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McKinney, Texas, United States
August 31, 2018

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Candace Tucker

**** ********** ****

McKinney, TX 75070



Experienced Recruiter with 8+ years of notably versatile experience with equitable knowledge of HR functions

Specialized skills include high volume and niche candidate searching, diversity recruiting and process improvement.

Proficient in communication and customer service


June 2017 – Present Clean Harbors Environmental Services, Dallas, TX

Talent Acquisition Consultant

Managed full cycle recruiting of CDL drivers and environmental laborers.

oAttained a minimum of 25 offers per month with an average of 3 presentations per offer, while maintaining a time to fill of 30 days or less, across various U.S. geographical territories

85% of all applicants are sourced candidates.

Team with management on the recruitment plan and strategy for open positions

oConduct needs assessment and intake session

oPartner with HR business partners as appropriate on requirements and needs assessments.

Organized, managed and successfully sourced niche roles for degreed and experienced candidates, such as Analytical Chemists with emphasis in the analysis of metals by atomic absorption/atomic emission spectroscopy and Chemist/Drivers with DOT/RCRA knowledge, leadership experience and a commercial driver’s license.

Compose, post and manage job postings on internal and external job boards, with professional organizations and on other position appropriate venues.

Use numerous methods to source candidates such as job boards, social media, professional networking sites and organizations and industry training institutions.

Phone and resume screen applicants to evaluate qualifications and document the candidate’s specific preferences such as, availability, compensation requirements and location

oCoordinate interview times and locations with selected candidates.

Track candidates through pre-employment process, acting as a liaison between pre-employment department and management.

Assist with special projects such as researching new sources for active and passive candidate recruiting, making recommendations on ATS and recruitment process improvements, OFCCP compliance and providing market data regarding compensation trends.

Oct 2016 – June 2017 British Telecom (Manpower Contract), Dallas, TX

Campus Recruiter

Redeveloped campus recruitment for BT Americas’ college recruiting program for IT and business.

oCandidate quality improvements resulted in 55% fewer interviews required, resulting a budget savings of $12,000 in interview-related travel and facilitation expenses from previous years.

Redesigned the interviewing process for BT in their Americas region to move from a skills-based interviewing process to behavioral-based assessments, identifying which processes to keep.

Developed a video interview process with Sonru Systems to replace the phone interviewing process.

Attended train the trainer sessions on behavioral based interviewing and conducted hiring manager training.

Located organizational partnerships and aggressively marketed and branded BT to universities and top tier students.

Created branded external communications for candidates including brochures, fliers, business cards and banners.

Co-lead diversity initiatives for women and minorities in external and internal recruitment.

July 2016 – Sept 2016 United Healthcare (PeopleShare Contract), Grapevine, TX


Transitory position to improve recruiting numbers for United Healthcare call center agents.

Acquired a position with failing recruitment figures, which recovered in the first week, reducing the days to fill projections by 30%.

Recruited on a high volume basis with 75+ outbound calls daily and 100 emails per week.

Effectively sourced, interviewed and hired qualified candidates, with a completion of the project four months ahead of schedule.

Jan 2016 – July 2016 Northrop Grumman (Chipton-Ross Contract), Dallas, TX

Human Resource/Recruiting Assistant

Aided with recruitment upsurge of engineers due to government contract.

First contact with candidates and managed Taleo input and status.

Coordinated candidate and interviewer schedules for interviews and reserved accommodations.

Initiated pre-employment steps for background and drug screening.

May 2006 – Dec 2006 PEPSICO (Kelly Services Contract), Milwaukee, WI

Recruiter/Interviewing Specialist

Sourced, tested and interviewed candidates for Pepsi non-exempt and executive roles.

Screened candidates and provided recommendations for in person interviews.

Briefed unsuccessful candidates in compliance with fair labor standards.

Sept 2001 – March 2015 AT&T, Milwaukee, WI

Customer Service Representative/Call Center Sales Support

Lead and participated in call center functions including escalations, office of the president resolutions, training and process implementations.

Proficiently processed service orders and assisted internal customers.

In the testing departments that pioneered the employee referral program, long distance and U-Verse.

Served as escalation point of contact for customers requesting higher management as well as the CEO.

Recruiting Assistant/Coordinator

Assisted with recruiting efforts for the introduction of the iPhone and U-Verse screening, attending career fairs, local organization outreach and union events to promote recruiting efforts 2007-2013.

Supported staffing functions for hiring forecasting of flagship products A&TT Wireless and U-Verse.

Promoted positions through the AT&T union for retail stores and technicians.

Screened, presented, facilitated testing and updated external candidates’ status in Taleo.


Bachelor of Science, Human Resource Management, Upper Iowa University, Dubuque, Iowa, expected Dec 2018

oDean’s List Recognition 2015-2017

oDegree accomplished diversity training and education

AIRS Certified Diversity Recruitment, 2018


Systems: PeopleSoft, PeopleFluent, Taleo, CareerBuilder Applicant Tracking Pro, Kenexa

Sourcing: LinkedIn Recruiter, GitHub, Google +, Research Gate, internal databases, job boards (Indeed, Monster, CareerBuilder, ZipRecruiter)


Texas Diversity Council, 2017

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