Manager Medical
Resume:
Resume
Cynthia D. Fletcher
Dayton, Ohio 45417
E-mail Address: ******************@*****.***
Career Objectives:
My career objective is to obtain employment with an aggressive company to assist in the daily operations of the organization. I would like to share my skills, knowledge and experience as an administrator/manager to facilitate the company’s overall goals and objectives.
Overview of Qualifications:
Excellent communication skills
Logical decision making abilities
Self-motivated and very organized
Proficient in computers and adapt quickly to new systems
Maintained confidential information in a professional manner
Skills:
Computer Software: MS Word, Excel, Power Point, Access, Director (Fidelity), Mortgage Servicing Package (MSP), Image Express, Image Now, Pathfinders, Workstation, FDR, ADP, PeopleSoft, MDIV and ProBusiness.
Career Experience:
Attested and verified legal court documents on foreclosed properties.
Processed homeowner’s policies for valid claims and accuracy of documentation.
Processed and prepared payroll for approximately 1400 employees (salary/hourly).
Processed commissions, bonuses, military, sick, and severance payouts.
Calculated state, local and city tax deduction requirements.
Processed and logged accounts payables/receivables.
Performed data entry transactions from source documents (i.e. invoices/purchase orders).
Logged and processed expense, education and conference activity reports.
Coded and transcribed medical reports for billing and medical reports.
Created correspondence, documents, charts and graphs for presentation.
Education:
Wright State University – BS – Organization Leadership – Graduation: June 2018
Work Experience:
Physician Partner’s of America – Tampa, Florida
Position: Payment Poster
Duties: Special auditing project to clear up old accounts, processed co-pays by applying them to patient’s account, audited accounts, applied credits to open balances and processed refunds accordingly to accounts with overpayments.
McKesson – Miamisburg, Ohio
Position: Payment Representative
Duties: Included processing of payments and posting them to patient’s accounts for two counties in Maryland - ACH/Debit and Electronic Transfer were forms of payments. Maintained and updated deposit log for daily/monthly balancing also manipulating data for reporting purposes. Prepared and mailed past due statements for collections.
Synchrony Financial fka GE Capital Retail Bank – Kettering, Ohio
Position: Collection Representative
Duties: Included processing of payments and posting them to customer’s accounts through SpeedPay program – ACH/Debit forms of payments. Maintained and received inbound and outbound customer calls to eliminate past due accounts and make arrangements for settlement offers.
PNC Mortgage – Miamisburg, Ohio
Position: Attestation Specialist
Duties: Included attesting/verifying court documents of late stage defaulted homeowners for accuracy and updates. Processed and serviced loans for investors and/or PNC real estate owned (REO) foreclosed properties. Maintained documents for power of attorney (POA’s) determining the authority to service loans for several different investors from origination throughout the life of the loan.
Assurant Specialty Property – Citigroup/Citibank Division - Springfield, Ohio
Position: Hazard Insurance Claims Processor
Duties: Included processing and submitting claims for payment; coded homeowner’s policies by updating actual cash values information and entering new replacement cost to current homeowner’s policies; sent correspondences requiring additional flood and wind coverage to homes in certain states.
Lexis-Nexis – Miamisburg, Ohio
Position: Payroll Administrator
Duties: Included processing and preparing payroll for approximately 1400 employees (salary/hourly); processed the commission, bonus, military, sick, and severance payouts; calculated state, local and city tax deductions as required.
References: Available upon request
Employment Experience:
Physician Partner’s of America Supervisor: Christopher Gardner
5501 Gray Street Position: Payment Poster
Tampa, Florida 33605 02/2018 – Present
McKesson Supervisor: Sara Scott
3131NewmarkDrive Position: Payment Representative
Miamisburg, Ohio 45432 10/2015 – 11/2017
Synchrony Financial fka
GE Capital Retail Bank
950 Forrer Blvd.
Kettering, Ohio 45429
PNC Mortgage
3385 Newmark Drive
Miamisburg, Ohio 45342
Portfolio Manager: Craig Bowling
Position: Collection Representative
02/2014 – 08/2015
Supervisor: Joshua McGuire
Position: Attestation Specialist
08/2012 – 12/2013
Assurant Specialty Property
One Assurant Way
Springfield, Ohio 45505
Lexis-Nexis
9443 Springboro Pike
Miamisburg, Ohio 45342
Manager: Stephanie Monroe
Position: Hazard Insurance Processor
07/2007- 11/2007
Manager: Becky Whitaker
Position: Payroll Administrator
03/1999 – 12/1999 (Manpower Temp)
01/2000 – 02/2002
A & D Daycare & Learning Center
1049 Infirmary Road
Dayton, Ohio 45418
Supervisor: Wanda Peterson
Position: Assistant Administrator
10/1989 – 07/1992
01/1996 – 12/1998
Good Samaritan Hospital
2222 Philadelphia Drive
Dayton, Ohio 45417
Supervisor: Dr. Wellbrock
Position: Medical Coder/Billing Clerk
Position: Medical Transcriber
08/1980 – 05/1985
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