Desktop Support Microsoft Office

To be a part of organization with scope for a challenging career opportunity for learning with continuous improvement of skills, knowledge and experience with wider scope for growth.

Experience

04-2015 - 08-2017 Back Office Executive

Mitzvah Engg. Inc.

Maintaining client data in Pivot excel sheet and CRM Software.

Knowledge of CRM (Customer relationship management) software

Excel sheet formatted policies data to confidential system analysis.

Monitor incoming emails and answer or forward as required.

Update and maintain databases such as client information.

04-2014 - 03-2015 Back end Process

Net Ambit (Financial Service Distribution Company)

Responsible for generating and maintaining Regional insurance MIS (Management Information System).

Responsible for updating customer contact details in CRM Software.

Maintain sales account information in formatted excel sheet.

Handling queries via E-Mails.

Education

06-2014 Vinayaka Missions University

Bachelor of Engineering in Computer Science

06-2008 Dr. S.N.l.C. Uttar Pradesh

Higher secondary school

06-2005 Ashok inter college Uttar Pradesh

Secondary school

Skills

Languages

Basic C, C++

Desktop/Laptop

Installation & troubleshooting of Windows Operating System - Windows XP/Vista/

7/8/10, Outlook and Mac OS

Computer Networking LAN/WAN, Intranet

Google Drive

Knowledge of Docs, Sheets and Slides

Operating System

Windows XP/ Vista/7/8/10, Linux and Mac OS

Microsoft Office

Knowledge of MS Office, Power Point, Outlook, Excel and MS Access (creating and modifying data bases, tables, queries and forms, reports).

Certificates

Applications development for Android platform – SRM University, Chennai

Robotics workshop – MGR University, Chennai (association with llT Delhi)

Academy Project

Major Project

Project Title: IntegrationofsoundsignatureinimagepasswordauthenticationsystemTeam

Size: 2 Members

Duration: 4 Months

Database: SQL Server 2010

Tool: Silver light 3

Language: ASP.Net with C#

Minor Project

Project Title: Car Racing

Duration: 2 Months

Exposure: Develop a Car Racing game

Language: C++

Languages

English

Very Good

Japanese

Basic

Hindi

Excellent

Hobbies

Playing Volleyball, Reading books and Travelling

Declaration

The above specified details are true to the best of my knowledge.

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