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Project Coordinator Manager

Alpharetta, Georgia, United States
August 31, 2018

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Alpharetta, Georgia ***** 404-***-****


Versatile and adaptable Project Coordinator with 10+ years’ experience in relationship management, client satisfaction, and account management across diverse industries. Demonstrated ability to identify areas of improvement and formulate strategic solutions to increase accuracy, efficiency, and performance. Excels at cultivating solid relationships to drive satisfaction and revenue growth.


Account Management Relationship Development Operations Management Financial Reporting Revenue Forecasts General Accounting SOP Client Satisfaction Contract Management Process Improvement Human Resources Management AP / AR


Project Coordinator / Office Coordinator Specialty Construction Group / Pollock & Associates Alpharetta, GA 2017 to Present

Lead day-to-day operations and oversee all client and vendor relationships for up to 12 concurrent projects with approximately 12 vendors each. Increase efficiency and accuracy through development and implementation of streamlined billing, reporting, and administrative procedures.

Create and execute comprehensive financial analysis and accounting services including proposals, budget studies, billing and financial reports, accounts payable, accounts receivable, account reconciliation, deposits, month-end closing, and revenue forecasts with a high degree of accuracy.

Manage $8M in contracts with values up to $1.5M each. Oversee updates, renewals, negotiations, and payment schedules of up to $300K per month.

Oversee human resources functions including recruitment and retention, personnel files, tax documentation, attendance, and employment verification. Ensure full compliance with all organizational and governmental requirements.

Office Manager / Sales Associate Northpoint Kitchens Alpharetta, GA 2007 to 2017

Contributed to ground-up growth of high volume kitchen and appliance retailer.

Developed and implemented efficient systems for management of all records including client contracts, quotes, service agreements, sales letters, project reports, customer database, and accounting.

Expanded revenue by 40% and contributed to future expansion of retail space through sourcing and implementation of industry-specific design software to enhance client experience and satisfaction leading to increased sales closings.

Liaised with designers, technicians, vendors, and clients to coordinate all design and build projects from conception to completion. Coordinated workflow, delivery, inventory availability, and resolved any installation or service concerns.

Achieved 90% vendor retention and contributed to ground-up growth of client portfolio through excellence in communication and service as primary point of contact for relationship development.


Recruiting Coordinator Requisite Technologies Broomfield, CO

Marketing Coordinator Arthur Andersen Business Consulting, LLP Atlanta, GA


Microsoft Office: Word, Excel, Outlook QuickBooks 20/20 Design Software


Bachelor of Arts University of Georgia Athens, Georgia

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