, Ausin, tx 2000 - 2016 Over the years I played many roles at Kantar; designing and developing software systems through ‘Software Archeology’, reviving and repurposing older, but still critical systems. Frank Altobelli

Mobile: 512-***-**** **************@*****.*** 1029 FM 3000 Elgin, TX 78621

• Led development of a client-facing self-serve reporting tool to replace a much more expensive vendor solution, reducing operating costs.

• RAPID; In-house project management and workflow system.

• Google Glass Diary Survey app, shown at the 2014 Advertising World Convention in London.

• Enterprise wide Access Control System; providing a single access point for all Kantar Data Collection Systems. Helping Kantar earn ISO 2011 certification.

• Android based mobile survey engine (Proof Of Concept) working with Kantar’s current survey tools.

• Oscar / Ming; a data store, statistical analysis package, and charting tool, licensed to clients and partners.

• VIC; 'Copy Testing' software to test television and radio Ad Campaigns.

• Web Intercept Survey System designed to collect large data volumes, from client sites. This product pioneered the hated 'pop-up' surveys.

Founder, TVine; Elgin, TX 2009-2017

Born from my love of technology, I dove into Mobile and Social Media development primarily targeting iOS, Android, Amazon Alexa, Facebook and Google APIs. TVine allows me to learn new and interesting technology. I explore technology by developing app products for Apple App Store, Google Play, Amazon App Store, Nook App Store and Facebook. A few of my Apps:

• MyType a personality test, for Myers Briggs scores. Available for Amazon’s Alexa, on Echo devices.

• MyType mobile app. While available MyType recorded over 500K downloads.

• AltoLauncher, an Android Launcher.

• DragonBlitzen a cross platform Arcade Game available on Google Play and Apple App Store.

• AskFran a Community Based Advice application for Facebook.

• Personal Pollen Measurement & Reporting Station; an Internet Of Things (IOT) project. IT Manager, Dell; Round Rock, TX 1996-2000

I started at Dell as a consultant, hired to build, CAPS, a native windows application to record service calls and guide customer service representatives in troubleshooting hardware / software issues. I was soon hired full-time and after three years I moved into a manager role, overseeing development of the Services Support Data Mart, and portions of Service Support Website.

Senior Software Consultant, Maxim Staffing; DC 1995-1996 I consulted on design and implementation and wrote code for various client software solutions. Development Lead, Social Security Administration; WoodLawn, MD 1993-1995 I led development of a Document Imaging system to support a newly developed PC-based Social Security Disability Application System.

Team Lead, Genisys Imaging; Timonium, MD 1993-1995 I led the Image Scanning Development Team. We were a group of 4 developers building software to scan documents and apply various post-scanning image enhancements. I developed for a UPS Supply Chain Solutions; Timonium, MD 1989-1993 I wrote embedded software for various handheld devices to aid delivery drivers on their routes. Developed barcode reading component. Used C/C++, embedded SQL db, Celular data transmission.

Team Lead, U. of Maryland Medical System; Baltimore, MD 1982-1989 I led a small team of software developers supporting Maryland's 'Shock Trauma' system’s mission of; continuing education & certification for emergency medicine providers and public safety support systems.

Education

University of Maryland College Park Bachelor of Science (BSc), Physical Sciences - 1977-1981

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