Customer Service Care

Lauren Sanchez

***** ** ***** *** *****, Florida 33177

(786) 853 - 3378

******@*******.***

COMPUTER SKILLS

Software

Knowledgeable in Microsoft Excel, Word and PowerPoint

3D Modeling Software: Autodesk Maya 2011© and Autodesk 3D Studio Max 2011©

Adobe Photoshop, Paint Tool SAI, Open Canvas, Corel Painter

WORK EXPERIENCE

McDonald’s – Cashier/Runner May 2012 – October 2012

Experienced in handling money

Provide excellent customer service with a very friendly and approaching attitude

Multitasking while being in a fast pace

Help co-workers in different areas while handling my own

Alorica – DirecTV Sale Support Customer Service October 2012 – June 2013

Experienced and providing excellent customer service.

Handling customers’ requests and providing excellent care to their accounts

Multitasking while paying listening and understanding customers

Working well with others and my team to provide the best customer care

Handling money orders, credits cards and credit checks on a daily basis

Inputting customer’s information on the computer, scheduling appointments and requesting technical help for DirecTV customers.

Freelance Work Digital Artist 2016 -

Designing and developing digital art.

Taking commissions and interacting with clients on a daily basis

Meeting clients needs/satisfaction with the projects.

Taking multiple projects and meeting deadlines, while maintaining full control of all projects.

INTERNSHIPS

Nuclei 3D 2011- 2013

Main concept/environmental artist

Lead Designer

Draw assets that were to be modeled into the game

Help teammates with new concept ideas for each game

Handling different projects at the same time

EDUCATION

American Intercontinental University

2008-20111

Weston, Florida

Bachelors of Fine Arts: Game Design

Miami Southridge Senior

2004-20081

Miami, Florida

High School Diploma

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